Get Started with PCC Scribe
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Get Started with PCC Scribe (3 minutes • 2026-05)
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PCC Scribe is a powerful tool for increasing your sense of connection in the exam room and reducing documentation burden. PCC Scribe transcribes while you tend to your patient, then creates a draft chart note for you to review, edit, and import into the patient’s visit protocol. Here's how you get started once the tool is enabled.
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- Here are some related articles in Clinical Tasks > Clinical Tasks > Chart a Visit:
Make Your Own PCC Scribe Templates
Set up templates that tell PCC Scribe how to chart for different kinds of visits.- PCC's Erica Greenwood and Brian LaClair conduct a fake visit for a poison ivy rash and demonstrate how to chart the visit with PCC Scribe. Learn and laugh along the way as they show how to set up and use this flexible new tool.
- Use PCC Scribe to transcribe visits and create chart notes.
- Learn everything about how to configure PCC Scribe, from the essentials to optional fine-tuning.
- Explore whether PCC Scribe is right for your practice and prepare to enable it.
Make Your Own PCC Scribe Templates
Learn how to build your own PCC Scribe templates, the key to unlocking the full potential of PCC Scribe.Chart Hands-Free with PCC Scribe
Get the basic overview of PCC Scribe: an integrated tool within PCC EHR that seamlessly and securely turns conversations into visit notes.- This demo walks you through the charting experience in PCC EHR, focusing on many of our pediatric-specific features and workflows.
Chart with Answer Memory, Last Answer, and Your Custom Auto-Notes
PCC EHR has several unique tools that help you enter notes on a chart faster. Learn how to use Answer Memory, Last Answer, and Custom Auto-Notes.- Learn how to use multiple protocols in a single visit.
Chart with Answer Memory, Last Answer, and Your Custom Auto-Notes
PCC EHR has several unique tools that help you enter notes on a chart faster. This help article lists those features and includes procedures and links for configuring them.Review and Edit Sibling Charts
You can open several sibling charts and work on them at the same time, flipping back and forth between them as needed.- Chart notes are made up of different sections, or elements, that a particular visit type needs. The custom chart note is called a protocol. You will see a different protocol for different visit reasons, and providers may have their own, custom protocols.
- Read the procedure below to learn about each step of a typical visit in PCC EHR.
Delete an Encounter from a Patient’s Chart
You can delete a visit created in error in PCC EHR. When you delete a visit, all vitals, chart notes, orders, and other items created for the visit are removed from the patient's record.Search the Patient Visit History or within a Charted Encounter
You can select Find from the Edit menu to search through a visit chart note, the medical summary, or another protocol-based chart section. You can also use your operating system's keyboard shortcuts (ctrl+F on Windows or Linux, command+F on Macintosh).- PCC EHR automatically checks your spelling as you type.
Find and Refine Diagnoses as You Chart
PCC EHR can help clinicians select a more specific diagnosis description. After they select a diagnosis, they can use a drop-down menu to refine the selection.- If a patient has an appointment today, or a provider has opened a chart note using the Visit History chart section, visit-related buttons for charting appear under the "Visit" headline in the lower- left navigation of the chart.
- If a patient or family requests that you amend information in their chart, you can now record that amendment request. For example, if a family objects to a diagnosis in the patient’s chart, you can create an amendment request on the visit for that day. While viewing a chart note (or phone note or message […]
Clinical Instructions Overview
A quick overview of configuring and using Clinical Instructions in PCC EHRHide Sensitive Diagnoses from the Patient Portal and Patient Reports
Contents1 Hide a Single Patient’s Diagnosis or Problem2 Where Does a Locked Diagnosis Still Appear? How Do I Send Records?3 Configure Default Hidden Diagnoses In PCC EHR, you can mark any diagnosis or Problem List, allergy, or Family Medical History list item as private. A private or “locked” diagnosis will not appear on patient reports […]Understand Chart Note Protocols
A quick summary of chart note protocols in PCC EHR- Begin working with a visit by reviewing pertinent patient history and taking vitals.
Manage Prescription Activity on the Rx Queue
Use the Rx Queue to sign prescriptions and approve renewal requests that are waiting for review.Use Orders to Track Clinical Data
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Can pediatricians perform well child visits with telemedicine? Will practices be paid? Dr. Hagan explains Well Visits via Telemedicine and provides his recommendations and ideas.- Learn how to create and track lab orders for COVID-19 tests.
Send Chat Messages to Colleagues
PCC EHR's Chat allows you to message colleagues quickly without having to install and log in to a separate tool.Generate Outbound Lab and Radiology Requisitions
Contents1 Configure In-Office Lab Orders and Facilities1.1 Configure In-Office Lab Facilities1.2 Map In-Office Lab Facilities to Appointment Locations1.3 Configure a Default Facility for In-Office Lab Tests2 Set Up Default Document Categories for Lab and Radiology Requisitions3 Configure Provider Signatures to Automatically Appear on Lab and Radiology Requisitions4 Configure Custom Requisition Forms4.1 Learn More After ordering […]Generate Patient Forms with Information from a Specific Encounter in PCC EHR
Read this article to learn how you can generate form letters that include encounter and chart information in PCC.Video: Group Chat Messages in PCC EHR
An overview of the group chat features in PCC EHR's chat tool.Send CHADIS Questionnaires Directly Through the Patient Portal
When you schedule an appointment in PCC, your practice can automatically send patients and families CHADIS questionnaires through the patient portal. Results will show up right in the encounter’s chart note, like any order. You can use CHADIS questionnaires to gather important diagnostic, screening, and other valuable information in advance of an encounter.- Start creating your own patient form letters in PCC EHR.
Get Started with Direct Secure Messaging
Watch how to get started with Direct Secure Messaging, a HIPAA-compliant method in PCC EHR similar to email that empowers you to communicate and share records with other healthcare providers.Send, Receive, and Reconcile Direct Secure Messages
Learn how to send, receive, and reconcile Direct Secure Messages, a HIPAA-compliant method in PCC EHR that empowers practices to communicate and share records with other healthcare providers.Clinical Document Exchange: Initiator Role
Learn how to use Clinical Document Exchange to retrieve patient information from other health care providers in PCC EHR.Clinical Document Exchange: The Responder Role
Learn how to exchange clinical information with health care providers through Clinical Document Exchange, how to configure settings for patient consent, and how to get started with the Responder Role at PCC.Configure E-Lab Orders in PCC EHR
Learn how to configure electronic lab orders in PCC EHR.Add E-Lab Users and Import E-Lab Results
Learn how to grant permissions for access to incoming E-Labs in PCC EHR and how to import an incoming e-lab result.Unlink an E-lab Result from a Patient’s Record
Learn how to unlink an e-lab result from a patient's chart or encounter.Configure Provider Signatures for Patient and Account Forms
You can upload provider signatures, set permissions for who is allowed to generate them, and include them on patient forms in the Forms Configuration tool in PCC EHR.Authorize Users for PCC SecureConnect
Authorize or bar users from accessing your office remotely through PCC SecureConnect and reset the pairing with whichever device is in use for two-factor authentication.- You can easily print specimen labels for labs that require specimen collection.
