Learn More

  • Change (or add missing) Diagnoses, Hospital, or Other Claim Information

    If you need to update the diagnosis, hospital, or other visit information for a visit, follow the procedure below. Remember that you will also need to rebatch (or reprint) the insurance claim when you are finished.
  • Change the Responsible Party for Charges

    If you post a visit before your practice has entered the new insurance card information on an account, you will need to use oops to update the responsible party for the charges and then rebatch a claim.
  • Assign a Billing Provider in oops

    You may need to assign a billing provider to a charge or a visit after it has been posted. You can change the billing provider for a previously-posted charge on the Visit Status screen in the Correct Mistakes (oops) program.
  • Review a Printed Bill in oops

    You can view a digital copy of a personal bill in the Correct Mistakes (oops) program.