Review Unpaid Encounters snippet

The Unpaid Encounters overview shows you total insurance balances, for each payor, aged from the date of service.

Double-click on a single insurance group or click “Work With All” to see unpaid encounters with charges pending insurance.

Jump to an Aging Category: You can optionally double-click on a specific aging category for a specific insurance group.

On the Unpaid Encounters worklist, you can see the date of service, the number of days since the date of service, the patient, the specific insurance plan, the provider of service, the place of service, and the amount due.

You can filter the list to isolate the specific unpaid claims that you need to work on. For example, you can select an aging category, a place of service, and/or a provider of service.

You can click on the header of any column to sort the encounters and use the Search field to filter the list down to a search term. By using these tools you can find specific groups of encounters or work down the list in a particular order.

By monitoring your practice’s insurance A/R on the Unpaid Encounters worklist, you can stay on top of your receivables and ensure that no claims slip through the cracks.