PCC eRx Component Reference

Read this article to learn detailed functions of the different components in PCC eRx.

Introduction: eRx Components and Anchor Buttons

As you use the PCC eRx chart section to create a prescription, the PCC eRx components provide powerful tools for working with medication-related information and tasks.

Click on any anchor button to jump to a component, or scroll down through all information.

Read the sections below to learn more about each new component in PCC eRx.

Refresh Tip: As you work with a patient’s medication information, you will see vitals, problems, and other information from the patient’s chart. Click on the PCC eRx menu title to refresh the information from the chart. The menu title will appear yellow if PCC eRx detects a refresh is needed.

Patient Information

At the top of the PCC eRx chart section, you can see the patients basic demographic information, prescription insurance plans, and drug allergies.

The demographic information comes over from the Demographics section of the patient’s chart.

Prescription insurance plan information comes from Surescripts, the vendor that facilitates digital information exchange between PCC eRx, pharmacies, and pharmacy benefit managers. Surescripts relies on demographic information, not the insurance policy details recorded in PCC EHR, to look up the patient’s prescription insurance plans. The green plus sign (+) or red minus sign () next to each plan indicates whether it includes drug coverage for retail, mail order, specialty, and/or long term care pharmacies.

Drug allergies come over from the Allergies component in PCC eRx.


The patient’s most recently available height, weight, and blood pressure appear in the PCC eRx Vitals component.

Vitals may come from today’s visit or the most recent visit when a measurement was taken. For example, you may have recorded the patient’s height and weight at their last physical and then taken their blood pressure today. All three measurements would appear in the Vitals component in PCC eRx, reflecting the most recent available vitals.

Hover Mouse For More: You can hold your mouse over a specific vital to see recent historical entries.

If your practice uses the Smoking Status component in PCC EHR, you will see smoking status information. For female patients, you will see options to indicate if the patient is pregnant or lactating.

Your practice can configure the age at which the pregnant, lactating, and smoking status options appear.


Use the PCC eRx Pharmacies component to review and update the patient’s preferred pharmacy or pharmacies.

When you search for a pharmacy, you can begin your search from either your practice’s zip code or the patient’s zip code, which is the zip code of the patient’s custodian account.

You can optionally search by a pharmacy name, street, a new zip code, or a city. You can enter a pharmacy name and the two cross streets, such as “walgreens market may” for a Walgreens on the corner of Market Street and May Street.

Patients can have multiple pharmacies on their list, and you can indicate which one is their default preferred pharmacy.

Click the trash can icon to remove a pharmacy from the patient’s list.

Migration from Previous eRx Systems: When PCC imports patient data from a previous eRx system, we create pharmacy entries based on a patient’s past prescriptions. The first time you see a patient in PCC eRx (PCC 8.0 and higher), you can delete old pharmacies and select a preferred pharmacy.

Retail, Mail Order, EPCS: In the Type column, you can see whether or not a pharmacy is retail or mail order, and if it accepts electronic prescriptions for controlled substances.

Custom Pharmacy Locations: If a pharmacy is not in the database of known pharmacies, you can ask your Client Advocate to create a custom pharmacy entry.


The Allergies component in PCC eRx displays known medication allergies.

Click “Add New Allergy” to add a new allergy. You can also click “NKDA” to indicate the patient has no known drug allergies.

For more information, read the Allergies article.

Problem List

PCC eRx displays a patient Problem List that includes items from PCC EHR’s Problem List and non-drug Allergies components. You can use this information while making medication decisions.

Update Your ICD-9 Diagnoses: PCC EHR and PCC eRx track Problem List and non-drug allergy diagnoses using the SNOMED-CT coding system. If you still have historical ICD-9 diagnoses on a patient’s Problem List or Allergies components, you should update their records. The PCC eRx interface will not display ICD-9 diagnoses.

Retail Rx History

Use the Retail Rx History component to look up a patient’s retail prescription history.

PCC eRx will retrieve the past two years of retail prescription history available from insurance companies and partner pharmaceutical systems.

For more information, see the Medication History article.

Prescription History

The Prescription History component displays all prescriptions, whether they are currently active or not.

For each prescription, you can see the Start and Stop Dates, Medication, Instructions, Qty/Refills, Prescriber/Agent, and other Rx Details, which include the destination pharmacy.

You can quickly review all past prescriptions and click the “renew” button to create a new prescription. You can also click to print a copy.

For more information, read the Medication History article.

Medication History

The Medication History displays a patient’s active medications so you can review it while making medication decisions and optionally re-prescribe a medication.

The component includes all of a patient’s medications, whether prescribed or entered manually based on the family or patient’s self-report. As soon as you prescribe a drug, it appears on the history, and will be mirrored in the Medication History component in PCC EHR (available on the Medical Summary or on chart notes).

For more information, read the Medication History article.


Use the Prescribe component to prescribe a new medication.

For more information, read the Prescribe Medications article.

Review and Sign

After you create prescriptions with the Prescribe component, use the Review and Sign component to make any changes and then finalize and send a prescription.

For more information, read the Prescribe Medications article.

Reconciliation History

The Reconciliation History component in PCC eRx displays all medication-related activity performed during the encounter. Click “View Reconciliation History Details” to expand the history.

If multiple prescriptions are created, deleted, or adjusted during a visit, you can use the reconciliation history to figure out what occurred.

  • Last modified: November 10, 2023