PCC EHR

Post Charges and Queue Up a Claim

Once an encounter is ready for billing, how do you post charges and queue up a claim? What about hospital charges, or special administration charges? This section includes videos and references for post new charges in PCC EHR while adjusting claim information and entering payments along the way.

Training Videos

  • Post Charges in PCC EHR

    9.5 min • 03-2020
    Watch this video to learn how to review encounter information and post charges for an appointment in PCC EHR.

  • Bill for Phone Encounters and Portal Messages

    6.5 min • 03-2020
    After you complete a phone note or portal message thread in PCC EHR, you can bill for the encounter right in PCC EHR.

  • Post an Administrative Charge

    2.5 minutes • 08-2020
    Learn how to post a forms fee or any other administrative charge that could occur outside the context of an appointment.

  • Work with a Patient’s Billing History

    2.5 minutes • 08-2020
    You can review all of a patient's billable encounters in the Billing History section of a patient's chart.

  • Post Hospital Charges

    3 minutes • 08-2020
    Learn how to post charges for a hospital encounter in PCC EHR.

Get Started

  • New User Training for Billers

    Use this new user training outline to learn how to complete billing tasks in PCC.

  • Post Charges

    As you post charges, you can review and update patient information (like insurance eligibility), double-check the linking and codes that the clinician selected, and post any payments received.

  • Find Encounter Charges That Need to Be Posted

    Use the Schedule and Messaging queues in PCC EHR, along with the Encounters by Billing Status Report, to ensure that your practice has posted charges for every encounter.

  • Review an Encounter’s Billing History

    Use the Billing History in a patient's chart to see full details of what was billed for an encounter, what payments were collected, when claims were sent, acknowledged, and received, and more.

Learn More