Get Started in PCC EHR
PCC EHR is a customizable, pediatric focused electronic charting system. It tracks and maintains medical records for patients and provides a workflow environment for clinicians to see patients, manage their schedule, and chart visit information.
Use the articles and videos below to learn how to chart a visit, create and complete visit orders, and perform other tasks.
Training Videos
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This demo walks you through the charting experience in PCC EHR, focusing on many of our pediatric-specific features and workflows. -
How to login, review your schedule, and navigate PCC EHR. -
Review a Patient Chart in PCC EHR
Open a chart in PCC EHR and take a tour! This video provides an overview of the Medical Summary, Demographics and History sections of the chart in PCC EHR, while introducing how components and navigation work. -
Use Visit Status Counters to Know Where You’re Needed
Watch this video to learn seven great tips and tricks for improving your practice's visit workflow with PCC EHR's visit status counters. -
15 Tips to Optimize Your PCC EHR Experience
A collection of easy yet powerful tips to help you streamline your workflow with PCC EHR. -
Bill for Phone Encounters and Portal Messages
After you complete a phone note or portal message thread in PCC EHR, you can bill for the encounter right in PCC EHR. -
Schedule, Chart, and Bill a Telemedicine Encounter
Schedule a telemedicine appointment with optional video connection information and then chart and bill the visit using PCC EHR. Patients and families will see telemedicine information in the portal, and billers will have everything they need to post charges and queue up a claim.
Get Started
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Generate Form Letters in PCC EHR
Your practice can generate visit forms, excuse letters, lab requisitions, and other form letters in PCC EHR. Whether you print forms on paper, or create electronic copies in the patient's chart and send them via the patient portal, PCC EHR can create the form you need. -
New User Training for Clinicians
Use the outline below to learn how to complete front desk tasks in PCC. For personalized training, help with configuration, or other needs, contact PCC Support. Review a Patient Chart Chart a Patient Visit Patient Intake Room the patient, review and update patient information, and begin collecting clinical data. During patient intake, you can also: […] -
New User Training for Front Desk Staff
Use the outline below to learn how to complete front desk tasks in PCC. For personalized training, help with configuration, or other needs, contact PCC Support. Check In a Patient Update demographic information, verify insurance policy details, and collect copays when patients arrive for their appointments. Manage the Schedule and Complete Tasks Ensure the schedule […]
Learn More
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You can access PCC EHR's online Help system directly, while logged in.
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Follow this procedure to log in to the PCC EHR.
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The sections below describe the many tools for finding and opening a chart, once you have logged in to PCC EHR.
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Bill for Phone Notes and Portal Messages
Your practice can bill for phone calls and portal messages. Read this article to learn how to chart and bill for a phone encounter (or portal message thread). You'll also find configuration instructions and tips for turning phone calls and portal messages into billable telemedicine encounters. -
Use PCC Tools to Improve Care for Chronic Disease, Permanent Abnormalities, and Other Special Needs
PCC EHR includes several different tools and features that can help you manage the care you provide for your patients with chronic disease, disabilities, or other special needs. -
Schedule, Chart, and Bill a Telemedicine Visit
Learn how to schedule, chart and bill a telemedicine visit with PCC. -
Send Chat Messages to Colleagues
PCC EHR includes a chat/instant messaging tool that lets you chat and send messages to other PCC EHR users.