PCC EHR

Use the Bills tool in PCC EHR to generate personal bills for families. Use the Payments tool to print a single account statement.

PCC has a wide range of tools that help you keep your personal A/R under control. From collecting copays and generating bills, to bill follow-up and sending accounts to collections, PCC tools can make you more productive.

The Personal Balances tool allows multiple users to review and work down a list of accounts and mark each as reviewed before moving to the next item on the worklist.

Use the Account Balances component to review account balance totals and the details of all charges with a personal amount due.

Account bills include a text area that displays a custom billing message from your practice. You can adjust the billing message that appears for bills printed by a third-party service and bills you print at your office. You can add a one-time note when you print a single bill at your practice. Additionally, PCC support can add a custom “Pay Your Bill” website address.

Every time your practice generates a batch of bills, PCC keeps a log of the bill run. Use the Log tab of the Bills tool to review each bill run, including full details of who ran bills, when they were run, and a list of every account for whom a bill was generated or excluded. You can also review a copy of any bill.

How can you review a copy of an account's bill to verify what was sent to them on their statement? When your PCC system generates a bill, either for printing by a third-party printing service or in your office, it keeps a copy of the bill's contents.

You may wish to record details about an account or billing situation with a family. Read below to learn about Account Notes in PCC.

When you need to troubleshoot a billing issue for an account, or a family asks for an annual account record, use the Account History in the patient's chart.