Other Pediatric Practice Resources

PCC Community is an online forum and email list for users of PCC's pediatric software. By connecting to PCC Community, you can join discussions about issues facing pediatric practices as well as PCC's software and services.

The Pulse is a source of news and information for PCC clients. We use The Pulse to share information about our upcoming software releases, trainings, conferences, events and web labs, as well as pediatric news and industry information.

A brief overview of the features available in the Practice Vitals Dashboard

Roundcube is a fast and powerful Web-based email program you can use to access your PCC-provided email. With Roundcube, you can read and send email and attachments from within a Web browser such as Firefox or Internet Explorer. This manual contains an introduction to Roundcube. Start Roundcube and Login Send an Email Message Follow the […]

Some pediatric offices are holding H1N1 flu clinics or administering H1N1 vaccines by appointment. There are four different H1N1 vaccines and special dosage requirements depending on patient age. You can use Partner tools to simplify your administering and tracking of H1N1 vaccine distribution.

PCC uses the WebEx service to connect you to online training courses and training sessions.

The medical biller's job would be easier if accounts paid on time and insurance companies reimbursed the correct amount. Unfortunately, accounts build up balances and credits and insurance companies overpay, underpay, and demand "takebacks."

PCC offers our clients access to a number of resources from the AAP, including the Pediatric Coding Newsletter and the AAP Red Book.

PCC uses your requests and comments to help decide which features and services to develop. We depend on your feedback; we can't make software without you. Read this article to learn the best way to submit a feature enhancement request or defect.

Bright Futures is a national health promotion and prevention initiative led by the American Academy of Pediatrics. PCC provides Bright Futures chart note protocols, periodicity schedules, handouts, and more to all PCC practices.

This article provides best practices and other recommendations to help you engage with your patients and improve care through communication. PCC recommends that pediatric practices follow communication best practices and abide by guidelines, even when not strictly required by law. Additionally, PCC recommends you include an explicit “consent to contact” in your practice policies.

As a pediatric practice you deal constantly with Personal Health Information (PHI). This data includes: Name, Address, Phone Number Social Security Number Date of Birth Insurance Information Medical Records, including test results This information can be extremely valuable, and therefore a target for hackers. Here are some basic best practices you can implement in order […]

PCC EHR includes a chat/instant messaging tool that lets you chat and send messages to other PCC EHR users.

As a result of COVID-19, the volume of visits to pediatric practices has plummeted.  Patients are often afraid to visit their pediatricians. Independent pediatric practices can not assume patients and families will continue to visit. Ongoing patient care is at risk, and practices need to take steps to connect with families in order to stay […]

Your practice can perform a flu shot clinic while also meeting your enhanced COVID-19 safety protocols. PCC has worked with several practices who are running “drive through” or “curb side” flu clinics. In addition to providing your families and communities with a vital service (flu vaccines!), by running a drive through flu shot clinic, you can prepare your practice for participation in upcoming mass vaccinations coming for COVID-19.

If a family does not have insurance, or the family won’t be using insurance for an encounter, then a pediatric practices needs to provide a “Good Faith Estimate” for the cost of care when an encounter is scheduled more than 3 days in advance.