Edit Encounter Charges and Resubmit Claims
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Edit Encounter Charges and Resubmit Claims (6 min • 2025-01)
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Use Billing History in a patient's chart to review an encounter's billing details, edit encounter charges and claim information, and queue up a new claim.
Related Articles
- Here are some related articles in Billing and Practice Management > Edit Charges and Encounter Claim Information:
Edit Encounter Charges and Other Claim Information and Resubmit a Claim
Use the Edit Charges feature in the Billing History in a patient's chart if you need to edit diagnoses, procedures, or other encounter or claim information. For example, you can change the place of service, the provider of service, responsible party for each charge, copay amount due, billing provider, and other information. After you make changes, you can queue up a new claim.Change the Service Provider or Billing Provider After Charges are Posted
You may need to assign a billing provider to an encounter after it has been posted. Use the Edit Charges in the patient's Billing History to make changes.- If you post a payment and later discover the procedure or payment was a mistake, you may need to "relink" the payment to different procedure.
Change the Copay and Responsible Party for Posted Charges
You can change the responsible payor for any charge on any encounter, and change the portion of the charge that is the copay.Enter and Review Encounter Billing Notes
As you bill for an encounter or troubleshoot problems with a claim, you can keep encounter-specific notes that are attached to the billing history of the encounter.Add an Attachment Code to a Claim
If a secondary insurance requires the EOB from the primary, or any claim requires a certificate of medical necessity, discharge summary, or other clinical documentation, you need to send an attachment to the payor. You can edit the encounter and add an attachment code to an encounter, generate a unique attachment ID, and specify the attachment type and method. Attachment information will then be sent with the electronic claim.- Use this new user training outline to learn how to complete billing tasks in PCC.
- As you post charges and queue up a claim for an encounter, you can review and update patient and encounter information, double-check the linking and codes that the clinician selected, and post payments.
- Watch this video to learn how to review encounter information and post charges for an appointment in PCC EHR.
Schedule, Chart, and Bill a Telemedicine Visit
Learn how to schedule, chart and bill a telemedicine visit with PCC.Bill for Phone Encounters and Portal Messages
After you complete a phone note or portal message thread in PCC EHR, you can bill for the encounter right in PCC EHR.Change an Encounter’s Billing Place of Service After Posting Charges
You can adjust an encounter’s place of service when you post charges. Sometimes you need to change the place of service of an encounter after the charges have already been posted. Select the encounter in the Billing History in the patient’s chart. Then click “Edit Charges”. Next, edit the encounter’s location, or any other information […]- Read this article to learn about configuration options and implementation recommendations for the Post Charges features in PCC EHR.
Find Encounter Charges That Need to Be Posted
Use the Schedule and Messaging queues in PCC EHR, along with theEncounters by Billing Status report, to ensure that your practice has posted all charges for every encounter.Post Administrative Fees Without an Appointment
Learn how to post a forms fee or any other administrative charge that could occur outside the context of an appointment.- Read this procedure to learn how to create a hospital encounter on a patient's chart, post hospital diagnoses and charges, adjust claim information, and queue up a claim.
- Learn how to post a forms fee or any other administrative charge that could occur outside the context of an appointment.
- Learn how to post charges for a hospital encounter in PCC EHR.
Edit Your Practice’s Procedures, Codes, Adjustments, and Prices
Use the Tables tool in PCC EHR to adjust your practices billing codes, prices, and more.Change the Copay Due on a Charge After Charges are Posted
Learn how to change the copay due on a charge. You may need to do this after charges have been posted and a claim has been filed.