Follow Up on Unpaid Family Bills Overview
Unfortunately, not every family pays their bills on time. An address may be incorrect, a family may have questions about their balance, or they may be unable to pay. Following up on outstanding bills is a vital part of the billing process.
persviewprogram will help you track and work down outstanding personal balances.
- The Collection (
coll) report explains all outstanding balances and recent activity for an account.
- The Special Accounts Editor (
cfs) helps track and manage accounts that are overdue, on budget plans, or have special statuses.
- You can review a digital copy of any personal bill in the Correct Mistakes (oops) program. Read the Review a Printed Bill article to see how.