PCC's Patient Portal

Training Videos

  • Reaching Patients and Families with the Patient Portal

    13 minutes • 2-2019
    Learn everything you need to know to get started with PCC's patient portal in your practice. If your front desk staff watches this video, they'll know how to create user accounts, attach patient records to those accounts, send any document through the portal, and even learn a little about messaging and configuration options.

Get Started

  • What is My Kid’s Chart, PCC’s Patient Portal?

    My Kid's Chart is an online tool that patients and families can use to access medical records, review lab results, generate an immunization record, review their visit history, or send a message to their pediatrician's office.
  • My Kid’s Chart User’s Guide

    My Kid's Chart is a patient portal that allows users, such as a parent or guardian, to access a patient's medical records. Read the sections below to learn how to log in to My Kid's Chart, review a patient's medical records, and send and receive secure messages to your doctor.

Learn More

  • Patient Portal User Account Administration

    Parents and patients can use My Kid's Chart to access medical records. Your practice manages the login account, and grants secure access to each patient's records. Read the sections below to learn how to create and configure My Kid's Chart accounts.
  • Receive and Respond to Patient Portal Messages from My Kid’s Chart

    Patients and family members who use My Kid's Chart can send secure messages directly to PCC EHR. PCC EHR users can read and respond to messages, or create new ones, to communicate with families and answer questions.
  • Patient Portal Practice Settings and Configuration

    Your practice can configure what details and options appear in My Kid’s Chart, PCC’s patient portal. Patient Portal Configuration Use the Configuration tab of the Patient Portal Configuration tool to change or update what your patient portal users will see. Use the checkboxes to determine what will appear in My Kid’s Chart for all users. Configuration […]
  • Get Started with Patient Portal Payments

    Your patients and families can pay their bills on their mobile device, using PCC's patient portal (My Kid's Chart). Once your practice has signed up and enabled account balances and portal payments, you will collect money faster and have fewer bounced checks. Read the sections below to learn about important considerations and prerequisites, and how you can best implement mobile payments for your practice.
  • Configure Your Patient Portal Message Templates

    Busy parents want a way to communicate effectively with your practice when it’s convenient for them, without having to play phone tag. PCC EHR includes three optional patient portal message templates that you can use as-is, or customize to work better for your office. You can also create your own messaging templates. How do Portal […]