Send Broadcast Messages to Patients and Families
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Send Broadcast Messages to Patients and Families (4.5 minutes • 03-2020)
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Use PCC EHR to create a custom patient list and then broadcast batch email or SMS text messages to patients and families.
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- Here are some related articles in Front Desk > Generate Front Desk, Scheduling, Demographic, and Patient Portal Reports > Billing and Practice Management > Contact, Remind, and Notify Patients and Families:
Send Broadcast Messages to Patients and Families
Read this article to learn how to send Broadcast Messages to patients and families.Other Phone Vendor Integration Options
Partner's built in Patient Notification Center interfaces with TeleVox and manages automatic notifications.Export Patient Lists for TeleVox (Intrado)
TeleVox is a vendor that can automatically contact your patients by phone, text, or e-mail. The instructions below will show you how to create a list of patients and transfer them to your PC or directly to TeleVox.Recall Patients with the Partner Patient Recaller
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PCC software has built in tools for contacting patients and families automatically, by form letter, phone, e-mail, or text message.Exclude Patients from Recaller and Notify
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When you need more than Broadcast Messaging, you can use the Patient Notification Center (notify) to set up recurring or one-time notifications that will be sent automatically through a partnership with TeleVox (Intrado), either by phone call, text message, or e-mail.Schedule with the Appointment Book
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This article provides best practices and other recommendations to help you engage with your patients and improve care through communication. PCC recommends that pediatric practices follow communication best practices and abide by guidelines, even when not strictly required by law. Additionally, PCC recommends you include an explicit “consent to contact” in your practice policies.Configure the Appointment Book
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Which 13-year-olds at your practice never came in for an HPV shot? Can you quickly find all the six-year-olds who never made it in for their final IPV, MMR, and Varicella? PCC can find all of your patients that are due or overdue for vaccines and produce customizable reports.Recall Overdue Patients for Well or Chronic Condition Visits
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Contents1 Why Should My Practice Increase Patient Recall Efforts Now?2 Inform Patients of Your Practice’s New Safety Measures3 Adjust Visit Workflow4 Clean Up Your Practice’s Patient List Before You Do a Large Recall5 Perform Recalls For Specific Patients and Needs6 How to Code and Bill For These Visits7 Create a Library of Resources and Links […]Recall Patients for Preventive Well Visits in PCC EHR
This is a placeholder for the article excerpt, a one or two sentence summary.Schedule Multiple Appointments in the Appointment Book
This is a placeholder for the article excerpt, a one or two sentence summary.Help Families Opt In to Email and SMS Communication
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