Billing and Practice Management

Post Charges and Bill for an Encounter

Training Videos

  • Post Charges in PCC EHR

    9.5 min • 03-2020
    Watch this video to learn how to review encounter information and post charges for an appointment in PCC EHR.

  • Bill for Phone Encounters and Portal Messages

    6.5 min • 03-2020
    After you complete a phone note or portal message thread in PCC EHR, you can bill for the encounter right in PCC EHR.

  • Schedule, Chart, and Bill a Telemedicine Encounter

    8 min • 04-2020
    Schedule a telemedicine appointment with optional video connection information and then chart and bill the visit using PCC EHR. Patients and families will see telemedicine information in the portal, and billers will have everything they need to post charges and queue up a claim.

  • Post an Administrative Charge

    2.5 minutes • 08-2020
    Learn how to post a forms fee or any other administrative charge that could occur outside the context of an appointment.

  • Work with a Patient’s Billing History in the Chart

    2.5 minutes • 08-2020
    You can review all of a patient's billable encounters in the Billing History section of a patient's chart.

  • Post Hospital Charges

    3 minutes • 08-2020
    Learn how to post charges for a hospital encounter in PCC EHR.

  • Post Personal Payments and Write Off Charges

    8 minutes • 08-2022
    Watch this video to learn how to post any personal payment in PCC EHR. Along the way, learn about Account Notes and bad debt write-offs.

Get Started

  • Post Charges in PCC EHR

    As you post charges, you can review and update patient information (like insurance eligibility), double-check the linking and codes that the clinician selected, and post any payments received.

  • Work with a Patient’s Billing History in the Chart

    You can review all of a patient's billable encounters in the Billing History section of a patient's chart.

Learn More

  • Review What Was Billed for an Encounter

    After you bill a visit in PCC EHR, you can return to the patient chart and review what was sent to the checkout program.

  • Bill for Phone Notes and Portal Messages

    Your practice can bill for phone calls and portal messages. Read this article to learn how to chart and bill for a phone encounter (or portal message thread). You'll also find configuration instructions and tips for turning phone calls and portal messages into billable telemedicine encounters.

  • Reconcile Payments and “Prove Out” at the End of the Day

    You can quickly and easily reconcile payments that your practice has posted in PCC EHR. Run the Payment Reconciliation report in order to prove out, checking against your cash drawer and records at the end of the day or the end of your shift. Open the Payment Reconciliation report from the Report Library in PCC […]

  • Schedule, Chart, and Bill a Telemedicine Visit

    Learn how to schedule, chart and bill a telemedicine visit with PCC.

  • Configure Post Charges in PCC EHR

    Read this article to learn about configuration options and implementation recommendations for the Post Charges features in PCC EHR.

  • Find Encounter Charges That Need to Be Posted

    Your pediatric practice renders so many services in a day that it can be difficult to keep track of every last item that needs to be billed. Read on to learn the different ways to find charges in PCC EHR that need to be posted. Review the Schedule Screen and Messaging Queue Daily for Billing […]

  • Post Administrative Fees Without an Appointment

    Learn how to post a forms fee or any other administrative charge that could occur outside the context of an appointment.

  • Post Hospital Charges

    Read this procedure to learn how to create a hospital encounter on a patient's chart, post hospital diagnoses and charges, adjust claim information, and queue up a claim.
  • Partner Checkout
    Before PCC EHR, PCC's Practice Management "Post Charges" program was a fast, keyboard-driven tool for entering charges into the system. These manuals and videos are for users who still use these tools.

    • Review Posted Charges In Daily Check

      The Daily Check program (dailycheck) lists all the visits posted on a single day or range of days. The report includes every diagnosis, procedure, amount charged and payment posted. Use dailycheck to review a day's postings and compare them against the encounter forms. Many office managers run dailycheck every evening or early the following morning.

    • Post Encounter Charges in Partner

      Normally, your practice posts charges with the Post Charges tools in PCC EHR. PCC also still includes a manual under-the-hood charge posting tool, found in the Practice Management windows.