Learn about PCC Futures

Learn what PCC is working on for the future. This is a glimpse into your future development with PCC EHR and our other products, it may change!

Care For Patients

PCC creates pediatric-friendly software and tools that provide for meaningful interactions between providers, staff, and their patients and families. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Distinguish Between Current and Future Encounters in the Visit History	When reviewing a patient’s visit history or attaching a document to a visit, a clear distinction will be made between current and future encounters.	20164	9.7
Viewable Log for Chats	Your practice owner or managers will be able to review employee’s EHR chat messages.	9408	9.7
Collect Patient Demographics in Patient Portal	Prior to a scheduled appointment, your portal users will be able to fill out and submit patient demographic information, to speed up the check in process and streamline your visits.	13553	Future
Patients Can Check In Using the Patient Portal	When patients show up for an in-person or telemedicine visit, they will be able to use the patient portal to tell the office they’re ready and perform other check in steps.	19989	Future

Ensure Success

This category includes efforts to improve the supportability of PCC’s products and services and reporting tools to empower pediatric practices. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Manage Your Own Forms Signature Repository	In a new signature tool, view, upload, and delete provider signature images to create and maintain a repository of signatures for patient forms.	10093, 10598, 10612, 10614	9.7
Use Special Characters on Forms	Use special characters on forms to better represent patient names and accommodate words from other languages.	23867	9.7
Generate Forms with Encounter Variables	Create standard forms that can populate patient vitals and other encounter-specific information based on a visit selected by the user.	8726	9.7
Manage Signature Permissions	A new signature tool empowers you to set permissions for signature generation on forms, so you can select which users can or cannot generate a provider’s signature.	24968	9.7
Use Snap Text in Form Responses	Use Snap text in form responses to quickly and consistently fill in information.	9382, 12045	9.7

Get Clients Paid

This category includes features and updates to support pediatric practices getting paid for providing care. Here’s what we are working on:

Feature	Description	Reference Number	Projected Release
Work on Claims That Could Not Be Submitted	After you process and submit claims, you can review and work on claims that could not be submitted and need corrections.	8007, 15565, 19767, 20201, 15563	9.7
Use Improved Claim Error Descriptions	When you review claims that could not be submitted, new and clearer claim error messages in PCC EHR will help you understand and resolve problems quickly.	12970	9.7
Post Insurance Payments and Adjustments in PCC EHR	When an incoming EOB requires manual attention, use PCC EHR to post payments, adjustments and CARCs while checking the negotiated rate. Pend remaining amounts to the next responsible party.	6807, 13634-13638	9.7
Change the Copay Due for a Charge	As you enter payments and adjustments from an EOB, you can quickly change the copay amount due for a charge.	6807	9.7
Attach Insurance Card Images to Policies	Add card images to each insurance policy for quick reference.	19614	9.8
Review Insurance Payments and Adjustments Paired Together	When you review payment history in PCC EHR’s Payments tools, you’ll see insurance payments and adjustments grouped together, making it easier to understand and work on payment issues.	19700	9.8
Edit Insurance Payments in PCC EHR	As you review an account’s payment history, you can easily understand how insurance payments and adjustments are applied to charges and edit payments to make corrections right in PCC EHR.	11673	9.8
Handle Insurance Takebacks in PCC EHR	When a payer reverses a payment due to a past overpayment, or takes back a payment for other reasons, you can easily post the payment reversal in PCC EHR.	7543	9.8
Automatically Post Insurance Payments and Adjustments in PCC EHR	Quickly receive and post all incoming ERAs that do not require manual attention.	7545	Future

Systems

Here’s what PCC is working on in support of the “under-the-hood” operation of your practice’s system:

Feature	Description	Reference Number	Projected Release
Routine Infrastructure Updates for a More Secure System	Routine, under-the-hood infrastructure updates improve the security and stability of your PCC system while paving the way for future functionality.	13446, 16525, 16526, 16527	9.6
Upgrade from Windows 8 and 32-Bit to a Newer Operating System	Microsoft has ended support for Windows 8 and 32-bit operating systems. For security reasons, PCC EHR will stop running on these operating systems.	16281, 16373, 21494	9.6

Clinical Data Exchange

From eRx to labs to immunization registries, PCC implements and maintains clinical connections on your behalf. These improvements happen constantly, usually behind the scenes. Here’s what we are working on next:

Feature	Description	Reference Number	Projected Release
Unlink E-lab Results	Instead of having to call PCC Support when you accidentally link e-lab results to the wrong patient, you can unlink them yourself.	10625	9.7
Manage Patients’ Default Pharmacy More Easily	Clearly see which pharmacy is the patient’s default and set a preference for updating the default when adding a new pharmacy to the patient’s list.	13218	9.7
Keep Sibling Pharmacies In Sync	Choose how you’d like to keep pharmacy information up-to-date between siblings: automatically, not at all, or by being prompted to apply changes to siblings each time you update a patient’s pharmacies.	13247	9.7
Create Searchable Pharmacy Nicknames	Set up practice-wide, searchable nicknames for pharmacies that are otherwise tricky to find.	13224	9.7
Submit and Retrieve Immunizations from New Hampshire’s Immunization Registry	Automatically send immunization records and pull them on-demand from New Hampshire’s NHIIS immunization registry. Review retrieved records and import new historical entries into patients’ Immunization History in PCC EHR.	9397	Future
Submit and Retrieve Immunizations from Oklahoma’s Immunization Registry	Automatically send immunization records and pull them on-demand from Oklahoma’s OSIIS immunization registry. Review retrieved records and import new historical entries into patients’ Immunization History in PCC EHR.	14740	Future
Look Up Prescription Benefits in Real Time While You Prescribe	Check how much a medication will cost your patient and what better alternatives exist based on their insurance coverage.	21585	Future
Submit Prior Authorization for Medications Electronically	Initiate, fill out, and submit prior authorization forms electronically when a patient’s insurance company requires it for a medication or other prescribed item.	12272	Future
Order Labs Electronically in PCC EHR	Submit electronic lab orders directly from PCC EHR.	12329	Future

Deployed in the Past 12 Months

In the past year, PCC has delivered the enhancements and improvements listed below. For complete details, including documentation and videos showing how to implement these features at your practice, visit the Updates page or search learn.pcc.com.

Care For Patients

Feature	Description	Reference Number	Projected Release
Access the Updated AAP Educational Materials Site	PCC EHR’s built-in Educational Materials tool provides direct access to the AAP’s newly updated library of materials you can use in your practice.	49482	9.2
Plan Your Day with Total Appointments in pocketPCC	As soon as you log into pocketPCC, you’ll see the total number of appointments you have scheduled for today.	3273	9.2
Families Can Print Their Own COVID-19 Lab Test Results	Patients and families can now use the portal to download or print lab order results. This gives families quick access to COVID-19 test results. PCC delivered this feature as an instant patch in November 2021.	3394	9.2
Allow Families to Sign Forms in the Patient Portal	When a family opens your practice’s policy document in the patient portal, they’ll be able to agree/disagree with a single tap.	45673	9.4
Clearer Navigation and Encounter Histories in pocketPCC	When you move from screen to screen in pocketPCC, new headers and titles will help you find your place quickly. Patient visit histories will indicate when an encounter was missed or cancelled.	3899, 3273, 3274	9.4
Review and sign CHADIS results in pocketPCC	Detailed CHADIS results will be available in pocketPCC, and can be signed directly from pocketPCC’s signing queue.	9471, 13365	9.5
Clarify Portal Message Subjects	Replace an unclear portal message subject line with a summary to find messages easier in the messaging queue and patient history.	9402	9.5

Ensure Success

Feature	Description	Reference Number	Projected Release
Improved Vaccine Tracking Dashboards	Review vaccine administration percentages per-vaccine, per-age range, per-provider in the Practice Vitals Dashboard.	2885	9.2
Customize How Patient Names Appear on Reports	When you create a report in the PCC EHR Report Library, you can decide whether you want patient names to appear in a single column or several. All reports will offer the possibility to include a single patient name column and separate columns for patient first name, last name, middle name, nickname, and suffix.	4126	9.4
Make Your Own Forms in PCC EHR	A versatile new Forms Configuration tool in PCC EHR empowers you to create your own auto-filling forms, policies, handouts, and letters. Forms built in the new form editor are referred to as “standard forms.”	40259, 2694, 2693, 2642	9.4
Preview Forms as You Edit Them	Preview your auto-filling forms, policies, handouts, and letters as you build and edit them to test how they will look and behave when generated for real patients.	2643, 2693	9.4
Generate Your New Forms for Real Patients	Anyone at your practice can generate your new auto-filling forms, letters, policies, and handouts for patients once you make them active. Need to update a form? You can independently rename, deactivate, reactivate, and change the order in which forms are listed in the Forms component. On standard forms built in the new form editor, you can also edit the form contents, including the text, format, auto-filling fields, and free text response fields.	2642	9.4
Form Signatures Simplified	When someone at your practice generates a form that includes a signature field, they can choose who signs it on the fly or leave the space blank.	2695	9.4
View Forms as You Fill Them Out	When you generate a standard form in the new forms solution in PCC EHR, a preview of the form updates in real time as you fill it out to show you exactly what it will look like when you share it with your patient.	2693	9.4
Free Text Response Boxes Expand as You Type	A new forms solution in PCC EHR eliminates scrolling and rework when you have to respond to built-in prompts when generating a form. When you switch to the new solution, the boxes where you type in your responses to prompts on the form expand as you fill them out.	2747	9.4
Choose Which Encounter to Use When Filling Out PDF Forms	In a new forms solution in PCC EHR, you can select which visit, portal message, or phone note to reference when generating a PDF form with encounter-specific auto-filling fields. The visit, phone note, or portal message you select will determine how certain fields like the date, vitals, and provider name auto-fill.	2747	9.4
Create a Practice Header	Create a header element for your practice that can be applied to any standard form. Include your logo, practice name and address, contact information, and any other relevant information that you want to have appear at the top of the first page of patient forms. When you edit the header element, it updates across all forms that include it.	2694	9.5
Include Images on Standard Forms	Add images to any standard form that you create in the Forms Configuration tool. Images can be swapped, cropped, resized, and formatted to blend harmoniously with text.	2694	9.5

Get Clients Paid

Feature	Description	Reference Number	Projected Release
Improved Support for COVID-19 Vaccines	In November 2021, PCC proactively updated all client systems for the 5-11 COVID-19 vaccines, adding CVX and NDC codes, updating the VIS list to include the new Pfizer EUA Fact Sheets, and updating billing validation so new codes will work on your claims.	4144	9.2
Manually Link Personal Payments to Specific Charges in PCC EHR	As you post payments in PCC EHR, specify precisely which charges are being paid (or written off).	46384	9.4
Review and Edit Payment History for an Account	See all payments for an account and edit personal payment details in PCC EHR.	48253, 47652	9.4
Review All Payments and Adjustments for a Patient Encounter	Use the Billing History in the patient’s chart to review all payment and adjustment information for an encounter.	3087	9.4
Print Receipts for Past Payments	Select payments from any encounter in an account’s payment history and print a receipt.	47653	9.4
Hold Claims and Manage Holds	Easily create and manage claim holds for a given provider, for certain payers and dates of service.	3203	9.4
Refund a Credit Balance in PCC EHR	Refund a personal payment or credit balance in PCC EHR.	2063	9.5
Post a Returned Check or Other Reversal	When a check bounces, quickly mark the check as returned and optionally post a fee in PCC EHR.	2062	9.5
Review Account Notes in the Patient’s Chart	Review and update account notes in different areas in PCC EHR.	2062	9.5
Submit Claims in PCC EHR	Submit your practice’s electronic claims with an easy-to-use interface in PCC EHR.	7629	9.5
Review a Log of Claim Submissions in PCC EHR	After you process and submit claims, you can review a log of your actions, including what claims went out and how many were held, delayed, or had errors.	7965	9.5

Systems

Feature	Description	Reference Number	Projected Release
PCC Infrastructure Release	PCC 9.2 is an infrastructure release that updates PCC EHR’s database, operating system, web technologies, and interface tools. The release will pave the way for future functionality and improves security and performance.	1648	9.2
Open Charts Faster	During PCC’s 9.2 infrastructure update, PCC optimized database access, improving chart open times.	3616	9.2
Print to Your Local Printer from Practice Management	When you work in the Practice Management window in PCC EHR, you can now print directly to any printer on your network without contacting PCC for configuration.	3123	9.2
Performance Improvements and Supportability Release	PCC 9.3 is a special performance-focused update, coming to practices in the first quarter of 2022.	3428	9.3
Improved Support for COVID-19 Vaccines	In March of 2022, PCC proactively updated all client systems with CVX/VIS/MVX entries for COVID-19 vaccines and new COVID-19-related ICD-10 diagnosis codes.	7554, 6222	9.3
Improved Preloads and Configuration for New PCC Clients	It’s now easier than ever to get started with PCC. PCC 9.3 includes more preloaded functionality and workflow improvements to help pediatricians get up and running faster and utilize more of what PCC offers out-of-the-box.	983, 3249, 3393, 3447, 3523, 3258	9.3
Open and Navigate Charts Even Faster	PCC EHR will load chart data as needed, reducing the amount of time it takes to open a chart. PCC EHR will automatically save more changes in the chart, reducing clicks.	3665, 3703	9.3
Faster Access to PCC Web Products	PCC 9.3 improves how pocketPCC, the patient portal, and the PCC EHR Report Library exchange information with your database. If you have a large practice, you’ll notice speed improvement when many different users access these products.	3405	9.3

Clinical Data Exchange

Feature	Description	Reference Number	Projected Release
Open PCC eRx Faster	During PCC’s 9.2 infrastructure update, PCC revamped how we load the eRx module in the patient’s chart. PCC patched these improvements to all clients in the fourth quarter of 2021.	3687	9.2
Squashed eRx Bugs and Compliance Update for Compounds	A nondisruptive PCC eRx patch restores your ability to prescribe EpiPen electronically on the first try, makes it possible to prescribe pseudoephedrine without error across state lines where it’s regulated differently, improves the weight-based dosing calculation for generic antibiotics such as Bactrim and certain formulations of Augmentin to result in milliliters (mL) rather than the number of milligrams (mg) per dose, and more! The patch also includes a background update to ensure that compounds prescribed from PCC eRx comply with the most recent NCPDP SCRIPT Standard.	10540, 9708, 11015, 8524, 7967, 10211, 9475, 7129, 7177, 7176, 10070, 6749	concurrent with 9.4
On-Demand Records from Oregon Immunization Registry	Pull immunization records from Oregon’s ALERT IIS immunization registry at the click of a button. Then, review and import any that are missing from the patient’s Immunization History in PCC EHR.	8197	9.4
On-Demand Records from Alaska (VacTrAK), Illinois (I-CARE), Louisiana (LINKS), Michigan (MCIR), New York City (CIR), U.S. Virgin Islands (VIIRS), and Washington (WAIIS) Immunization Registries	Practices in Alaska, Illinois, Louisiana, Michigan, New York City, U.S. Virgin Islands, and Washington can now pull immunization records from their regional immunization registry at the click of a button, then review and import any that are missing from the patient’s Immunization History in PCC EHR.	6215 (VacTrAK), 21602 (I-CARE), 19982 (LINKS), 15842 (MCIR), 10529 (CIR), 7935 (VIIRS), 7813 (WAIIS)	9.5
Keep Prescribing Inhalers, Vials, Boxes, and More	After a nondisruptive October 2022 patch to correct errors that arose from a Surescripts compliance update, you can continue to prescribe bags, bottles, boxes, containers, cartridges, devices, inhalers, pen syringes, packs, syringes, tubes, and vials.	16843	9.5