PCC EHR User Administration
The articles in this help section include important information on managing user accounts in PCC EHR.
Partner System Administration?: The articles below are specific to PCC EHR, but many technical issues cross between PCC EHR and Partner. You can also read Partner User Administration.
Contact PCC Support at 1-800-722-1082 or support@pcc.com for further assistance.
Training Videos
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PCC eRx – Set Up Staff and Clinicians
Watch this quick guide to learn how to set up staff and clinicians in your office to use the e-prescribing features in PCC EHR.
Get Started
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Follow the procedure below to add a PCC EHR user.
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Change a PCC EHR User’s Password or Other Account Settings
Follow the procedure below to change a user's PCC EHR password or name, lock out a user, or unlock a locked user.
Learn More
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Install and Configure PCC EHR on a New Computer
PCC EHR and Partner run on a large server at your practice. A simpler, software client runs on each of your PCs, Macintoshes, or Linux workstations. -
Update PCC EHR on Your Computer
If the PCC EHR client software on your PC, Macintosh, or Linux device is not up to date, the login window will tell you. -
PCC EHR has an Emergency Access mode which allows specified users to have access to features that would otherwise be locked. You can set who should have Emergency Access permission by granting the permission to any user role in the User Administration tool.
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Set User Session Timeout (Auto-Logout)
You can configure how long an inactive PCC EHR window will remain open. -
Set User Roles for Permissions and Security
You can use the User Administration tool to define permissions and account attributes for the PCC EHR users at your practice. First, run the User Administration tool to define user roles. Then, assign one or more roles to each user account. Read below to learn more.