Check In a Patient
Watch this video to learn how to check in patients in PCC EHR. During check-in, you can review account information, update policies and verify eligibility, collect payment, and help patients and families get signed up with your patient portal.
Configure Patient Check-In to meet the needs of your practice.
Learn how to verify patient insurance eligibility with PCC.
- When a patient arrives at your practice, use Patient Check-In to check them in. Patient Check-In will help you review the family's demographic and insurance information, check insurance eligibility, review outstanding balances and post payments, and more.
- PCC automatically checks insurance eligibility for all of a scheduled patient's active insurance plans, if the carriers support automated eligibility. You can use eligibility features in PCC to review and confirm eligibility for upcoming appointments. You can also review and re-check a patient's insurance eligibility status during Patient Check-In.
- When a patient is checked in, PCC records the time of check in, the user who checked them in, and the office location. You can view that information later to discover who checked a patient in.
- You can configure Patient Check-In in PCC EHR to meet the specific needs of your practice. You can adjust what components appear, create custom headers for your front desk staff, and create custom Patient Check-In Clinical Alerts.
- What do you hand patients and families when they walk in the door? Your practice may generate educational handouts specific to a visit reason, encounter forms for the clinician, and other visit forms. Use the “Print Visit Forms” features in PCC EHR to generate all the visit forms for the day, or to print them […]
- Is a family waiting in the car before their appointment? Do you need to send a family a URL link for a telemedicine connection? You can now send a text message directly to a patient’s cell phone number. To watch a video about how to use this feature, click here. Send a Single Text Message […]