Reach Patients and Families with the Patient Portal
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Reach Patients and Families with the Patient Portal (15 minutes • 07-2019)
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Learn everything you need to know to get started with PCC's patient portal in your practice. If your front desk staff watches this video, they'll know how to create user accounts, attach patient records to those accounts, send any document through the portal, and even learn a little about messaging and configuration options.
Related Articles
- Here are some related articles in Other Pediatric Practice Resources > PCC's Patient Portal:
Administer Patient Portal User Accounts
Parents and patients can use My Kid's Chart to access medical records. Your practice manages the login account, and grants secure access to each patient's records. Read the sections below to learn how to create and configure My Kid's Chart accounts.What is My Kid’s Chart, PCC’s Patient Portal?
My Kid's Chart is an online tool that patients and families can use to access medical records, review lab results, generate an immunization record, review their visit history, or send a message to their pediatrician's office.Receive and Respond to Patient Portal Messages from My Kid’s Chart
Patients and family members who use My Kid's Chart can send secure messages directly to PCC EHR. PCC EHR users can read and respond to messages, or create new ones, to communicate with families and answer questions.- My Kid's Chart is a patient portal that allows users, such as a parent or guardian, to access a patient's medical records. Read the sections below to learn how to log in to My Kid's Chart, review a patient's medical records, and send and receive secure messages to your doctor.
Patient Portal Practice Settings and Configuration
Contents1 Patient Portal Configuration2 Automatic Privacy in My Kid’s Chart When a Patient Becomes an Adult3 Configure the Practice Address that Appears in My Kid’s Chart4 Configure Which Growth Charts are Visible in the Patient Portal5 Configure Where the Patient Portal Users Component Appears in PCC EHR6 Change the Default Logout Time in My Kid’s Chart7 Customize […]Make Documents Available to Patients and Families in My Kid’s Chart
You can make documents available to patients and families in My Kid’s Chart, PCC’s patient portal. You can use this feature to share forms, test results, and other important documents with your patients and families. When importing or editing a document, you have the option to share or remove a document from the patient portal. […]Get Started with Patient Portal Payments
Your patients and families can pay their bills on their mobile device, using PCC's patient portal (My Kid's Chart). Once your practice has signed up and enabled account balances and portal payments, you will collect money faster and have fewer bounced checks. Read the sections below to learn about important considerations and prerequisites, and how you can best implement mobile payments for your practice.Configure Your Patient Portal Message Templates
Contents1 How do Portal Message Templates Work?2 Default Templates: What Families Will See2.1 Appointment Request2.2 Medication Refill Request2.3 Referral Request3 Edit Portal Message Templates4 Create New Message Templates5 Portal Message Template Field Reference Busy parents want a way to communicate effectively with your practice when it’s convenient for them, without having to play phone tag. […]Add My Kid’s Chart to Your Home Screen
Add an app-style icon for your pediatrician's patient portal to the home screen of your smart phone.Send CHADIS Questionnaires Directly Through the Patient Portal
When you schedule an appointment in PCC, your practice can automatically send patients and families CHADIS questionnaires through the patient portal. Results will show up right in the encounter’s chart note, like any order. You can use CHADIS questionnaires to gather important diagnostic, screening, and other valuable information in advance of an encounter.Share and Print Lab Results Through the Patient Portal
Your patients and families can download and print lab results from PCC’s Patient Portal, so there’s no need to upload COVID-19 and other test results manually. Portal users can access test results from their phone or computer, to print and share wherever they’re needed. When you check “Include on Patient Reports” while ordering a lab […]Include Signable Policy Documents in Patient Portal Message Templates
Speed up your check-in process by including the Agreement field to a Patient Portal Messaging template, so patients can review and electronically sign policy documents before they arrive.