Learn about PCC Futures

Learn what PCC is working on for the future. This is a glimpse into your future development with PCC EHR and our other products, it may change!

Care For Patients

PCC creates pediatric-friendly software and tools that provide for meaningful interactions between providers, staff, and their patients and families. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Allow Families to Sign Forms in the Patient Portal	When a family opens your practice’s policy document in the patient portal, they’ll be able to agree/disagree with a single tap.	45673	9.4
Clearer Navigation and Encounter Histories in pocketPCC	When you move from screen to screen in pocketPCC, new headers and titles will help you find your place quickly. Patient visit histories will indicate when an encounter was missed or cancelled.	3899, 3273, 3274	9.4
Patients Can Check In Using the Patient Portal	When patients show up for an in-person or telemedicine visit, they will be able to use the patient portal to tell the office they’re ready and perform other check in steps.	19989	Future

Ensure Success

This category includes efforts to improve the supportability of PCC’s products and services and reporting tools to empower pediatric practices. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Create a Practice Header	Create a header element for your practice that can be applied to any standard form. Include your logo, practice name and address, contact information, and any other relevant information that you want to have appear at the top of the first page of patient forms. When you edit the header element, it updates across all forms that include it.	2694	9.5
Include Images on Standard Forms	Add images to any standard form that you create in the Forms Configuration tool. Images can be swapped, cropped, resized, and formatted to blend harmoniously with text.	2694	9.5
Manage Your Own Signature Repository	In a new forms solution in PCC EHR, you can create and maintain a repository of signatures for patient forms.	N/A	Future
Report on Charges in Detail in the PCC EHR Report Library	An essential billing report from the Practice Management suite becomes available in the Report Library. Report on details like the diagnosis code, payment history, and patient details associated with each charge your practice posts, all in PCC EHR’s colorful and friendly user interface.	7674	Future

Get Clients Paid

This category includes features and updates to support pediatric practices getting paid for providing care. Here’s what we are working on:

Feature	Description	Reference Number	Projected Release
Manually Link Personal Payments to Specific Charges in PCC EHR	As you post payments in PCC EHR, specify precisely which charges are being paid (or written off).	46384	9.4
Review and Edit Payment History for an Account	See all payments for an account and edit personal payment details in PCC EHR.	48253, 47652	9.4
Review All Payments and Adjustments for a Patient Encounter	Use the Billing History in the patient’s chart to review all payment and adjustment information for an encounter.	3087	9.4
Print Receipts for Past Payments	Select payments from any encounter in an account’s payment history and print a receipt.	47653	9.4
Hold Claims and Manage Holds	Easily create and manage claim holds for a given provider, for certain payers and dates of service.	3203	9.4
Refund a Credit Balance in PCC EHR	Refund a personal payment or credit balance in PCC EHR.	2063	9.5
Post a Returned Check or Other Reversal	When a check bounces, quickly mark the check as returned and optionally post a fee in PCC EHR.	2062	9.5
Review Account Notes in the Patient’s Chart	Review and update account notes in different areas in PCC EHR.	2062	9.5
Submit Claims in PCC EHR	Submit your practice’s electronic claims with an easy-to-use interface in PCC EHR.	7629	9.5
Review a Log of Claim Submissions in PCC EHR	After you process and submit claims, you can review a log of your actions, including what claims went out and how many were held, delayed, or had errors.	7965	9.5
Post Insurance Payments and Adjustments in PCC EHR	When an incoming EOB requires manual attention, use PCC EHR to post payments and adjustments.	6807	9.7
Change the Copay Due for a Charge	As you enter payments and adjustments from an EOB, you can quickly change the copay amount due for a charge.	6807	9.7
Review and Edit Insurance Payment History in PCC EHR	Review and edit insurance payments and adjustments for an account in PCC EHR.	11673	9.7
View Unsubmittable Claims in PCC EHR	After you process and submit claims, you can review all claims that could not be submitted and need corrections.	8007	9.7

Clinical Data Exchange

From eRx to labs to immunization registries, PCC implements and maintains clinical connections on your behalf. These improvements happen constantly, usually behind the scenes. Here’s what we are working on next:

Feature	Description	Reference Number	Projected Release
On-Demand Records from New York City’s Immunization Registry	Pull immunization records from New York City’s CIR immunization registry at the click of a button. Then, review and import any that are missing from the patient’s Immunization History in PCC EHR.	10529	9.5
On-Demand Records from Michigan’s Immunization Registry	Pull immunization records from Michigan’s MCIR immunization registry at the click of a button. Then, review and import any that are missing from the patient’s Immunization History in PCC EHR.	15842	Future
On-Demand Records from Alaska’s Immunization Registry	Pull immunization records from Alaska’s VacTrAK immunization registry at the click of a button. Then, review and import any that are missing from the patient’s Immunization History in PCC EHR.	6215	Future

Deployed in the Past 12 Months

In the past year, PCC has delivered the enhancements and improvements listed below. For complete details, including documentation and videos showing how to implement these features at your practice, visit the Updates page or search learn.pcc.com.

Care For Patients

Feature	Description	Reference Number	Projected Release
Review CHADIS Questionnaire Results in PCC EHR	When a family completes a CHADIS questionnaire online, the results will automatically appear in the chart note in PCC EHR.	41205	8.16
View Appointment Notes on the PCC EHR Schedule	You can now easily review appointment notes right on PCC EHR’s Schedule screen.	9698	8.16
Request Attachments in Portal Message Templates	Template portal messages can now include multiple fields to request attached documents.	45674	8.16
Tell Portal Users When a New Document is Available	When you make handouts, forms, or test results available in the patient portal, PCC will automatically notify portal users.	25578	9.1
Use Gestational Age to Assign CHADIS Questionnaires	When you schedule and automatically trigger CHADIS screenings, Gestational Age can now be used as a criterion for appropriate questionnaires.	47095	9.1
Access the Updated AAP Educational Materials Site	PCC EHR’s built-in Educational Materials tool provides direct access to the AAP’s newly updated library of materials you can use in your practice.	49482	9.2
Plan Your Day with Total Appointments in pocketPCC	As soon as you log into pocketPCC, you’ll see the total number of appointments you have scheduled for today.	3273	9.2
Families Can Print Their Own COVID-19 Lab Test Results	Patients and families can now use the portal to download or print lab order results. This gives families quick access to COVID-19 test results. PCC delivered this feature as an instant patch in November 2021.	3394	9.2

Ensure Success

Create and Edit Patient Forms in PCC EHR	With PCC 9.1, you can pilot test PCC’s new tools for creating and editing patient forms in PCC EHR.	40259	9.1
Improve CHADIS Usage By Reporting on Portal User Relationships	Use a new report to find portal users for patients with upcoming appointments so you can update their relationship to the patient and ensure mom and dad get the right CHADIS questionnaires.	45216	9.1
Customize Lab Test Reports to Meet Export Needs	Use the PCC EHR Report Library to create new custom lab test reports for state submission and more.	38488	9.1
Prepare for Upcoming Appointments with 14-Day Filter	Need to prepare for next week’s encounters? PCC 9.1 provides a new filter option to limit report results by the last (or next) 14 days.	48166	9.1
Sort Reports By Age at Last Visit	PCC 9.1 adds an optional “age at last visit” column to many reports, and improves how the age column sorts.	44965, 45768	9.1
Improved Vaccine Tracking Dashboards	Review vaccine administration percentages per-vaccine, per-age range, per-provider in the Practice Vitals Dashboard.	2885	9.2
Customize How Patient Names Appear on Reports	When you create a report in the PCC EHR Report Library, you can decide whether you want patient names to appear in a single column or several. All reports will offer the possibility to include a single patient name column and separate columns for patient first name, last name, middle name, nickname, and suffix.	4126	9.4
Make Your Own Forms in PCC EHR	A versatile new Forms Configuration tool in PCC EHR empowers you to create your own auto-filling forms, policies, handouts, and letters. Forms built in the new form editor are referred to as “standard forms.”	40259, 2694, 2693, 2642	9.4
Preview Forms as You Edit Them	Preview your auto-filling forms, policies, handouts, and letters as you build and edit them to test how they will look and behave when generated for real patients.	2643, 2693	9.4
Generate Your New Forms for Real Patients	Anyone at your practice can generate your new auto-filling forms, letters, policies, and handouts for patients once you make them active. Need to update a form? You can independently rename, deactivate, reactivate, and change the order in which forms are listed in the Forms component. On standard forms built in the new form editor, you can also edit the form contents, including the text, format, auto-filling fields, and free text response fields.	2642	9.4
Form Signatures Simplified	When someone at your practice generates a form that includes a signature field, they can choose who signs it on the fly or leave the space blank.	2695	9.4
View Forms as You Fill Them Out	When you generate a standard form in the new forms solution in PCC EHR, a preview of the form updates in real time as you fill it out to show you exactly what it will look like when you share it with your patient.	2693	9.4
Free Text Response Boxes Expand as You Type	A new forms solution in PCC EHR eliminates scrolling and rework when you have to respond to built-in prompts when generating a form. When you switch to the new solution, the boxes where you type in your responses to prompts on the form expand as you fill them out.	2747	9.4
Choose Which Encounter to Use When Filling Out PDF Forms	In a new forms solution in PCC EHR, you can select which visit, portal message, or phone note to reference when generating a PDF form with encounter-specific auto-filling fields. The visit, phone note, or portal message you select will determine how certain fields like the date, vitals, and provider name auto-fill.	2747	9.4

Get Clients Paid

Post Payments in PCC EHR	Use a new tool in PCC EHR to quickly post a stack of personal payments and optionally generate receipts.	46318, 46319	9.1
Write Off Personal Balances in PCC EHR	When you no longer expect to collect a balance, use the improved Payments tool in PCC EHR to post a write-off adjustment.	46840	9.1
Enter and Review Account Notes in PCC EHR	Keep a record of account interactions in PCC EHR.	47140	9.1
Understand and Respond to Eligibility Errors	When eligibility requests fail, PCC EHR will explain precisely why and give you action steps for fixing the problem.	3059, 46751, 46752	9.1
Reduce Claim Errors Related to Service Facility	Define relationships between locations to more fully control when a service facility’s NPI and address are included on claims.	30069	9.1
Reduce Claim Errors Related to Subscriber Relationship	Claims will use the relationship to subscriber entered for the patient’s specific policy first, and then use the relationship entered in the patient’s record if needed.	5573	9.1
Experience Fewer Eligibility “False Positives”	PCC’s automated eligibility will more accurately indicate whether a patient’s policy is active or inactive.	41616	9.1
Use Apostrophes in Names on Claims	Claims will now include apostrophes in names such as O’Hara or D’Andre.	45752	9.1
See Both Codes When a Payer Downcodes	When you review an 835 ERA response in PCC, you’ll now be able to see both the adjudicated code and the submitted code.	13699	9.1
Improved Support for COVID-19 Vaccines	In November 2021, PCC proactively updated all client systems for the 5-11 COVID-19 vaccines, adding CVX and NDC codes, updating the VIS list to include the new Pfizer EUA Fact Sheets, and updating billing validation so new codes will work on your claims.	4144	9.2

Systems

PCC Infrastructure Release	PCC 9.2 is an infrastructure release that updates PCC EHR’s database, operating system, web technologies, and interface tools. The release will pave the way for future functionality and improves security and performance.	1648	9.2
Open Charts Faster	During PCC’s 9.2 infrastructure update, PCC optimized database access, improving chart open times.	3616	9.2
Print to Your Local Printer from Practice Management	When you work in the Practice Management window in PCC EHR, you can now print directly to any printer on your network without contacting PCC for configuration.	3123	9.2
Performance Improvements and Supportability Release	PCC 9.3 is a special performance-focused update, coming to practices in the first quarter of 2022.	3428	9.3
Improved Support for COVID-19 Vaccines	In March of 2022, PCC proactively updated all client systems with CVX/VIS/MVX entries for COVID-19 vaccines and new COVID-19-related ICD-10 diagnosis codes.	7554, 6222	9.3
Improved Preloads and Configuration for New PCC Clients	It’s now easier than ever to get started with PCC. PCC 9.3 includes more preloaded functionality and workflow improvements to help pediatricians get up and running faster and utilize more of what PCC offers out-of-the-box.	983, 3249, 3393, 3447, 3523, 3258	9.3
Open and Navigate Charts Even Faster	PCC EHR will load chart data as needed, reducing the amount of time it takes to open a chart. PCC EHR will automatically save more changes in the chart, reducing clicks.	3665, 3703	9.3
Faster Access to PCC Web Products	PCC 9.3 improves how pocketPCC, the patient portal, and the PCC EHR Report Library exchange information with your database. If you have a large practice, you’ll notice speed improvement when many different users access these products.	3405	9.3

Clinical Data Exchange

Squashed eRx Bugs and Compliance Update for Compounds	A nondisruptive PCC eRx patch restores your ability to prescribe EpiPen electronically on the first try, makes it possible to prescribe pseudoephedrine without error across state lines where it’s regulated differently, improves the weight-based dosing calculation for generic antibiotics such as Bactrim and certain formulations of Augmentin to result in milliliters (mL) rather than the number of milligrams (mg) per dose, and more! The patch also includes a background update to ensure that compounds prescribed from PCC eRx comply with the most recent NCPDP SCRIPT Standard.	10540, 9708, 11015, 8524, 7967, 10211, 9475, 7129, 7177, 7176, 10070, 6749	concurrent with 9.4
On-Demand Records from Oregon Immunization Registry	Pull immunization records from Oregon’s ALERT IIS immunization registry at the click of a button. Then, review and import any that are missing from the patient’s Immunization History in PCC EHR.	8197	9.4
Add Custom Descriptions to Direct Secure Messages When You Import Them	When a Direct Secure Message arrives at your practice, you can customize how it appears in the patient’s Visit History.	39018	8.16
Look Up Patient Immunization Records from Your State’s Registry	PCC continues to expand our support for bidirectional immunization registry interfaces, adding additional states. Your practice will be able to both submit and retrieve a patient’s immunization data from participating state registries right inside PCC EHR in the patient’s chart.	17003, 46559, 45850	8.16
PCC 9.0: Major eRx Updates	PCC 9.0 delivers a landmark update to PCC eRx, implementing the latest script standards and fulfilling some of your most common requests. You’ll be able to create 3 months of post-dated ADHD prescriptions with just a few clicks, renew and refill medications faster than ever, and more.	39611	9
“	Enter Longer Prescription Instructions	39788	9
“	Send Prescriptions Faster, With Fewer Pauses and Interruptions	33649	9
“	Select and Send Multiple Pending Prescriptions on the Rx Tasks Queue	29806	9
“	Add a Follow-Up Provider When You Create a Prescription	39799	9
“	Prepare Structured Compounds that Participate in Drug-Allergy Checking	39828	9
“	Delete Prescriptions with a Single Click	30554	9
“	Save a Prescription to Your Favorites with a Single Click	31426	9
“	Reassign a Renewal Request to a Different Prescriber	30389	9
“	Prevent Electronic Renewal Requests for Specific Medications	39793	9
“	Send Cancellations Electronically to the Pharmacy	29680	9
“	Easily Create 3-Month Supply Prescriptions of ADHD and Other Schedule II Medications	39781	9
Open PCC eRx Faster	During PCC’s 9.2 infrastructure update, PCC revamped how we load the eRx module in the patient’s chart. PCC patched these improvements to all clients in the fourth quarter of 2021.	3687	9.2