PCC eRx – Set Up Staff and Clinicians

Your practice can use PCC EHR to prescribe and renew controlled substances electronically. The EPCS process requires additional security and identity verification measures.

Before a clinician or staff member can prescribe medications or modify a patient’s medication information, they must have PCC eRx enabled on their user account in PCC EHR. Follow the procedure in this article below to enable PCC eRx for providers or any staff at your practice. When you are ready to set up a […]

PCC EHR tracks allergies in each patient’s chart. When the chart is up-to-date, PCC EHR can automatically warn you about drug allergies as you prescribe, create lists of patients based on allergies, and display custom alerts to users whenever they work with a patient’s chart.

Follow the procedure below to add a PCC EHR user.

Follow the procedure below to change a user's PCC EHR password or name, lock out a user, or unlock a locked user.

PCC EHR runs on a large server at your practice or in the cloud. A small software program, called the "client" software, runs on each of your Windows PCs, or MacOS workstations. How do you install the client software on a new laptop or desktop so it can connect to PCC EHR?

If the PCC EHR client software on your PC, Macintosh, or Linux device is not up to date, the login window will tell you.

PCC EHR has an Emergency Access mode which allows specified users to have access to features that would otherwise be locked. You can set who should have Emergency Access permission by granting the permission to any user role in the User Administration tool.

You can use the User Administration tool to define permissions and account attributes for the PCC EHR users at your practice. First, run the User Administration tool to define user roles. Then, assign one or more roles to each user account. Read below to learn more.

Learn how to prescribe medications in PCC eRx.

Use the Rx Queue in PCC EHR to work with alternate prescription workflows. You can quickly respond to renewal requests, sign agent prescriptions, and finalize pending prescriptions.

Learn how to edit, add, remove, and manage your prescription favorites in PCC eRx.

At every visit, you ask patients what medications they are on. In PCC EHR, you can quickly review and update the chart record of a patient's medications. Special medication history features and tools make prescribing faster.

Special tips and features of each component in the PCC eRx section of a patient's chart.

Your practice can create custom medication entries to make it easier to find and prescribe non-standard prescriptions or instructions, such as the "magic mouthwash" compound, a particular piece of medical equipment or supply, or your practice's preferred albuterol inhaler dosing.

You can save time when you search for a drug in PCC eRx by creating search short cuts, hiding unused drugs and dosing statements, and following some best practices when you search.

Contents1 Safety Alerts1.1 Turn Off a Safety Alert1.2 Restrict a Safety Alert to Certain Roles1.3 Edit the Severity Level for an Alert2 Custom Medication Warnings2.1 Create a New Warning Message2.2 View Your Warning Message PCC eRx is set up to be very conservative by default. As you prescribe, PCC eRx will alert you to any […]

When a Provider leaves your practice, there are certain steps that you should take to turn off the provider's access to your system, handle outstanding tasks and prescriptions, and remove them from your practice's day-to-day workflow.

There’s a wide range of causes for software slowing down- some that you may be able to deal with on your own, and some that PCC Support can help you with, and some that our Development Group may need to investigate and resolve. Either way, there’s a few things you can check out before calling PCC that will either resolve the issue for you, or help PCC find and fix them cause.

Your practice can define which PCC EHR queues will appear when a user logs in. For example, a staff member at the front desk may not need to see prescription renewals or signing.