The Front Desk and PCC
Schedule patients, check them in, check them out. Don't forget to collect the copay and confirm insurance information! This section contains procedures and guides for the front desk of a pediatric practice using PCC.
Most pediatric practices do a lot of cross-training. Sometimes the front desk posts charges for a visit, and sometimes only the billing office handles that.
Read the articles and watch the videos in this section to learn about front desk workflows with PCC.
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Generate Form Letters in PCC EHR
Your practice can generate visit forms, excuse letters, lab requisitions, and other form letters in PCC EHR. Whether you print forms on paper, or create electronic copies in the patient's chart and send them via the patient portal, PCC EHR can create the form you need.
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Schedule, Chart, and Bill a Telemedicine Visit in PCC EHR
Learn how to schedule, chart and bill a telemedicine visit with PCC. -
Send a Text Message Directly to a Patient or Family
Is a family waiting in the car before their appointment? Do you need to send a family a URL link for a telemedicine connection? You can now send a text message directly to a patient’s cell phone number. To watch a video about how to use this feature, click here. Send a Single Text Message […] -
Post an Administrative Fee Without an Appointment in PCC EHR
Learn how to post a forms fee or any other administrative charge that could occur outside the context of an appointment.