Learn about PCC Futures

Learn what PCC is working on for the future. This is a glimpse into your future development with PCC EHR and our other products, it may change!

Care For Patients

PCC creates pediatric-friendly software and tools that provide for meaningful interactions between providers, staff, and their patients and families. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Increased visibility of draft portal messages in PCC EHR	Unsent, draft, portal messages will be more easily found within PCC EHR.	9491	9.9
Pre-Check-In	Patient Portal users will be able complete a pre-check-in process prior to their visit, speeding up the check-in process in the office.	20095	Future
Update Room from Chart	Providers will be able to assign or change a room from within a patient’s encounter.	11322	Future
Display the status of Pre-Check-In on the Schedule screen	Icons will indicate the status of Pre-Check-In on PCC EHR’s schedule queue.	30006	Future

Ensure Success

This category includes efforts to improve the supportability of PCC’s products and services and reporting tools to empower pediatric practices. Here’s what we’re working on:

Feature	Description	Reference Number	Projected Release
Create a Practice-Wide Footer for Patient Forms	Complete your practice letterhead with a footer that can be included on patient forms in the Forms Configuration tool. Use variables, images, and whatever else is needed to communicate with your patients in a brand-friendly way.	12977	9.9
Set Your Own Margins on Patient Forms	Set your own margins for your practice letterhead and body elements on patient forms. Control the letterhead margins separately from the rest and see your forms shine.	28958	9.9
More Name Formatting Options on Patient Forms	Build forms in the Forms Configuration tool that can automatically print a patient’s first and last names without including a middle name.	28012	9.9
Upload Your Own Handout to the Forms Configuration Tool	Add your own PDF handouts to the Forms Configuration tool, or any other PDF that does not need to be filled out when you generate it for a patient. You’ll continue to work with PCC Support to add PDF forms that need to be filled out when you generate them for patients.	27296	Future
New Patient Form Variables for Missed and Canceled Appointments	Six new variables for missed and canceled appointments support your ability to create appointment followup, policy reminder, and dismissal letters in PCC EHR.	28281	Future
New Patient Form Variable for Preferred Name	Practices that record a preferred name for patients can include that name on patient forms instead of – or along with – patients’ given name.	10590, 10594	Future
Include Images on Patient Forms	Use the Forms Configuration tool to build patient forms that include images, such as asthma action plans.	15648	Future
Insert Multiple Columns Onto Your Forms	Gain greater formatting control over your patient forms with the ability to include multiple columns within the form body.	21506	Future
Use Spell Check on Patient Forms	Catch spelling mistakes before your patients do! Spell check highlights typos as you build your patient forms and suggests corrections when you right-click.	25402	Future

Get Clients Paid

This category includes features and updates to support pediatric practices getting paid for providing care. Here’s what we are working on:

Feature	Description	Reference Number	Projected Release
Revalidate a Claim that Could Not Be Submitted	After you fix issues with a claim that can’t go out, you can quickly revalidate it to see if you’ve addressed the problem and the claim is now clean.	15565	9.9
View ERAs in PCC EHR	View all electronic remittance advice that your PCC system has received from payors.	28932	9.9
Post Insurance Overpayments, Interest Payments, and Capitation Payments in PCC EHR	When you use holding accounts to track overpayments, insurance interest, and capitation payments, you can enter them quickly and easily in PCC EHR.	31550	9.9
Work on Claims that Can Not Be Submitted	As you work on the list of claims that need corrections, you can review more details and jump to different tools to correct issues.	19767	9.10
See More Detailed Claim and Billing History in PCC EHR	Use the Billing History in the patient’s chart to see when claims for an encounter were held, delayed, processed, and received by the payer.	26636	9.10
Automatically Post Insurance Payments and Adjustments in PCC EHR	Quickly process all incoming ERAs that do not require manual attention.	7545	Future

Systems

Here’s what PCC is working on in support of the “under-the-hood” operation of your practice’s system:

Feature	Description	Reference Number	Projected Release
See When Your Next PCC Update Is	In the week leading up to your next PCC update, see a reminder about it every time you log in. Click the “Details” link to learn what is included in the update and how to prepare.	30838	9.10

Clinical Data Exchange

From eRx to labs to immunization registries, PCC implements and maintains clinical connections on your behalf. These improvements happen constantly, usually behind the scenes. Here’s what we are working on next:

Feature	Description	Reference Number	Projected Release
Export a Patient’s Whole Chart	Securely export your patient’s whole chart in just a few clicks, with the option to include information marked as confidential.	30259	9.9
Bidirectional Exchange with Idaho’s Immunization Registry	Pull immunization records on-demand from IRIS, Idaho’s immunization registry, and import relevant updates into your patient’s history. Bidirectional exchange also includes automatic nightly submission of your immunization data to the registry.	22930	9.9
PCC EHR Becomes Certified EHR Technology (CEHRT)	PCC EHR supports your participation in incentive programs that require the use of a certified EHR.	N/A	Future
Submit Prior Authorization for Medications Electronically	Initiate, fill out, and submit prior authorization forms electronically when a patient’s insurance company requires it for a medication or other prescribed item.	12272	Future
Order Labs Electronically in PCC EHR	Submit electronic lab orders directly from PCC EHR.	12329	Future
Bidirectional Exchange with New Hampshire’s Immunization Registry	Pull immunization records on-demand from NHIIS, New Hampshire’s immunization registry, and import relevant updates into your patient’s history. Bidirectional exchange also includes automatic nightly submission of your immunization data to the registry.	9397	Future

Deployed in the Past 12 Months

In the past year, PCC has delivered the enhancements and improvements listed below. For complete details, including documentation and videos showing how to implement these features at your practice, visit the Updates page or search learn.pcc.com.

Care For Patients

Feature	Description	Reference Number	Projected Release
Allow Families to Sign Forms in the Patient Portal	When a family opens your practice’s policy document in the patient portal, they’ll be able to agree/disagree with a single tap.	45673	9.4
Clearer Navigation and Encounter Histories in pocketPCC	When you move from screen to screen in pocketPCC, new headers and titles will help you find your place quickly. Patient visit histories will indicate when an encounter was missed or cancelled.	3899, 3273, 3274	9.4
Review and sign CHADIS results in pocketPCC	Detailed CHADIS results will be available in pocketPCC, and can be signed directly from pocketPCC’s signing queue.	9471, 13365	9.5
Clarify Portal Message Subjects	Replace an unclear portal message subject line with a summary to find messages easier in the messaging queue and patient history.	9402	9.5
Distinguish Between Current and Future Encounters in the Visit History	When reviewing a patient’s visit history or attaching a document to a visit, a clear distinction will be made between current and future encounters.	20164	9.7
Viewable Log for Chats	Your practice owner or managers will be able to review employee’s EHR chat messages.	9408	9.7
Room List Editor	Authorized users at your practice will be able to add or update the list of available exam rooms.	24576	9.8
Find New Documents Faster in Patient Portal	The Patient Portal home page will indicate which patients have new documents waiting for your portal users to review.	15761	9.8

Ensure Success

Feature	Description	Reference Number	Projected Release
Customize How Patient Names Appear on Reports	When you create a report in the PCC EHR Report Library, you can decide whether you want patient names to appear in a single column or several. All reports will offer the possibility to include a single patient name column and separate columns for patient first name, last name, middle name, nickname, and suffix.	4126	9.4
Make Your Own Forms in PCC EHR	A versatile new Forms Configuration tool in PCC EHR empowers you to create your own auto-filling forms, policies, handouts, and letters. Forms built in the new form editor are referred to as “standard forms.”	40259, 2694, 2693, 2642	9.4
Preview Forms as You Edit Them	Preview your auto-filling forms, policies, handouts, and letters as you build and edit them to test how they will look and behave when generated for real patients.	2643, 2693	9.4
Generate Your New Forms for Real Patients	Anyone at your practice can generate your new auto-filling forms, letters, policies, and handouts for patients once you make them active. Need to update a form? You can independently rename, deactivate, reactivate, and change the order in which forms are listed in the Forms component. On standard forms built in the new form editor, you can also edit the form contents, including the text, format, auto-filling fields, and free text response fields.	2642	9.4
Form Signatures Simplified	When someone at your practice generates a form that includes a signature field, they can choose who signs it on the fly or leave the space blank.	2695	9.4
View Forms as You Fill Them Out	When you generate a standard form in the new forms solution in PCC EHR, a preview of the form updates in real time as you fill it out to show you exactly what it will look like when you share it with your patient.	2693	9.4
Free Text Response Boxes Expand as You Type	A new forms solution in PCC EHR eliminates scrolling and rework when you have to respond to built-in prompts when generating a form. When you switch to the new solution, the boxes where you type in your responses to prompts on the form expand as you fill them out.	2747	9.4
Choose Which Encounter to Use When Filling Out PDF Forms	In a new forms solution in PCC EHR, you can select which visit, portal message, or phone note to reference when generating a PDF form with encounter-specific auto-filling fields. The visit, phone note, or portal message you select will determine how certain fields like the date, vitals, and provider name auto-fill.	2747	9.4
Create a Practice Header	Create a header element for your practice that can be applied to any standard form. Include your logo, practice name and address, contact information, and any other relevant information that you want to have appear at the top of the first page of patient forms. When you edit the header element, it updates across all forms that include it.	2694	9.5
Include Images on Standard Forms	Add images to any standard form that you create in the Forms Configuration tool. Images can be swapped, cropped, resized, and formatted to blend harmoniously with text.	2694	9.5
Manage Your Own Forms Signature Repository	In a new signature tool, view, upload, and delete provider signature images to create and maintain a repository of signatures for patient forms.	10093, 10598, 10612, 10614	9.7
Use Special Characters on Forms	Use special characters on forms to better represent patient names and accommodate words from other languages.	23867	9.7
Generate Forms with Encounter Variables	Create standard forms that can populate patient vitals and other encounter-specific information based on a visit selected by the user.	8726	9.7
Manage Signature Permissions	A new signature tool empowers you to set permissions for signature generation on forms, so you can select which users can or cannot generate a provider’s signature.	24968	9.7
Use Snap Text in Form Responses	Use Snap text in form responses to quickly and consistently fill in information.	9382, 12045	9.7
Report on Refused, Canceled, and Historic Immunizations in PCC EHR	The Immunization Administration Details and Patient List reports expand to include historic immunizations, refused, canceled, and contraindicated immunization statuses, and new columns for Immunization Status, Refusal/Contraindicated Reason, and Immunization Source.	24374	9.8
See More Appointment Scheduling Details in the Report Library	Add filters to your appointment reports to see when appointments were scheduled and the full name of the person who scheduled them. You can use this information to answer scheduling questions and optimize your workflows.	21496	9.8

Get Clients Paid

Feature	Description	Reference Number	Projected Release
Manually Link Personal Payments to Specific Charges in PCC EHR	As you post payments in PCC EHR, specify precisely which charges are being paid (or written off).	46384	9.4
Review and Edit Payment History for an Account	See all payments for an account and edit personal payment details in PCC EHR.	48253, 47652	9.4
Review All Payments and Adjustments for a Patient Encounter	Use the Billing History in the patient’s chart to review all payment and adjustment information for an encounter.	3087	9.4
Print Receipts for Past Payments	Select payments from any encounter in an account’s payment history and print a receipt.	47653	9.4
Hold Claims and Manage Holds	Easily create and manage claim holds for a given provider, for certain payers and dates of service.	3203	9.4
Refund a Credit Balance in PCC EHR	Refund a personal payment or credit balance in PCC EHR.	2063	9.5
Post a Returned Check or Other Reversal	When a check bounces, quickly mark the check as returned and optionally post a fee in PCC EHR.	2062	9.5
Review Account Notes in the Patient’s Chart	Review and update account notes in different areas in PCC EHR.	2062	9.5
Submit Claims in PCC EHR	Submit your practice’s electronic claims with an easy-to-use interface in PCC EHR.	7629	9.5
Review a Log of Claim Submissions in PCC EHR	After you process and submit claims, you can review a log of your actions, including what claims went out and how many were held, delayed, or had errors.	7965	9.5
Work on Claims That Can Not Be Submitted	After you process and submit claims, you can review the list of claims that could not be submitted and need corrections.	8007, 15565, 19767, 20201, 15563	9.7
Use Improved Claim Error Descriptions	When you review claims that could not be submitted, new and clearer claim error messages in PCC EHR will help you understand and resolve problems quickly.	12970	9.7
Post Insurance Payments and Adjustments in PCC EHR	When an incoming EOB requires manual attention, use PCC EHR to post payments, adjustments and CARCs while checking the negotiated rate. Pend remaining amounts to the next responsible party.	6807, 13634-13638	9.7
Change the Copay Due for a Charge	As you enter payments and adjustments from an EOB, you can quickly change the copay amount due for a charge.	6807	9.7
Attach Insurance Card Images to Policies	Add card images to each insurance policy for quick reference.	19614	9.8
View Payment History as You Post Insurance Payments	As you post insurance payments and adjustments for a claim, you can easily review the complete payment history for the patient’s account(s).	27002	9.8
Review Insurance Payments and Adjustments Paired Together	When you review payment history in PCC EHR’s Payments tools, you’ll see insurance payments and adjustments grouped together, making it easier to understand and work on payment issues.	19700	9.8
Edit Insurance Payments in PCC EHR	As you review an account’s payment history, you can easily understand how insurance payments and adjustments are applied to charges and edit payments to make corrections right in PCC EHR.	11673	9.8
Reverse an Insurance Payment (Post a “Takeback”) in PCC EHR	When a payer reverses a payment (issues a “takeback”), you can quickly reverse the payments and adjustments for an encounter so you can post the new ERA.	7543	9.8

Systems

Feature	Description	Reference Number	Projected Release
Routine Infrastructure Updates for a More Secure System	Routine, under-the-hood infrastructure updates improve the security and stability of your PCC system while paving the way for future functionality.	13446, 16525, 16526, 16527	9.6
Upgrade from Windows 8 and 32-Bit to a Newer Operating System	Microsoft has ended support for Windows 8 and 32-bit operating systems. For security reasons, PCC EHR will stop running on these operating systems.	16281, 16373, 21494	9.6
Automatic CDC Vaccine Code and VIS Updates	Your practice’s PCC server will automatically update important vaccine information from the CDC.	13780	9.7

Clinical Data Exchange

Feature	Description	Reference Number	Projected Release
Squashed eRx Bugs and Compliance Update for Compounds	A nondisruptive PCC eRx patch restores your ability to prescribe EpiPen electronically on the first try, makes it possible to prescribe pseudoephedrine without error across state lines where it’s regulated differently, improves the weight-based dosing calculation for generic antibiotics such as Bactrim and certain formulations of Augmentin to result in milliliters (mL) rather than the number of milligrams (mg) per dose, and more! The patch also includes a background update to ensure that compounds prescribed from PCC eRx comply with the most recent NCPDP SCRIPT Standard.	10540, 9708, 11015, 8524, 7967, 10211, 9475, 7129, 7177, 7176, 10070, 6749	concurrent with 9.4
On-Demand Records from Oregon Immunization Registry	Pull immunization records from Oregon’s ALERT IIS immunization registry at the click of a button. Then, review and import any that are missing from the patient’s Immunization History in PCC EHR.	8197	9.4
On-Demand Records from Alaska (VacTrAK), Illinois (I-CARE), Louisiana (LINKS), Michigan (MCIR), New York City (CIR), U.S. Virgin Islands (VIIRS), and Washington (WAIIS) Immunization Registries	Practices in Alaska, Illinois, Louisiana, Michigan, New York City, U.S. Virgin Islands, and Washington can now pull immunization records from their regional immunization registry at the click of a button, then review and import any that are missing from the patient’s Immunization History in PCC EHR.	6215 (VacTrAK), 21602 (I-CARE), 19982 (LINKS), 15842 (MCIR), 10529 (CIR), 7935 (VIIRS), 7813 (WAIIS)	9.5
Keep Prescribing Inhalers, Vials, Boxes, and More	After a nondisruptive October 2022 patch to correct errors that arose from a Surescripts compliance update, you can continue to prescribe bags, bottles, boxes, containers, cartridges, devices, inhalers, pen syringes, packs, syringes, tubes, and vials.	16843	9.5
Unlink E-lab Results	Instead of having to call PCC Support when you accidentally link e-lab results to the wrong patient, you can unlink them yourself.	10625	9.7
Manage Patients’ Default Pharmacy More Easily	Clearly see which pharmacy is the patient’s default and set a preference for updating the default when adding a new pharmacy to the patient’s list.	13218	9.7
Keep Sibling Pharmacies In Sync	Choose how you’d like to keep pharmacy information up-to-date between siblings: automatically, not at all, or by being prompted to apply changes to siblings each time you update a patient’s pharmacies.	13247	9.7
Create Searchable Pharmacy Nicknames	Set up practice-wide, searchable nicknames for pharmacies that are otherwise tricky to find.	13224	9.7
Look Up Prescription Benefits in Real Time While You Prescribe	Check how much a medication will cost your patient and what better alternatives exist based on their insurance coverage.	21585	9.8
Reroute Your Patient’s Prescription to a Different Pharmacy	When the pharmacy can’t dispense your patient’s prescription as written, use the “Resend” button to reroute it to a different pharmacy or to change it to something that can be filled.	27844	9.8
Send Cancellations to the Pharmacy Only When You Want To	Decide for yourself whether PCC eRx should automatically send electronic cancellation messages to the pharmacy when you discontinue medications with active prescriptions. This per-user setting lets each person customize whether PCC eRx always sends cancellations, never sends them, or asks each time.	15373, 8931	9.8
Identify Active Prescriptions at a Glance in Medication History	A colorful “Active Rx” label in Medication History makes it easy to see which entries have active prescriptions. Use this information to identify patients’ current medications and which items can be discontinued.	15373	9.8
Automatically Prescribe the Minimum Commercial Package Size for Liquids and Drops	To simplify communication with the pharmacy and get more useful Real-Time Pricing results, prescriptions for liquids and drops automatically default to the minimum commercially dispensable package size when appropriate.	28100	9.8
Automatically Prescribe the On-Market Generic when a Brand Name Favorite or Historic Medication is Off Market	When you prescribe an off-market brand name medication from your favorites or a patient’s Medication History, PCC eRx automatically substitutes the on-market generic equivalent to prevent interruptions to your workflow.	29290	9.8
Improvements to Medication History	A flurry of small-but-mighty fixes result in fewer duplicate Medication History entries, clearer labeling of active and inactive entries, and more consistent display between the Medication History, Review & Sign, and Prescriptions components in PCC EHR and PCC eRx.	29249, 15093, 28242, 28200, 28199, 21988, 26481, 28198, 28197, 15118, 22555, 21497, 28243, 28986, 28987, 14956	9.8
Even More eRx Improvements	A dozen fixes improve your daily workflows in PCC eRx. Count on more relevant safety warnings pertaining to patient diagnoses, proper dispense quantity calculations when you prescribe medicine to be taken in “both” eyes, ears, or nostrils, and much, much more.	21988, 29187, 27534, 28287, 15088, 28290, 15074, 14990, 15063, 28280, 15009, 28101	9.8
Improved Immunization Forecasting	Immunization forecasting in PCC EHR gets an upgrade to more closely follow CDSI and ACIP guidelines. Translation: enjoy more up-to-date guidance, now with a bolder display when your patient is within the minimum, recommended, and past due date ranges for an immunization.	29068, 28325, 28054, 27390, 27392	9.8
Updated Clinical Document Architecture (C-CDA) Version	PCC updates your system to conform with C-CDA version 2.1, the most recent standard for clinical document architecture. This update does not result in changes to your experience, but keeps your practice in line with exchange partners and lays the foundation for possible future improvements to consolidated clinical document creation and exchange in PCC EHR.	16852	9.8
Submit and Retrieve Immunizations from Vermont’s Immunization Registry	Automatically send immunization records and pull them on-demand from Vermont’s VITL immunization registry. Review retrieved records and import new historical entries into patients’ Immunization History in PCC EHR.	27471	9.8
Submit and Retrieve Immunizations from Oklahoma’s Immunization Registry	Automatically send immunization records and pull them on-demand from Oklahoma’s OSIIS immunization registry. Review retrieved records and import new historical entries into patients’ Immunization History in PCC EHR.	14740	9.8