Review What Appeared on a Printed Bill

How can you review a copy of an account’s bill to verify what was sent to them on their statement?

When your PCC system generates account bills, either for printing by a third-party service or in your office, it keeps a copy of the bill’s contents. Use a patient’s account history or the bills log in PCC EHR to review the text on a bill.

Review a Bill in the Patient’s Account History

Open the patient’s chart and visit their Account History.

Click on a Billing Statement entry in the history to view the text that appeared on the bill.

Review a Bill in the Bills Log

Follow the procedure below to view a family’s last bill in the log of generated bills.

Check When the Family Last Received a Bill

In the Demographics section of the patient’s chart, check the date when the account was last sent a bill.

Open the Log Tab of the Bills Tool

First, open the Bills tool and visit the Log tab.

Open a Bill Run

Double-click on an entry to see the details of a bill run.

Double-Click to View a Bill

Select or search for an account and double-click to see the text that appeared on their bill.

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Review a Bill in the Patient’s Account History

Review a Bill in the Bills Log

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