Check Out a Patient

Training Videos

  • Post Charges in PCC EHR

    9.5 min • 03-2020
    Watch this video to learn how to review encounter information and post charges for an appointment in PCC EHR.
  • Post Personal Payments and Write Off Charges

    8 minutes • 08-2022
    Watch this video to learn how to post any personal payment in PCC EHR. Along the way, learn about Account Notes and bad debt write-offs.
  • Print a Receipt

    3 min • 08-2022
    You can print a receipt whenever you post a payment. You can also print a receipt for any payment(s) in an account’s history.

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  • Post Personal Payments and Write Off Charges

    Learn how to post personal payments in PCC. When a family pays their bill, you can enter their payment, link it to charges, and optionally enter account notes.
  • Post Charges

    As you post charges, you can review and update patient information (like insurance eligibility), double-check the linking and codes that the clinician selected, and post any payments received.
  • Review Payment History and Edit Payments

    You can review payment history by encounter, or see all payment history for an account. You can also edit payments that were posted incorrectly and adjust how payments are applied to charges. Read below to learn how.

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  • Reconcile Personal Payments and Prove Out at the End of the Day

    You can quickly and easily reconcile personal payments that your practice has posted in PCC EHR. Run the Payment Reconciliation report in order to prove out, checking against your cash drawer and records at the end of the day or the end of your shift.
  • Print a Receipt

    You can print a receipt whenever you post a payment. You can also print a receipt for any payment(s) in an account's history.