Review What Appeared on a Printed Bill
How can you review a copy of an account’s bill to verify what was sent to them on their statement? When your PCC system generates a bill, either for printing by a third-party printing service or in your office, it keeps a copy of the bill’s contents. Use the Bills tool in PCC EHR or the Correct Mistakes (oops) program to review the text on the bill.
Review the Bill in the Bills Log
You can review a copy of any bill on the Log tab of the Bills tool.
Open the Log Tab of the Bills Tool
First, open the Bills tool and visit the Log tab.
Open a Bill Run
Double-click on an entry to see the details of a bill run.
Double-Click to View a Bill
Select or search for an account and double-click to see the text that appeared on their bill.
Review the Bill in the Account History
You can also view a digital copy of a personal bill in the Correct Mistakes (oops) program.
Run oops for the Account
Run oops from your Practice Management windows.
Page Down and Find the Bill Entry
When PCC generates a bill for an account, a line appears in the charge history in oops. Find the bill you wish to review.
Press [F3 — See Claim Report/Bill]
Enter the Item Number of the Bill Message, Press Enter
Read the Bill
You can press Page Up or Page Down or use the function keys and arrow keys to review the bill. You can also press F4 – Send To... to send the bill content to a printer or an e-mail address.
Formatting: The text content of the digital copy is identical to the original bill. The original, printed bill may have additional formatting to alter its appearance.