Help Families Opt In to Email and SMS Communication

PCC software has built in tools for contacting patients and families automatically, by form letter, phone, e-mail, or text message.

This article provides best practices and other recommendations to help you engage with your patients and improve care through communication. PCC recommends that pediatric practices follow communication best practices and abide by guidelines, even when not strictly required by law. Additionally, PCC recommends you include an explicit “consent to contact” in your practice policies.

The best and easiest way to recall patients who are overdue for their well or chronic condition visit in PCC EHR is to run the Preventive Care Recall report or the Chronic Condition Recall report.

Read this article to learn how to send Broadcast Messages to patients and families.

Contents1 Why Should My Practice Increase Patient Recall Efforts Now?2 Inform Patients of Your Practice’s New Safety Measures3 Adjust Visit Workflow4 Clean Up Your Practice’s Patient List Before You Do a Large Recall5 Perform Recalls For Specific Patients and Needs6 How to Code and Bill For These Visits7 Create a Library of Resources and Links […]