Learn about PCC Futures

Learn what PCC is working on for the future. This is a glimpse into your future development with PCC EHR and our other products, it may change! All updates are included in your PCC Customer Care Plan.

Learn about PCC Futures

Learn what PCC is working on for the future. This is a glimpse into your future development with PCC EHR and our other products, it may change! All updates are included in your PCC Customer Care Plan.

Learn about PCC Futures

Learn what PCC is working on for the future. This is a glimpse into your future development with PCC EHR and our other products, it may change! All updates are included in your PCC Customer Care Plan.

Care For Patients

PCC creates pediatric-friendly software and tools that provide for meaningful interactions between providers, staff, and their patients and families. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Hide inactive patients in search results	Optionally hide all inactive patients in patient search results	11301	10.4
Search for patients by Care Center	Narrow your search results and find the patient you’re looking for by limiting search to a single care center	48938	10.4
Customize the Search Rules for each Portal Scheduling Category	Configure the Portal Scheduling Search Rules to match your practice’s scheduling needs	48958	10.4
Enable Portal Scheduling by Care Center	Select which Care Centers should be available for scheduling via Patient Portal.	48597	10.4
Easier access to Snap Text while charting	Quickly review and find the Snap Text you need while charting.	48623	10.4
Improve workflow of signing policy documents through the Patient Portal	Manage your policy documents and make them easily accessible to your patients and families within Patient Portal	40356	Future

Ensure Success

This category includes efforts to improve the supportability of PCC’s products and services and reporting tools to empower pediatric practices. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Improved PCMH Standardized Measure Reporting	PCMH Dashboard page will reflect new standardized measures and annual reporting options.	38591	Future
Report on VFC Immunization Usage	Review and export reports on VFC immunization usage to meet state requirements.	8988	Future
Report on Visit Revenue by Provider in the Report Library	Review total visits and revenue by provider and month in the Report Library.	41942	Future

Get Clients Paid

This category includes features and updates to support pediatric practices getting paid for providing care. Here’s what we are working on:

Feature	Description	Reference Number	Projected Release
Work with an Account’s History in PCC EHR	Review a single family account’s complete billing history, research billing problems, and print histories for families.	43082	10.4
Work on Personal Balances in PCC EHR	Review a worklist of all family accounts with outstanding personal balances and take action.	37991	10.4
Work on Rejected Claim	Review and respond to incoming claim rejections from clearinghouses and payors.	53463	10.4
Work on Unpaid Claims	Review all of your practice’s outstanding insurance A/R and take action.	46715	10.4
Work on Unusual Claim Responses	After automatically posting an ERA, work on a list of claims that could not be posted or that meet other criteria.	40595	10.4
Configure Provider Billing Credentials in PCC EHR	Update claim and billing details for providers in a new Providers table in PCC EHR.	36621	10.4
Configure Your Practice’s Patient and Account Status Flags	Use PCC EHR to set up and configure the status flags you assign to patients and accounts.	28686,36578	10.4
Edit Encounter While Reviewing a Stuck Claim	As you review a claim that can’t be submitted for some reason, jump to Edit Charges with a single click to update encounter billing details and queue up a fresh claim.	47826	10.4

Clinical Data Exchange

From eRx to labs to immunization registries, PCC implements and maintains clinical connections on your behalf. These improvements happen constantly, usually behind the scenes. Here’s what we are working on next:

Feature	Description	Reference Number	Projected Release
Find Pending Prescriptions Faster in pocketPCC	Filter the Rx Queue in pocketPCC by location and provider to focus on the pending prescription tasks that are most relevant to you.	47874	Future
More Options for Resending Prescriptions	Resend prescriptions from more spots in PCC eRx; train clinical staff to re-queue corrected prescriptions for a prescriber to send later; and resend or reroute any prescription in a three-month supply when the patient is ready to fill it.	31291, 30465, 31290	Future
Simpler Identity Proofing for EPCS	A new Exostar identity proofing method lets new providers register to prescribe controlled substances by submitting a picture of their photo ID instead of answering questions based on their credit histories.	52432	Future
Order Labs Electronically in PCC EHR	Submit electronic lab orders directly from PCC EHR.	12329	Future
Electronically Submit Prior Authorization Requests for Medications	Initiate, fill out, and submit prior authorization forms electronically when a patient’s insurance company requires it for a medication or other prescribed item.	12272	Future

Deployed in the Past 12 Months

In the past year, PCC has delivered the enhancements and improvements listed below. For complete details, including documentation and videos showing how to implement these features at your practice, visit the Updates page or search learn.pcc.com.

Care For Patients

Feature	Description	Reference Number	Software Release Version
Increased visibility of draft portal messages in PCC EHR	Unsent, draft, portal messages will be more easily found within PCC EHR.	9491	9.9
Pre-Check-In	Patient Portal users will be able complete a pre-check-in process prior to their visit, speeding up the check-in process in the office.	20095	9.9
Display the status of Pre-Check-In on the Schedule screen	Icons will indicate the status of Pre-Check-In on PCC EHR’s schedule queue.	30006	9.9
Update Room from Chart	Providers will be able to assign or change a room from within a patient’s encounter.	11322	9.9
Use Status Flags to Prevent Scheduling Patients	Manage your patient and account flags to select which flags will prevent a patient from being scheduled through Appointment Book	11339	10.0
Control what appears in the”From” field on portal messages	Change the name that appears in the from field for patient portal messages	11324	10.0
When a user is in a messaging task, mark it as “in use” to other users	Avoid duplicating work when messaging patients and families. Messages currently open by other EHR users will be marked as “in use”.	11299	10.0
Improved Patient Portal date selection during identity verification	When logging in to Patient Portal for the first time, entering a patient’s date of birth is easier using a new date selection tool	11609	10.0
Merge Duplicate Patients in PCC EHR	Combine a pair duplicate patient records into a single patient record within PCC EHR.	37995	10.1
Merge Duplicate Accounts in PCC EHR	Combine duplicate accounts into a single account in PCC EHR, and maintain patients, billing history and account notes.	38000	10.1
View a Patient Portal message Thread When Replying	While composing a reply to a patient portal message, previous messages in the conversation will be visible.	34594	10.1
Find a Specific Message Thread Easily in Patient Portal	Patient Portal’s Messaging component will list the patient’s name, if more than one patient is assigned to the account, an All Messages page displays a searchable list of all previous messages.	37995	10.1
Self-Scheduling Through Patient Portal	Allow patient portal users to schedule visits through the Patient Portal without the need to call your practice	43099	10.2
Lab Flow Sheet Improvements	Improved display of lab orders and tests so that a provider can more easily find and review the results they need in a useful order or grouping	11317	10.2
Display document images for all documents in pocketPCC	View documents directly within pocketPCC, without the need to download them.	15750	10.2
Blood Pressure percentiles to align with current AAP standards	Updating PCC EHR’s calculation of patients blood pressure percentiles using the AAP’s updated normative tables from 2017	27401	10.2

Ensure Success

Feature	Description	Reference Number	Software Release Version
Create a Practice-Wide Footer for Patient Forms	Complete your practice letterhead with a footer that can be included on patient forms in the Forms Configuration tool. Use variables, images, and whatever else is needed to communicate with your patients in a brand-friendly way.	12977	9.9
More Name Formatting Options on Patient Forms	Build forms in the Forms Configuration tool that can automatically print a patient’s first and last names without including a middle name.	28012	9.9
Set Your Own Margins on Patient Forms	Set your own margins for your practice letterhead and body elements on patient forms. Control the letterhead margins separately from the rest and see your forms shine.	28958	10.0
Report on Provider Productivity in the Report Library	Run reports on charges and payments broken out by provider within the Report Library.	38535	10.1
Reconcile or Prove Out Insurance Payments in the Report Library	Review insurance checks by detail and total within the Report Library.	38484	10.1
Report on Payments and Adjustments by Payment Type in the Report Library	Review total payments and adjustments by payment type in the Report Library.	41716	10.2
Report on Payer Contract Payments, or “Allowables,” in the Report Library	Review overpayments and underpayments by payer group and by check in the Report Library.	41717	10.2

Get Clients Paid

Feature	Description	Reference Number	Software Release Version
Revalidate Claims that Could Not Be Submitted	After you fix issues with claims that can’t go out, you can quickly revalidate them to see if you’ve addressed the problems and the claims are now clean.	15565	9.9
Use the Claims Tool Concurrently With Other Users	More than one user can now open up the Claims tool to review claims that need corrections, fix and revalidate claim problems, and view the log of claim submissions.	27007	9.9
View ERAs in PCC EHR	View all electronic remittance advice that your PCC system has received from payors.	28932, 28983	9.9
Post Insurance Overpayments, Interest Payments, and Capitation Payments in PCC EHR	When you use holding accounts to track overpayments, insurance interest, and capitation payments, you can enter them quickly and easily in PCC EHR.	31550	9.9
Search By Patients in the Payments Tool	When you open the Payments tool in PCC EHR, you can search by either parent accounts or patients. When you search by account, you can also see the full name of dependents on the account.	26000, 31552	9.9
Work on Claims that Can Not Be Submitted	As you work on the list of claims that need corrections, you can review more details and jump to different tools to correct issues.	19767	10.0
Check Eligibility Without an Appointment	Before you schedule an appointment, you can check the insurance eligibility for a patient using today’s date.	29141	10.0
Print Outstanding Personal Balances During Checkin in PCC EHR	Provide a quick summary of all outstanding personal balances to families.	31632	10.0
Automatically Post Insurance Payments and Adjustments in PCC EHR	Quickly process incoming ERAs in a new tool that allows you to post more responses without manual intervention.	7545	10.0
Configure Your Practice’s Claim Delay	Control how many days all of your practice’s claims will pause before they can be submitted.	10036	10.0
Instantly Review a Patient’s Active Policies	While working in a patient’s chart, see a list of their active insurance policies with a single click.	28308	10.1
Enter a Custom Transaction Date When Autoposting ERAs	When you autopost ERAs in PCC EHR, you can optionally enter your practice’s transaction date, overriding the payor’s remittance date.	39497	10.1
Automatically Change Expected Copay to $0 When a Patient Has Medicaid	When you autopost ERAs in PCC EHR, and a patient has an active medicaid policy for the date of service, the expected copay will be reduced to $0.	10310	10.1
Review Posted ERAs for Special Cases	While reviewing a posted ERA, you can drill down to those special circumstances that may require your review and attention.	35228	10.1
See More Detailed Claim History in PCC EHR	Use the Billing History in the patient’s chart to see when claims for an encounter were held, delayed, processed, received by the payer, and more.	26636	10.1
Read Claim Responses in PCC EHR	While viewing the claim history for an encounter in a patient’s chart, click to open the full response from the payor.	11775	10.1
Generate Personal Bills in PCC EHR	Generate statements for families in PCC EHR and send them electronically to your printing service or print them.	37624	10.1
Edit Configuration Tables in PCC EHR	Edit the underlying configuration tables used by your PCC system in an improved interface with new export and history features.	36510, 42738, 41449	10.2
Edit Insurance Plans in PCC EHR	Update your practice’s list of insurance plans quickly and easily in PCC EHR.	36550	10.2
Edit Your Practice’s Procedures and Prices in PCC EHR	Update your practice’s list of procedures along with their codes, prices, and other details, in PCC EHR.	36552	10.2
Edit Encounter Charges in PCC EHR	For any encounter, edit the provider, location, diagnoses, procedures, diagnosis linking, responsible party, and other claim information. Then optionally generate a new claim.	12089	10.2
Record Encounter Billing Notes in PCC EHR	As you bill for an encounter and work on problem claims, keep encounter-specific notes in the billing history.	12089	10.2
Generate a Single Personal Statement in PCC EHR	While working on an account in PCC EHR, generate a single up-to-date bill for them at any time.	38499	10.2
Record the Payor Claim Control Number As You Post Insurance Payments	When autoposting or posting manually, PCC EHR can store the Payor Claim Control Number from ERAs and EOBs, making it easier to resubmit claims.	13501, 46822	10.2
Write Off Account Credits in PCC EHR	Use a quick and easy interface to either refund or write off an account credit.	42750	10.2

Systems

Feature	Description	Reference Number	Software Release Version
Routine Infrastructure Updates for a More Secure System	Routine, under-the-hood infrastructure updates improve the security and stability of your PCC system while paving the way for future functionality.	13446, 16525, 16526, 16527	9.6
Upgrade from Windows 8 and 32-Bit to a Newer Operating System	Microsoft has ended support for Windows 8 and 32-bit operating systems. For security reasons, PCC EHR will stop running on these operating systems.	16281, 16373, 21494	9.6
Automatic CDC Vaccine Code and VIS Updates	Your practice’s PCC server will automatically update important vaccine information from the CDC.	13780	9.7
See When Your Next PCC Update Is	In the week leading up to your next PCC update, see a reminder about it every time you log in. Click the “Details” link to learn what is included in the update and how to prepare.	30838	10.0

Clinical Data Exchange

Feature	Description	Reference Number	Software Release Version
Bidirectional Exchange with Immunization Registries in Arkansas, Idaho, Kentucky, Mississippi, and Nebraska	Pull immunization records on-demand from immunization registries in Arkansas (AR WebIZ), Idaho (IRIS), Kentucky (KYIS), Mississippi (MIIX), and Nebraska (NESIIS) and import relevant updates into your patient’s history. Bidirectional exchange also includes automatic nightly submission of your immunization data to the registry.	31305, 22930, 27783, 15340, 27693	9.9
Migration to Pennsylvania Emergency Incident Reporting System (PIERS)	At the request of the jurisdiction in question, PCC migrated Pennsylvania practices’ immunization registry connections from the Pennsylvania Statewide Immunization Information System (PA-SIIS) to the Pennsylvania Emergency Incident Reporting System (PEIRS) in January 2024.	30338	9.9
Export a Patient’s Whole Chart	Export a password-protected version of your patient’s whole chart in just a few clicks, with the option to include information marked as confidential.	30259	10.0
PCC EHR Becomes Certified EHR Technology (CEHRT)	PCC EHR supports your participation in incentive programs that require the use of a certified EHR.	N/A	10.0
Import More Document Types from Hospitals and Other Health Care Providers	You can already retrieve Continuity of Care Documents (CCDs) from hospitals and other health care providers and import them into your patients’ charts in PCC EHR. In PCC 10.0, you can additionally import PDFs, image files, and text documents.	15295, 36867	10.0
See Vitals in Chronological Order on Summary of Care Reports	When you generate a Summary of Care report for a patient in PCC EHR, their vitals measurements will display chronologically by encounter date.	22597	10.0
Bidirectional Exchange with Immunization Registries in New Hampshire and New Mexico	Pull immunization records on-demand from NHIIS, New Hampshire’s immunization registry, and NMSIIS, New Mexico’s immunization registry, and import relevant updates into your patient’s history. Bidirectional exchange also includes automatic nightly submission of your immunization data to the registry.	9397	10.0
Print Lab Specimen Labels from PCC EHR	When you order labs in PCC EHR, print specimen labels with the patient’s name, date of birth, sex, and specimen collection date, time, and source in a format that is compatible with your DYMO label printer.	34520	10.1
Record a Specimen Source for Lab Orders	When you order a lab in PCC EHR, record a specimen source as part of the order. When you print a specimen label, the source appears with the collection date and time.	34520	10.1
See Refused and Contraindicated Immunizations when Importing from the Registry	When you retrieve patient immunizations from your registry, you can clearly identify which ones were Refused or Contraindicated and decide whether or not to import them into the patient’s chart.	39053	10.1
Filter Pharmacy Communications by Location	Use the Location filter the Rx Queue to see just the renewal requests, change requests, and prescription errors that are relevant to the location(s) where you work. With less clutter, it’s easier to tell when you need to take action.	40076	10.1
Register for EPCS in Fewer Steps	When you register for electronic prescribing for controlled substances (EPCS), your credentials become active as soon as you complete identity proofing and register your tokens.	37924	10.1
Small But Mighty eRx Improvements and Bug Fixes	PCC 10.1 delivers another batch of small but mighty improvements and bug fixes. We’re tuning up dose limit warnings for patients who meet adult dosing criteria, fixing issues with stubborn fields on Augmentin prescriptions, preventing asynchronous errors when renewing prescriptions, and more.	39164, 38005, 34167, 38544, 38750	10.1
C-CDA Improvements	PCC 10.1 reduces C-CDA communication errors with vendors by improving how email addresses are extracted from your PCC system. Additionally, PCC EHR will provide test result interpretation codes and reference ranges with C-CDA Summary of Care records whenever possible.	38465, 38466	10.1
Prescribe from Your Smartphone	Prescribe from anywhere! Log into pocketPCC on your mobile device and click over to PCC eRx to review patient medications and prescribe just the way you’re used to doing on your laptop or desktop computer.	41480	10.2
Optionally Include Phone Notes with Patient Chart Exports	Choose whether to include phone notes and all associated clinical data when you export a patient’s chart. Chart exports exclude phone notes by default.	38762	10.2
Better Handling of Clinical Data Associated with Portal Messages During Chart Exports	Patient chart exports only include documents, diagnoses, orders, prescriptions, vitals, and other clinical data associated with portal messages when portal messages themselves are selected for export.	40400	10.2
See Refused and Contraindicated Labs in Chart Export Results	The chart export file “results.csv” will include refused and contraindicated labs, bringing it in line with other chart export files such as “chart.pdf”, “chart.html”, and “ccda.xml”.	41813	10.2
Cancel Stalled Chart Exports and Resume Work in PCC EHR	When a chart export is taking too long, you can cancel it and resume work in PCC EHR.	41777	10.2
Spend Less Time Exporting Charts	Changes under the hood improve the speed of chart exports so you can move on to other tasks sooner.	46681	10.2
Retrieve and Save TIFF Files from Other Health Care Organizations	When partner healthcare organizations in the Carequality network provide images in the TIFF file format in response to your practice’s Clinical Document Exchange queries, you can retrieve and save them to your patients’ charts in PCC EHR.	38271	10.2
Support for Quest Business Units	In preparation for the ability to order labs electronically from PCC EHR, PCC introduces background configuration and infrastructure to support Quest Business Units. Quest Business Units are regional subsidiaries of Quest Laboratories that each have their own test code compendia, which are essential for accurate test and result routing. Every practice that contracts with Quest Laboratories belongs to a Business Unit.	22597	10.2
Bidirectional Immunization Registry Connections in Texas (ImmTrac2), Hawaii (HIR), and Massachusetts (MIIS)	Practices in Texas, Hawaii, and Massachusetts can pull immunization registry records on demand in PCC EHR in addition to being configured for automatic nightly submission to the registry of immunizations administered in-office.	4691, 24188, 8889	10.2