Schedule, Chart, and Bill a Telemedicine Encounter
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Schedule, Chart, and Bill a Telemedicine Encounter (8 min • 04-2020)
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Schedule a telemedicine appointment with optional video connection information and then chart and bill the visit using PCC EHR. Patients and families will see telemedicine information in the portal, and billers will have everything they need to post charges and queue up a claim.
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- Here are some related articles in Billing and Practice Management > Get Started in Billing and Practice Management > Billing and Practice Management > Select Codes and Make an Encounter Ready For Billing > Clinical Tasks > Select Codes and Make an Encounter Ready for Billing:
Configure PCC EHR for Telemedicine Encounters
Contents1 Create Telemedicine Visit Reasons for Scheduling2 Select Your Telemedicine Vendor3 Configure Telemedicine Links for Your Providers and Patients4 Add New Visit Statuses to Help Manage Telemedicine Visits5 Create a Telemedicine Visit Protocol6 Add Telemedicine Procedure Codes and Prices to Your PCC System6.1 Create a Telemedicine Procedure Group6.2 Add Telemedicine Procedures, Codes, and Prices7 Update […]Schedule, Chart, and Bill a Telemedicine Visit
Learn how to schedule, chart and bill a telemedicine visit with PCC.- This demo walks you through the charting experience in PCC EHR, focusing on many of our pediatric-specific features and workflows.
Prepare an Encounter for Billing
Learn how to review and link diagnoses and procedures and make a visit ready for billing in PCC EHR.Prepare an Encounter For Billing
Follow the procedure below to send procedures and diagnoses from PCC EHR to the Partner Checkout (checkout
) program.Review What Was Billed for an Encounter
After you post charges for a visit, you can return to the patient chart and review and update the encounter.- You can access PCC EHR's online Help system directly, while logged in.
- Follow this procedure to log in to the PCC EHR.
- The sections below describe the many tools for finding and opening a chart, once you have logged in to PCC EHR.
- How to login, review your schedule, and navigate PCC EHR.
Review a Patient Chart in PCC EHR
Open a chart in PCC EHR and take a tour! This video provides an overview of the Medical Summary, Demographics and History sections of the chart in PCC EHR, while introducing how components and navigation work.Use Visit Status Counters to Know Where You’re Needed
Watch this video to learn seven great tips and tricks for improving your practice's visit workflow with PCC EHR's visit status counters.Bill for Phone Encounters and Portal Messages
Your practice can bill for phone calls and portal messages. Read this article to learn how to chart and bill for a phone encounter (or portal message thread). You'll also find configuration instructions and tips for turning phone calls and portal messages into billable telemedicine encounters.15 Tips to Optimize Your PCC EHR Experience
A collection of easy yet powerful tips to help you streamline your workflow with PCC EHR.- Your practice can generate visit forms, excuse letters, lab requisitions, and other form letters in PCC EHR. Whether you print forms on paper, or create electronic copies in the patient's chart and send them via the patient portal, PCC EHR can create the form you need.
Use PCC Tools to Improve Care for Chronic Disease, Permanent Abnormalities, and Other Special Needs
PCC EHR includes several different tools and features that can help you manage the care you provide for your patients with chronic disease, disabilities, or other special needs.- Use this new user training outline to learn how to complete billing tasks in PCC.
- As you post charges, you can review and update patient information (like insurance eligibility), double-check the linking and codes that the clinician selected, and post any payments received.
New User Training for Clinicians
Use this new user training outline to learn how to complete clinical tasks in PCC.New User Training for Front Desk Staff
Use this new user training outline to learn how to complete front desk tasks in PCC.- Watch this video to learn how to review encounter information and post charges for an appointment in PCC EHR.
Bill for Phone Encounters and Portal Messages
After you complete a phone note or portal message thread in PCC EHR, you can bill for the encounter right in PCC EHR.Analyze and Respond to COVID-19’s Impact in Your Dashboard
Use the COVID-19 section of your Practice Vitals Dashboard to track and analyze the impact on your practice. Along with details on your practice's charges, payments, and visit volume, you'll find recommendations and links to more resources.Send Chat Messages to Colleagues
PCC EHR includes a chat/instant messaging tool that lets you chat and send messages to other PCC EHR users.Work with a Patient’s Billing History in the Chart
You can review all of a patient's billable encounters in the Billing History section of a patient's chart.- This is a placeholder for the article excerpt, a one or two sentence summary.