PCC Downloads

This page contains software downloads that help you connect to PCC’s software or that facilitate PCC services. Some of these items were created by a third-party. If you are uncertain what download you need, please contact PCC Support at 802-846-8177 or 800-722-7708.

Contents

1 PCC Downloads Page
2 PCC EHR
3 Tools for Connecting From Home
4 ScreenConnect and ConnectWise View

PCC Downloads Page

Each client has their own download page that can be accessed with a web browser and gives you direct access to important PCC downloads, as well as links to PCC support and our online documentation at learn.pcc.com.

The url is simply your PCC acronym followed by pcc.com/downloads. So, if your acronym was ABCD, your downloads page would be at https://ABCD.pcc.com/downloads

PCC EHR

If you need to download or update PCC EHR software for your individual PC or Macintosh computers, follow these instructions:

Macs running the Sequoia operating system may require additional steps when installing PCC EHR for the first time. Please reach out to PCC Support for assistance.

Tools for Connecting From Home

PCC SecureConnect is a secure way to log into your full PCC system from a supported web browser on any laptop or computer that is connected to the internet. Every practice has a PCC SecureConnect login page from day one.

To learn more about how to log in via SecureConnect, read Connect to Your PCC System from Home

You can find information about how to authorize your staff to use SecureConnect in Authorize Users for PCC SecureConnect.

ScreenConnect and ConnectWise View

Your practice can use ScreenConnect and ConnectWise View tools to grant PCC live access to your workstation for faster support, troubleshooting, and training.

To learn more about how to share your screen with PCC during triage calls, read Share your Screen with PCC.

Here are some related articles in Manage and Administer Your PCC Tools > Manage and Administer Your PCC Tools:

Connect to Your PCC System from Home
Connect to PCC EHR using SecureConnect from your home or remote office. Follow the instructions below to configure your personal computer and connect.
Contact Physician’s Computer Company Support
All PCC clients have a guaranteed support plan. You should always feel free to contact PCC for help with our software, hardware, or services. Talk to PCC when you are considering new hardware or software, making major configuration changes, or moving your office. Let us know so we can help!
Your PCC Data Conversion
When you start using PCC at your practice, will your patient and account records already appear in PCC, or will you be entering everything from scratch?
Review Your PCC Data Conversion
After PCC completes your data conversion from your previous practice management system, you must review the new data in your Partner system to ensure that the conversion was successful. Were all patients and accounts transferred to the Partner system? Are patient medical records identical between the old system and Partner?
Prepare for a PCC Software Update
When a software update for PCC is ready for your office, what should you do to prepare?
Storm and Emergency Preparation
When bad weather or other emergencies approach, your Partner practice and PCC EHR data may be the last thing on your mind. By taking a few simple precautions, you can protect your equipment as well as your patient database and accounts receivable records.
Installation Specifications for PCC Systems
Welcome to PCC. The instructions below contain a detailed explanation of the hardware installation requirements for PCC systems. These specifications define what is included in your PCC Customer Care Plan and provide information to help you avoid problems during the design and installation of your office network.
Patient Care Centers in PCC Software
If your practice has multiple locations that operate independently, you can turn on the Care Center feature in PCC software. Once the feature is turned on, you can assign patients to a specific care center.
The PCC EHR Audit Log
Use the PCC EHR Audit Log to review details about system events pertaining to a patient's chart.
Patient Medical Record Privacy
Use and configure PCC software to ensure patients' PHI is only available to those with permission to view it.
Protect Patient Privacy Overview
PCC includes many different tools and features to help your practice make sure a patient's medical information is protected.
Update Your PCC Email Preferences
Contents1 Set Email Preferences for PCC Updates and Announcements2 Set Email Preferences for PCC Community and PCC Talk3 Change Email and Contact Information for Individual Communication from PCC PCC reaches out to one or more folks at your office via email, and PCC services (like the online PCC Community) have optional email notifications. If your […]
Install and Set Up the Authy App
The Authy app turns your smartphone into a secure password generator for taking certain actions on your PCC system. Secure Authy passwords are used in conjunction with your regular PCC password to provide an extra layer of security for your account. This article covers how to install and set up the Authy app on your smartphone and tailor notifications to your preference.
Review Chat Logs in PCC EHR
The Chat Message Log records your saff’s usage of PCC EHR’s Chat messages, so you can review communication between your team members and investigate policy violations. Owing to PCC EHR’s chat potentially containing sensitive information, the Chat Log report is a separate permission from the Audit Log in PCC’s User Administration tool. To access the […]
Authorize Users for PCC SecureConnect
Authorize or bar users from accessing your office remotely through PCC SecureConnect and reset the pairing with whichever device is in use for two-factor authentication.

PCC Downloads Page

PCC EHR

Tools for Connecting From Home

ScreenConnect and ConnectWise View

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