Review What Was Billed for an Encounter

After you bill a visit in PCC EHR, you can review what was posted, return to the patient chart and review what was entered on the electronic encounter form, and use other chart tools to understand what was billed. Read the sections below to learn more.

Review the Patient’s Billing History

You can review what charges were posted in the patient’s Billing History.

Read View and Work with a Patient’s Billing History in the Chart to learn more.

Open the Post Charges Workflow to Review What Was Posted

After you post charges, you can still return to the Post Charges workflow. You can see what was posted and optionally add additional items to the claim.

You can re-open the Post Charges workflow from the patient’s Billing History, or from the Schedule screen.

Click “Posted” or “New Items” on the Schedule screen to return to the Post Charges screen for an encounter your practice has already posted.


For information about the Post Charges window, read Post Charges and Check Out Patients in PCC EHR.

Review Billed Diagnoses and Procedures From the Chart Note

Finally, you can also review what diagnoses and procedures the clinician selected on the Electronic Encounter Form.

Follow this procedure to open a chart note and review what the clinician made ready for billing.

Open the Patient Chart

Use the Find tool or double-click on an appointment to open a patient’s chart.

Click “Visit History”

Go to the Visit History section of the chart.

Find the Visit Date You Wish to Review

Use the list at the bottom to locate and select the visit you wish to review.

Click “Edit”

Click Edit to open the chart note. It will appear along with chart navigation buttons.

Click “Billed”

Click the “Billed” button at the bottom of the chart note to open the visit’s saved encounter form.


What Was Sent: PCC EHR retains a record of the procedures and diagnoses on the electronic encounter form, how they were linked, and how many units were indicated. After that information is made ready for billing, however, the biller can adjust that information when they post the charges and file the claim. The Billed window is a static record of what was made ready for billing and does not reflect such changes.

Added After Posting: If a clinician added diagnoses or orders to the chart note after the visit was posted, those items will appear in a special section on the encounter form.

Look Up ICD-10 Codes for a Patient Diagnoses

If you are filling out a form or need the ICD-10 code for a patient’s diagnosis during an encounter, you can use the Diagnosis Flowsheet in a patient’s chart to quickly get the codes you need.

For more information, read the Look Up ICD-10 Codes for Referrals, DME, Requisitions, and Pre-Authorizations article.

  • Last modified: September 3, 2020