Chart Hands-Free with PCC Scribe
Seamlessly and securely turn conversations into visit notes with PCC EHR’s built-in scribe.
Contents
Scribe Overview
PCC is about to complete development of PCC Scribe: a built-in, virtual scribe that uses generative AI technology to turn audio recordings into patient visit notes. PCC Scribe is fully integrated into PCC EHR and is designed to help you focus on patient interaction while reducing documentation time and maintaining note quality. Use of PCC Scribe is completely optional.
Who Can Use It
PCC’s integrated scribe solution, PCC Scribe, will be available on an opt-in, per-user basis for clinicians who chart patient visits. If you don’t want to use PCC Scribe, you don’t have to!
When It Is Arriving
The first version of PCC Scribe will be delivered in 2026.
How Much It Costs
PCC has not yet determined what cost may be associated with use of PCC Scribe.
How It Works
At the press of a button, PCC Scribe listens to your visit and transcribes it. Generative AI technology then creates a draft chart note from the transcript. You can edit every aspect of the draft chart note before saving it to the patient’s chart. If you know you always want notes structured a certain way, you can use prompting to set content, tone, and formatting preferences.
Who Is Building It
Following extensive research, PCC has decided not to partner with an ambient scribe vendor like Freed or Heidi. Instead, PCC is developing an in-house solution that leverages a third-party Large Language Model (LLM) service. A Business Associate Agreement (BAA) will cover PCC’s use of the LLM service, which will be used to generate visit notes from transcribed audio.
Data Privacy and Security
PCC’s research into ambient scribe solutions and technologies focused especially on patient privacy and data security. The solution currently in development keeps patient data secure. The only information shared with a third-party LLM for the purposes of generating a note will be: the visit transcript, the doctor’s name, the patient’s age, the patient’s pronouns (if marked public in the chart), the length of transcription time, the day of the week, and the date. PCC’s agreements ensure none of this information will be retained by the third party. PCC will not share additional identifying patient information with third-party service providers, nor will PCC use patient data to train PCC Scribe. A BAA protects PCC’s use of third-party services.
Patient Consent
While PCC encourages transparent, consent-based use of the scribe, the legal obligation to obtain patient and parental consent to record conversations depends on your local jurisdiction. Check with your practice’s legal counsel to establish policies and practices for use of the Scribe.
Questions?
If you have questions about PCC Scribe, contact your PCC Client Advocate.