Get Started with Direct Secure Messaging

PCC EHR includes Direct Secure Messaging. Direct Secure Messaging is a communication technology for the transmission and exchange of private health information. Your practice can use Direct Secure Messaging for transitions of care, and patient portal users can use Direct Secure Messaging to send their visit information to other medical practitioners.

PCC EHR provides tools for charting, ordering, administering, billing, and tracking immunizations. When your practice begins using a new vaccine, or wants to change how immunizations are displayed, you can adjust your immunization configuration. PCC Support can help you with any part of this configuration.

PCC EHR stores MVX and CVX codes with each immunization you administer. You can enter your office's MVX and CVX codes in the Table Editor (ted).

PCC EHR can enter your default Normal or Abnormal notes at the click of a button while you chart.

You can configure how long an inactive PCC EHR window will remain open. Set the session timeout length in the Practice Preferences window in the Tools menu.

Nurses and physicians measure vitals and enter them quickly into a patient's chart. To make this process match your office's workflow, you can configure PCC EHR's temperature and blood pressure method defaults (oral, tympanic, right arm, etc.) as well as whether you use English or Metric measurements for other vitals.

If your practice is located in California, you can use PCC software to submit your patients' immunization records to CAIR, the California Immunization Registry.

If your practice needs some visits signed and co-signed, you can turn on co-signing and then require it for specific users.

You can configure PCC EHR to match your workflow and charting style. You can change how many screens behave in order to help your office find what they need quickly. The help articles below include procedures and references to make changes to PCC EHR's behavior.

You can turn on and off some of the columns on the Schedule screen.

PCC EHR's labs can contain several result fields, have default facilities, initiate tasks for the tasks queue, and use numerous other features. Your common labs can automatically appear for selection on appropriate chart notes. Read the sections below to understand everything you need to know about lab configuration.

Use the Professional Contact Manager tool to manage the list of your practice's professional contacts, school medical personnel, and other professionals who may be part of care plans for many different patients.

Use the Billing Configuration tool to configure billing behaviors of procedures and diagnoses and the Billing screen in PCC EHR. Follow the procedures below to open the Billing Configuration tool and make changes.

Clinicians can select diagnoses on a chart note, or add a new diagnosis to a patient's Problem List. Read the sections below to learn how to configure how diagnoses are recorded.

PCC EHR can alert you about specific clinical concerns, based on a patient's demographics, diagnoses, or other complex criteria combinations.

PCC EHR can automatically send completed immunization orders to your local immunization registry.

EHR user drop-down lists can be configured to sort in numerous ways.

Contents1 Customize Your Practice’s Visit Statuses2 Customize Your Visit Status Counters PCC comes with a set of visit statuses that you can use to indicate patient status on the schedule screen. PCC encourages each practice to configure its own visit statuses to compliment the practice’s workflow. Customize Your Practice’s Visit Statuses You can add any […]

Learn special techniques for searching for patient and account records.

PCC EHR enables you to pull in documents from various sources and attach them to charts, visits and orders. Use the Document Administration tool to configure defaults and options for how PCC EHR handles these documents.

Contents0.1 Reports Without a Category1 Restrict Access to Customize Report and Manage Categories When you want to limit access to certain report categories to one or more user roles, click the “Manage Categories” button in the Report Library window. To manage access, select a category and click the “Edit” button, then select one or more […]

Contents1 Create Telemedicine Visit Reasons for Scheduling2 Select Your Telemedicine Vendor3 Configure Telemedicine Links for Your Providers and Patients4 Add New Visit Statuses to Help Manage Telemedicine Visits5 Create a Telemedicine Visit Protocol6 Add Telemedicine Procedure Codes and Prices to Your PCC System6.1 Create a Telemedicine Procedure Group6.2 Add Telemedicine Procedures, Codes, and Prices7 Update […]

Contents1 Configure In-Office Lab Orders and Facilities1.1 Configure In-Office Lab Facilities1.2 Map In-Office Lab Facilities to Appointment Locations1.3 Configure a Default Facility for In-Office Lab Tests2 Set Up Default Document Categories for Lab and Radiology Requisitions3 Configure Provider Signatures to Automatically Appear on Lab and Radiology Requisitions4 Configure Custom Requisition Forms4.1 Learn More After ordering […]

Read this article to learn how you can generate form letters that include encounter and chart information in PCC.

When you schedule an appointment in PCC, your practice can automatically send patients and families CHADIS questionnaires through the patient portal. Results will show up right in the encounter’s chart note, like any order. You can use CHADIS questionnaires to gather important diagnostic, screening, and other valuable information in advance of an encounter.

Switch to a new forms solution in PCC EHR that empowers you to create and manage your own auto-filling forms, handouts, policies, and letters.

Contents1 Install the Authy App1.1 On iPhone1.2 On Android2 Register Your Device3 Set Up Notifications and One-Touch Approval3.1 On Your Phone3.2 On Your Apple Watch4 Access Your Authy Account on a New Device5 Helpful Authy Links The Authy app turns your smartphone into a secure password generator for taking certain actions on your PCC system. […]

Manage your practice’s exam room list using the Rooms configuration tool in PCC EHR. Users with permission will find “Rooms” under the Configuration menu. Click “Add” to create a new room. Room names can be between 1 and 4 characters, and can use any letter, number, or symbol. Names must be unique. Click “Save” to […]

Authorize or bar users from accessing your office remotely through PCC SecureConnect and reset the pairing with whichever device is in use for two-factor authentication.