PCC eRx My Settings Reference

Tailor PCC eRx to suit your personal preferences and workflows. Your selections on the My Settings page will only apply to you and will only affect the actions you are personally permitted to take according to your PCC eRx role.

New Look and Settings Coming Soon: This article has been updated to reflect a new look and additional settings for the My Settings page, which will become globally available to all PCC eRx users in October 2025.

Contents

1 Find the My Settings Page
2 My Settings Reference

Find the My Settings Page

Use the My Settings page in PCC eRx to tailor the application to your personal preferences and workflows.

To find the My Settings page, click on the Rx Queue or open PCC eRx in a patient’s chart. Then, click on the My Settings link in the blue navigation bar at the top of the window.

Use the navigation buttons on the left hand side of the screen to view and modify each setting. Your selections will only apply to you and will only affect the actions you are personally permitted to take according to your PCC eRx role.

To learn more about PCC eRx roles, read Set Up PCC eRx User Access.

My Settings Reference

Learn the purpose of each setting on the My Settings page in PCC eRx.

EPCS

If your user account is enabled for Electronic Prescribing for Controlled Substances (EPCS), you can check the status of your enrollment, complete the enrollment steps, manage your EPCS password and two-factor authentication tokens, and access your Exostar account details.

Learn how to enroll for EPCS and manage your EPCS tokens and account.

Favorites

Choose how to build and display your list of prescription favorites.

You can build your favorites list manually or automatically. PCC strongly recommends keeping the default setting of “Manual” for best curatorial control. The “Automatic” option builds a list based on your prescribing activity, and often results in a long favorites list that does not necessarily reflect your priorities.

You can also choose how to display your favorites list, add new favorites, and make changes to your saved favorites.

Regardless of your display settings, favorites appear at the top of medication results when relevant to your search.

Learn more about PCC eRx Prescription Favorites.

Medication History

Choose what should happen when you make changes to a Patient’s Medication History.

You can control whether PCC eRx sends an electronic cancellation to the pharmacy when you discontinue or delete a medication that still has an active prescription.

Learn more about how to work in Medication History in PCC eRx.

Pharmacies

Choose what should happen when you make changes to a patient’s Pharmacies list.

You can independently control whether a pharmacy should become the patient’s default as soon it’s added to the patient’s Pharmacies list, and whether pharmacy changes for one patient should apply to all of their siblings .

Learn more about working with pharmacies in PCC eRx.

Real-Time Pricing and Formulary

Choose the default display for prescription alternatives suggested by a patient’s pharmacy benefit manager (PBM). Alternatives are presented when you create, edit, renew, replace, or resend a prescription.

Regardless of your default display setting, you can always show or hide PBM alternatives on demand at the time of prescribing.

Renew Prescriptions

Choose what should happen when you renew a prescription.

Selected: When you renew a prescription, the renewal opens in an edit window, where you can optionally modify it and process it immediately.
Deselected: When you renew a prescription, the renewal immediately queues for sending in the patient’s chart and on the Rx Queue.

Learn how to renew prescriptions.

Three-Month Supply

Set the default number of days to pre-date the second and third prescriptions in a 3-month supply of controlled substances.

Pre-dating allows patients to fill the next prescription in their supply a few days before running out of the current month.

Learn more about 3-month supply prescriptions.

Vacation Hours

Set vacation hours to record time away from the office in the prescription audit logs. This information makes it easier to identify whether unexpected prescription activity occurred in your name while you were out of the office.

The act of setting vacation hours does not prevent pharmacies from sending you prescription renewal or change requests, nor does it prevent other staff from preparing prescriptions that list you as the ordering or supervising provider.

Here are some related articles in Clinical Tasks > Prescribe Medications:

Allergies
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PCC eRx – Set Up Staff and Clinicians
Watch this quick guide to learn how to set up staff and clinicians in your office to use the e-prescribing features in PCC EHR.
Set Up PCC eRx User Access
Before a clinician or staff member can prescribe medications or modify a patient's medication information, they must have PCC eRx enabled on their user account in PCC EHR. Follow the procedure in this article below to enable PCC eRx for providers or any staff at your practice.
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Review and Update Medication History
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PCC eRx Prescription Favorites
Contents1 Prescribe with Favorites1.1 Add a New Favorite as You Prescribe2 Manage Your Favorites from My Settings2.1 Turn Automatic Favorites Off or On2.2 Choose How Favorites Appear in the Prescribe Component2.3 Add Favorites Manually from My Settings2.4 Working with Weight-Based Favorites2.5 Edit or Delete an Existing Favorite2.6 Pin, Unpin, and Exclude3 Administrator Only: Share Favorites […]
Prescribe Medications
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Work with Pharmacies
Find and select a pharmacy while you prescribe, see where prescriptions were sent and dispensed, and manage patient pharmacies.
Prescribe Controlled Substances (EPCS)
Only registered users can send electronic prescriptions for controlled substances (EPCS), but anyone with permission to create prescriptions can prepare and edit them.
Register for EPCS
After a brief registration process, you can send electronic prescriptions for controlled substances (EPCS) from PCC eRx.
Install and Set Up the Authy App
The Authy app turns your smartphone into a secure password generator for taking certain actions on your PCC system. Secure Authy passwords are used in conjunction with your regular PCC password to provide an extra layer of security for your account. This article covers how to install and set up the Authy app on your smartphone and tailor notifications to your preference.
Manage Your EPCS Account, Tokens, and Password
After registering for electronic prescribing for controlled substances (EPCS), you can manage your EPCS account and authentication tokens in the Exostar Token Management tool. You can also reset your EPCS password with help from an eRx Administrator.
Check Prescription Pricing and Insurance Coverage While You Prescribe
When you prepare a prescription, you can see how much it will cost out-of-pocket, whether it requires prior authorization, and if there are more cost-effective alternatives.
Check Prescription Pricing and Insurance Coverage While You Prescribe
When you prepare a prescription, you can see exactly how much it will cost your patient at the pharmacy and how it's covered by their prescription insurance.
Resend a Prescription
If a pharmacy is unable to fill your patient’s prescription, use the “Resend” button to reroute the prescription to a different pharmacy. You can also use the “Resend” button to fix mistakes on a prescription and resend it to the original pharmacy. Retracing Your Steps There are several places you can see all versions of […]
Resend a Prescription
Resend a prescription to a different pharmacy, or the same pharmacy with different details.
Prescribe in pocketPCC
When you’re away from your work computer, you can use pocketPCC on your smartphone or tablet to create and send new prescriptions, process pending prescriptions, review medication histories, manage patient pharmacies, and more.
Prescribe in pocketPCC
Watch how to access PCC eRx from any device with a web browser and an internet connection. Log in to pocketPCC to create and send new prescriptions, process pending prescriptions, review patient medication histories, manage patient pharmacies, and more.
Adjust Your PCC eRx Text Size
Change the text size in PCC eRx to make it more readable.