Submit Claims

After a clinician has charted a visit and a biller has posted and reviewed the charges, your practice next prepares and sends claims to insurance companies and other payers.

Training Videos

  • Submit Claims

    5 minutes • 2024-05
    Prepare and submit claims. Then work on any claims that were stuck and couldn't be submitted.
  • Configure Claim Holds and Claim Delay

    4.5 min • 2024-05
    Watch this video to learn how to hold claims for specific providers, locations, or plans and how to configure your practice's claim delay.
  • Read ERA 835s from Payors

    8.5 • 2024-02
    When you need to review the insurance company's full response to a claim submission, how do you open and work with the ERA 835 file in PCC?

Get Started

  • Submit Claims

    Use the Claims tool to process and submit claims to insurance companies and other payers, work on claims that could not be submitted, and review a log of submissions.

Learn More

  • Hold Claims or Delay All Claims

    When your practice needs to prevent certain claims from being submitted, you can create a claim hold. A claim hold prevents claims from going out for specific dates of service, billing providers, places of service, and insurance plans. You can also configure your practice’s claim delay, which prevents any claim from going out until a certain number of days after the date of service.
  • Claim Error Needs Correction Reference

    What kinds of pre-submission processing does your PCC system do on claims? What errors can it find, and how do you fix them?