Contact, Remind, and Recall Patients and Families

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  • Other Phone Vendor Integration Options

    Partner's built in Patient Notification Center interfaces with TeleVox and manages automatic notifications.
  • Export Patient Lists for TeleVox (Intrado)

    TeleVox is a vendor that can automatically contact your patients by phone, text, or e-mail. The instructions below will show you how to create a list of patients and transfer them to your PC or directly to TeleVox.
  • Recall Patients with the Partner Patient Recaller

    The Patient Recaller (recaller) is a report that can create custom call lists, form letters, and mailing labels for your patients and families. You can create custom searches using thousands of possible criteria combinations, and the Recaller will help you contact those different groups of patients.
  • Export Patient Lists for PhoneTree

    PhoneTree is a vendor that can automatically contact your patients by phone. The instructions below will show you how to create a list of patients and transfer them to your PC for use with the PhoneTree program.
  • Exclude Patients from Recaller and Notify

    Patients and families may request that you do not call them or send them e-mails with appointment reminders or recall reminders.
  • Create Recurring Notifications for Patients and Families

    When you need more than Broadcast Messaging, you can use the Patient Notification Center (notify) to set up recurring or one-time notifications that will be sent automatically through a partnership with TeleVox (Intrado), either by phone call, text message, or e-mail.