{"id":575,"date":"2015-01-14T16:31:58","date_gmt":"2015-01-14T16:31:58","guid":{"rendered":"https:\/\/learn.pcc.com\/?page_id=575"},"modified":"2024-04-03T15:01:51","modified_gmt":"2024-04-03T19:01:51","slug":"videos","status":"publish","type":"page","link":"https:\/\/learn.pcc.com\/videos\/","title":{"rendered":"Videos"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow av-medium-hide av-small-hide av-mini-hide  avia-builder-el-0  el_before_av_slideshow_full  avia-builder-el-first  banner  container_wrap fullsize'  >\n<div  class='avia-slideshow av-35tzg7-273c266d43db1ab32f465a0b616dda16 avia-slideshow-no scaling av_slideshow_full avia-fade-slider banner av-medium-hide av-small-hide av-mini-hide av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" >\n<ul class='avia-slideshow-inner ' style='padding-bottom: 24.5%;'>\n<li  class='avia-slideshow-slide av-35tzg7-273c266d43db1ab32f465a0b616dda16__0  av-single-slide slide-1 slide-odd'>\n<div data-rel='slideshow-1' class='avia-slide-wrap '   >\n<div class='av-slideshow-caption av-35tzg7-273c266d43db1ab32f465a0b616dda16__0 caption_fullwidth caption_left'>\n<div class=\"container caption_container\">\n<div class=\"slideshow_caption\">\n<div class=\"slideshow_inner_caption\">\n<div class=\"slideshow_align_caption\">\n<div class='avia-caption-content '  itemprop=\"description\" >\n<h1>Learn with <span class=\"em\">Training Videos.<\/span><\/h1>\n<p>Learn how to schedule, see patients, and chart and bill visits. You can also watch videos to help catch up on new PCC features.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-26866 avia-img-lazy-loading-not-26866\"  src=\"https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x490.jpg\" width=\"2000\" height=\"490\" title='Video-2000x490' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x490.jpg 2000w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x490-80x20.jpg 80w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x490-600x147.jpg 600w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x490-768x188.jpg 768w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x490-1030x252.jpg 1030w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id='full_slider_2'  class='avia-fullwidth-slider main_color avia-shadow av-desktop-hide av-small-hide av-mini-hide  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_layout_row  banner  slider-not-first container_wrap fullsize'  >\n<div  class='avia-slideshow av-2yjlgn-06323655ec9d9d3e3485ff8388c90975 avia-slideshow-no scaling av_slideshow_full avia-fade-slider banner av-desktop-hide av-small-hide av-mini-hide av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" >\n<ul class='avia-slideshow-inner ' style='padding-bottom: 29%;'>\n<li  class='avia-slideshow-slide av-2yjlgn-06323655ec9d9d3e3485ff8388c90975__0  av-single-slide slide-1 slide-odd'>\n<div data-rel='slideshow-2' class='avia-slide-wrap '   >\n<div class='av-slideshow-caption av-2yjlgn-06323655ec9d9d3e3485ff8388c90975__0 caption_fullwidth caption_left'>\n<div class=\"container caption_container\">\n<div class=\"slideshow_caption\">\n<div class=\"slideshow_inner_caption\">\n<div class=\"slideshow_align_caption\">\n<div class='avia-caption-content '  itemprop=\"description\" >\n<h1>Learn with <span class=\"em\">Training Videos.<\/span><\/h1>\n<p>Learn how to schedule, see patients, and chart and bill visits. You can also watch videos to help catch up on new PCC features.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-26867 avia-img-lazy-loading-not-26867\"  src=\"https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x580.jpg\" width=\"2000\" height=\"580\" title='Video-2000x580' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x580.jpg 2000w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x580-80x23.jpg 80w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x580-600x174.jpg 600w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x580-768x223.jpg 768w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-2000x580-1030x299.jpg 1030w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id='av-layout-grid-1'  class='av-layout-grid-container av-2mk8wv-7aa961a0e79193e632aac6456fd56557 entry-content-wrapper main_color av-flex-cells  avia-builder-el-2  el_after_av_slideshow_full  el_before_av_section  banner-mobile grid-row-not-first av-desktop-hide av-medium-hide container_wrap fullsize'  >\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dxydz-d244d0494c232201b7ed68e5545cd40f\">\n.flex_cell.av-2dxydz-d244d0494c232201b7ed68e5545cd40f{\nvertical-align:top;\nbackground-color:#0f75bc;\n}\n.responsive #top #wrap_all .flex_cell.av-2dxydz-d244d0494c232201b7ed68e5545cd40f{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-2dxydz-d244d0494c232201b7ed68e5545cd40f av-gridrow-cell av_one_full no_margin  avia-builder-el-3  avia-builder-el-no-sibling  av-zero-padding'  >\n<div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27y53j-d93acb9631cd060b8d0505b41bc71eff\">\n.avia-image-container.av-27y53j-d93acb9631cd060b8d0505b41bc71eff img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-27y53j-d93acb9631cd060b8d0505b41bc71eff .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-27y53j-d93acb9631cd060b8d0505b41bc71eff av-styling- avia-align-center  avia-builder-el-4  el_before_av_one_full  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" >\n<div class=\"avia-image-container-inner\">\n<div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-26865 avia-img-lazy-loading-not-26865 avia_image ' src=\"https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-1200x580.jpg\" alt='' title='Video-1200x580'  height=\"580\" width=\"1200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-1200x580.jpg 1200w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-1200x580-80x39.jpg 80w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-1200x580-600x290.jpg 600w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-1200x580-768x371.jpg 768w, https:\/\/learn.pcc.com\/wp\/wp-content\/uploads\/Video-1200x580-1030x498.jpg 1030w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/div>\n<\/div>\n<\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-21xqz3-34ed55dee152d3b86e9bbcb7d01806ba\">\n.flex_column.av-21xqz3-34ed55dee152d3b86e9bbcb7d01806ba{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-21xqz3-34ed55dee152d3b86e9bbcb7d01806ba av_one_full  avia-builder-el-5  el_after_av_image  avia-builder-el-last  first flex_column_div  '     >\n<section  class='av_textblock_section av-1yh43b-1a91b7234f54e886c4a4ca9dd09b83b7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='avia_textblock'  itemprop=\"text\" >\n<h1>Learn with <span class=\"em\">Training Videos.<\/span><\/h1>\n<p>Learn how to schedule, see patients, and chart and bill visits. You can also watch videos to help catch up on new PCC features.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id='av_section_1'  class='avia-section av-1qm4lb-089fa7325f8409fe41fb0ef352290e7b main_color avia-section-default avia-no-shadow  avia-builder-el-7  el_after_av_layout_row  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  >\n<div class='container av-section-cont-open' >\n<div class='template-page content  av-content-full alpha units'>\n<div class='post-entry post-entry-type-page post-entry-575'>\n<div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-1lp7rj-9a01b1bd7b9cc519ddf008f946116643 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='avia_textblock'  itemprop=\"text\" >\n<\/div>\n<\/section>\n<div  class='tabcontainer av-1fs7jz-25daf6675849203868f1cfdca2b2353d sidebar_tab sidebar_tab_left  avia-builder-el-9  el_after_av_textblock  avia-builder-el-last  border_tabs' role='tablist'>\n<section class='av_tab_section av_tab_section av-8vubz-b248485a4ac9a415abf73bd11dfecd64'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='tab active_tab' role='tab' tabindex='0' data-fake-id='#tab-id-1' aria-controls='tab-id-1-content'  itemprop=\"headline\" >Get Started and PCC Basics<\/div>\n<div id='tab-id-1-content' class='tab_content active_tab_content' aria-hidden=\"false\">\n<div class='tab_inner_content invers-color'  itemprop=\"text\" >\n<h2>Get Started with PCC EHR<\/h2>\n<p>Ready to log in and start seeing patients? Use the videos below to get started with PCC EHR and then learn more about specific features.<\/p>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-ehr-overview-login-review-schedule\/\" title=\"Log In and Navigate PCC EHR\">Log In and Navigate PCC EHR<\/a> <span class='video-meta'>(9 min \u2022 04-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-schedule-appointment-book\/\" title=\"Schedule a Patient in the Appointment Book\">Schedule a Patient in the Appointment Book<\/a> <span class='video-meta'>(10 minutes \u2022 07-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/patient-check-in-video\/\" title=\"Check In a Patient\">Check In a Patient<\/a> <span class='video-meta'>(11.5 min \u2022 08-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/chart-a-visit-in-5-minutes\/\" title=\"Chart a Visit in PCC EHR\">Chart a Visit in PCC EHR<\/a> <span class='video-meta'>(9 minutes \u2022 2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-working-with-patient-and-family-accounts\/\" title=\"Review and Update Patient and Family Demographics\">Review and Update Patient and Family Demographics<\/a> <span class='video-meta'>(14 minutes \u2022 10-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-charges-in-pcc-ehr\/\" title=\"Post Charges in PCC EHR\">Post Charges in PCC EHR<\/a> <span class='video-meta'>(9.5 min \u2022 03-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-personal-payments-2\/\" title=\"Post Personal Payments and Write Off Charges\">Post Personal Payments and Write Off Charges<\/a> <span class='video-meta'>(8 minutes \u2022 08-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/schedule-chart-and-bill-a-telemedicine-encounter\/\" title=\"Schedule, Chart, and Bill a Telemedicine Encounter\">Schedule, Chart, and Bill a Telemedicine Encounter<\/a> <span class='video-meta'>(8 min \u2022 04-2020)<\/span><\/li>\n<\/ul>\n<h2>Useful Tools for the Whole Office<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/sign-up-and-use-pcc-community\/\" title=\"Get Started with PCC Community and PCCTalk\">Get Started with PCC Community and PCCTalk<\/a> <span class='video-meta'>(7.5 minutes \u2022 05-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-optimize-pcc-ehr-experience\/\" title=\"15 Tips to Optimize Your PCC EHR Experience\">15 Tips to Optimize Your PCC EHR Experience<\/a> <span class='video-meta'>(7.5 minutes \u2022 01-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-send-a-text-message-directly-to-a-patient-or-family\/\" title=\"Send a Text Message Directly to a Patient or Family\">Send a Text Message Directly to a Patient or Family<\/a> <span class='video-meta'>(3.5 minutes \u2022 06-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/chat-in-pcc-ehr\/\" title=\"Send Chat Messages to Colleagues\">Send Chat Messages to Colleagues<\/a> <span class='video-meta'>(2.5 minutes \u2022 06-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-search-task-queues-in-pcc-ehr\/\" title=\"Search Task Queues in PCC EHR\">Search Task Queues in PCC EHR<\/a> <span class='video-meta'>(2 minutes \u2022 08-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-snap-text\/\" title=\"Expand Short Text into Common Phrases in PCC EHR\">Expand Short Text into Common Phrases in PCC EHR<\/a> <span class='video-meta'>(3 minutes \u2022 06-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/visit-status-counters\/\" title=\"Use Visit Status Counters to Know Where You&#8217;re Needed\">Use Visit Status Counters to Know Where You&#8217;re Needed<\/a> <span class='video-meta'>(5 minutes \u2022 12-2016)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/introduction-to-pocketpcc\/\" title=\"Get Started in pocketPCC\">Get Started in pocketPCC<\/a> <span class='video-meta'>(4 min \u2022 8-2021)<\/span><\/li>\n<\/ul>\n<h2>Configuration and Setup<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/get-help-at-support-pcc-com\/\" title=\"Get Help at support.pcc.com\">Get Help at support.pcc.com<\/a> <span class='video-meta'>(3 minutes \u2022 2014)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/manage-user-accounts-and-passwords\/\" title=\"Manage User Accounts and Passwords\">Manage User Accounts and Passwords<\/a> <span class='video-meta'>(4 minutes \u2022 03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-user-roles-and-permissions\/\" title=\"Configure User Roles and Permissions\">Configure User Roles and Permissions<\/a> <span class='video-meta'>(4 minutes \u2022 03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-create-a-custom-report\/\" title=\"Create a Custom Report\">Create a Custom Report<\/a> <span class='video-meta'>(8 minutes \u2022 09-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-pcc-ehr-protocols-chart-sections\/\" title=\"Configure PCC EHR Protocols and Chart Sections\">Configure PCC EHR Protocols and Chart Sections<\/a> <span class='video-meta'>(6 minutes \u2022 10-2017)<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section class='av_tab_section av_tab_section av-72vlj-62ae4bcbb99f5764203231857a5fa6a5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-2' aria-controls='tab-id-2-content'  itemprop=\"headline\" >Schedule, Check In, and Connect with Patients and Families<\/div>\n<div id='tab-id-2-content' class='tab_content' aria-hidden=\"true\">\n<div class='tab_inner_content invers-color'  itemprop=\"text\" >\n<p>How do you schedule patients, check insurance eligibility, check them in, and update all their information? How can your practice communicate with patients and families, and send them messages and notifications about upcoming appointments? Watch the videos below to learn more.<\/p>\n<h2>Schedule Appointments<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-schedule-appointment-book\/\" title=\"Schedule a Patient in the Appointment Book\">Schedule a Patient in the Appointment Book<\/a> <span class='video-meta'>(10 minutes \u2022 07-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-schedule-multiple-appointments-in-the-appointment-book\/\" title=\"Schedule Multiple Appointments in the Appointment Book\">Schedule Multiple Appointments in the Appointment Book<\/a> <span class='video-meta'>(2 minutes \u2022 08-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/schedule-chart-and-bill-a-telemedicine-encounter\/\" title=\"Schedule, Chart, and Bill a Telemedicine Encounter\">Schedule, Chart, and Bill a Telemedicine Encounter<\/a> <span class='video-meta'>(8 min \u2022 04-2020)<\/span><\/li>\n<\/ul>\n<h2>Check Patients In and Update Patient Information<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-check-insurance-eligibility\/\" title=\"Check Patient Insurance Eligibility\">Check Patient Insurance Eligibility<\/a> <span class='video-meta'>(9.5 minutes \u2022 12-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/patient-check-in-video\/\" title=\"Check In a Patient\">Check In a Patient<\/a> <span class='video-meta'>(11.5 min \u2022 08-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-working-with-patient-and-family-accounts\/\" title=\"Review and Update Patient and Family Demographics\">Review and Update Patient and Family Demographics<\/a> <span class='video-meta'>(14 minutes \u2022 10-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/documents-in-pcc-ehr\/\" title=\"Import and Work With Documents\">Import and Work With Documents<\/a> <span class='video-meta'>(10 minutes \u2022 07-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/review-and-update-patient-policies\/\" title=\"Review and Update Patient Insurance Policies\">Review and Update Patient Insurance Policies<\/a> <span class='video-meta'>(7 minutes \u2022 06-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/help-families-opt-in-to-email-and-sms-communication\/\" title=\"Help Families Opt In to Email and SMS Communication\">Help Families Opt In to Email and SMS Communication<\/a> <span class='video-meta'>(2.5 minutes \u2022 02-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/front-desk-essentials\/\" title=\"Front Desk Essentials\">Front Desk Essentials<\/a> <span class='video-meta'>(61 min \u2022 04-2022)<\/span><\/li>\n<\/ul>\n<h2>Recall and Connect with Patients and Families<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/manage-patient-portal-video\/\" title=\"Reach Patients and Families with the Patient Portal\">Reach Patients and Families with the Patient Portal<\/a> <span class='video-meta'>(15 minutes \u2022 07-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/send-broadcast-messages-to-patients-and-families\/\" title=\"Send Broadcast Messages to Patients and Families\">Send Broadcast Messages to Patients and Families<\/a> <span class='video-meta'>(4.5 minutes \u2022 03-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/recall-patients-in-pcc-ehr\/\" title=\"Recall Patients for Preventive Well Visits in PCC EHR\">Recall Patients for Preventive Well Visits in PCC EHR<\/a> <span class='video-meta'>(3.5 minutes \u2022 05-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/recall-patients-who-are-overdue-for-vaccines\/\" title=\"Recall Patients Who Are Overdue for Vaccines\">Recall Patients Who Are Overdue for Vaccines<\/a> <span class='video-meta'>(3 minutes \u2022 11-2019)<\/span><\/li>\n<\/ul>\n<h2>Configuration and Setup<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-chadis-in-pcc-ehr\/\" title=\"Configure CHADIS in PCC EHR\">Configure CHADIS in PCC EHR<\/a> <span class='video-meta'>(4 minutes \u2022 06-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-configure-appointment-book\/\" title=\"Configure Scheduling Roles and Visit Reasons\">Configure Scheduling Roles and Visit Reasons<\/a> <span class='video-meta'>(5.5 minutes \u2022 11-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/appointment-book-work-with-provider-hours-and-the-calendar-video\/\" title=\"Configure Provider Hours and Calendar\">Configure Provider Hours and Calendar<\/a> <span class='video-meta'>(6 min \u2022 11-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-user-roles-and-permissions\/\" title=\"Configure User Roles and Permissions\">Configure User Roles and Permissions<\/a> <span class='video-meta'>(4 minutes \u2022 03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/clinical-instructions-overview\/\" title=\"Clinical Instructions Overview\">Clinical Instructions Overview<\/a> <span class='video-meta'>(3 min \u2022 06-2016)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-patient-check-in-video\/\" title=\"Configure Patient Check-In\">Configure Patient Check-In<\/a> <span class='video-meta'>(9 min \u2022 09-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-create-a-custom-report\/\" title=\"Create a Custom Report\">Create a Custom Report<\/a> <span class='video-meta'>(8 minutes \u2022 09-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/restrict-and-grant-access-to-report-library-categories\/\" title=\"Restrict and Grant Access to Report Library Categories\">Restrict and Grant Access to Report Library Categories<\/a> <span class='video-meta'>(2 min \u2022 2019)<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section class='av_tab_section av_tab_section av-so2v-47eb2ffe9ccce5d4899e2c0b78461127'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-3' aria-controls='tab-id-3-content'  itemprop=\"headline\" >Triage, See Patients, Chart, and Prescribe<\/div>\n<div id='tab-id-3-content' class='tab_content' aria-hidden=\"true\">\n<div class='tab_inner_content invers-color'  itemprop=\"text\" >\n<h2>Triage, Chart, See Patients and Prescribe<\/h2>\n<p>Check out the sections below for videos on clinical actions in PCC EHR.<\/p>\n<h2>Phone Calls and Messages<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/phone-notes-and-tasks\/\" title=\"Work With Phone Notes and Tasks\">Work With Phone Notes and Tasks<\/a> <span class='video-meta'>(10 minutes \u2022 04-2019)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/bill-for-phone-encounters-and-portal-messages\/\" title=\"Bill for Phone Encounters and Portal Messages\">Bill for Phone Encounters and Portal Messages<\/a> <span class='video-meta'>(6.5 min \u2022 03-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/create-referrals-labs-and-orders-on-phone-notes-and-other-messages\/\" title=\"Create Referrals, Labs, and Orders on Phone Notes (and Other Messages)\">Create Referrals, Labs, and Orders on Phone Notes (and Other Messages)<\/a> <span class='video-meta'>(4 minutes \u2022 01-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-send-a-text-message-directly-to-a-patient-or-family\/\" title=\"Send a Text Message Directly to a Patient or Family\">Send a Text Message Directly to a Patient or Family<\/a> <span class='video-meta'>(3.5 minutes \u2022 06-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/send-broadcast-messages-to-patients-and-families\/\" title=\"Send Broadcast Messages to Patients and Families\">Send Broadcast Messages to Patients and Families<\/a> <span class='video-meta'>(4.5 minutes \u2022 03-2020)<\/span><\/li>\n<\/ul>\n<h2>See Patients and Chart the Visit<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/chart-a-visit-in-5-minutes\/\" title=\"Chart a Visit in PCC EHR\">Chart a Visit in PCC EHR<\/a> <span class='video-meta'>(9 minutes \u2022 2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/billing-in-pcc-ehr\/\" title=\"Prepare an Encounter for Billing\">Prepare an Encounter for Billing<\/a> <span class='video-meta'>(6 minutes \u2022 03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/answer-memory-last-answer-and-auto-notes-in-pcc-ehr\/\" title=\"Chart with Answer Memory, Last Answer, and Your Custom Auto-Notes\">Chart with Answer Memory, Last Answer, and Your Custom Auto-Notes<\/a> <span class='video-meta'>(5 minutes \u2022 2014)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/chart-with-multiple-protocols\/\" title=\"Chart with Multiple Protocols\">Chart with Multiple Protocols<\/a> <span class='video-meta'>(4 minutes \u2022 2013)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/clinical-alerts-in-pcc-ehr\/\" title=\"Clinical Alerts in PCC EHR\">Clinical Alerts in PCC EHR<\/a> <span class='video-meta'>(5.5 minutes \u2022 11-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/improve-care-for-patients-with-chronic-diseases-and-special-needs\/\" title=\"Improve Care for Patients With Chronic Diseases and Special Needs\">Improve Care for Patients With Chronic Diseases and Special Needs<\/a> <span class='video-meta'>(10 minutes \u2022 07-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/look-up-and-import-patient-immunizations-from-your-state-registry\/\" title=\"Look Up and Import Patient Immunizations from Your State Registry\">Look Up and Import Patient Immunizations from Your State Registry<\/a> <span class='video-meta'>(3.5 minutes \u2022 03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-ehr-overview-review-the-chart\/\" title=\"Review a Patient Chart in PCC EHR\">Review a Patient Chart in PCC EHR<\/a> <span class='video-meta'>(20 min \u2022 12-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/patient-medical-record-privacy\/\" title=\"Patient Medical Record Privacy\">Patient Medical Record Privacy<\/a> <span class='video-meta'>(10.5 minutes \u2022 9-2017)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/schedule-chart-and-bill-a-telemedicine-encounter\/\" title=\"Schedule, Chart, and Bill a Telemedicine Encounter\">Schedule, Chart, and Bill a Telemedicine Encounter<\/a> <span class='video-meta'>(8 min \u2022 04-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/introduction-to-pocketpcc\/\" title=\"Get Started in pocketPCC\">Get Started in pocketPCC<\/a> <span class='video-meta'>(4 min \u2022 8-2021)<\/span><\/li>\n<\/ul>\n<h2>Create and Complete Orders<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/order-workflow\/\" title=\"Create and Complete Orders in PCC EHR\">Create and Complete Orders in PCC EHR<\/a> <span class='video-meta'>(13 minutes \u2022 2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/review-order-and-administer-immunizations\/\" title=\"Review, Order and Administer Immunizations\">Review, Order and Administer Immunizations<\/a> <span class='video-meta'>(5 minutes \u2022 08-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-generate-outbound-lab-and-radiology-requisitions-in-pcc-ehr\/\" title=\"Generate Outbound Lab and Radiology Requisitions in PCC EHR\">Generate Outbound Lab and Radiology Requisitions in PCC EHR<\/a> <span class='video-meta'>(6 minutes \u2022 08-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/add-e-lab-users-and-import-e-lab-results\/\" title=\"Add E-Lab Users and Import E-Lab Results\">Add E-Lab Users and Import E-Lab Results<\/a> <span class='video-meta'>(12.5 minutes \u2022 08-2023)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/unlink-e-lab-results-video\/\" title=\"Unlink an E-lab Result from a Patient&#8217;s Record\">Unlink an E-lab Result from a Patient&#8217;s Record<\/a> <span class='video-meta'>(1 minute \u2022 06-2023)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/using-orders-track-clinical-data\/\" title=\"Use Orders to Track Clinical Data\">Use Orders to Track Clinical Data<\/a> <span class='video-meta'>(10 minutes \u2022 02-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/vaccine-inventory-tracking-pcc-ehr\/\" title=\"Manage Immunization Lots and Track Vaccine Inventory\">Manage Immunization Lots and Track Vaccine Inventory<\/a> <span class='video-meta'>(6.5 minutes \u2022 08-2021)<\/span><\/li>\n<\/ul>\n<h2>Prescribing in PCC EHR<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-erx-enable-users\/\" title=\"PCC eRx &#8211; Set Up Staff and Clinicians\">PCC eRx &#8211; Set Up Staff and Clinicians<\/a> <span class='video-meta'>(7.5 minutes \u2022 05-2017)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-erx-prescribe-medications\/\" title=\"Prescribe Medications\">Prescribe Medications<\/a> <span class='video-meta'>(4 minutes \u2022 02-2024)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/prescribing-101\/\" title=\"Prescribing 101: PCC eRx Essentials for New Users\">Prescribing 101: PCC eRx Essentials for New Users<\/a> <span class='video-meta'>(52 minutes \u2022 11-2023)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-erx-beyond-the-basics\/\" title=\"PCC eRx Beyond the Basics\">PCC eRx Beyond the Basics<\/a> <span class='video-meta'>(65 minutes \u2022 01-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/optimize-drug-search-pcc-erx\/\" title=\"Optimize Drug Search in PCC eRx\">Optimize Drug Search in PCC eRx<\/a> <span class='video-meta'>(6 minutes \u2022 11-2017)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/check-prescription-pricing-coverage-video\/\" title=\"Check Prescription Pricing and Insurance Coverage While You Prescribe\">Check Prescription Pricing and Insurance Coverage While You Prescribe<\/a> <span class='video-meta'>(3 minutes \u2022 10-2023)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/resend-a-prescription-video\/\" title=\"Resend a Prescription\">Resend a Prescription<\/a> <span class='video-meta'>(2 minutes \u2022 10-2023)<\/span><\/li>\n<\/ul>\n<h2>Configuration and Setup<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/clinical-instructions-overview\/\" title=\"Clinical Instructions Overview\">Clinical Instructions Overview<\/a> <span class='video-meta'>(3 min \u2022 06-2016)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-pcc-ehr-protocols-chart-sections\/\" title=\"Configure PCC EHR Protocols and Chart Sections\">Configure PCC EHR Protocols and Chart Sections<\/a> <span class='video-meta'>(6 minutes \u2022 10-2017)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-create-a-telemedicine-visit-protocol\/\" title=\"Create a Telemedicine Visit Protocol\">Create a Telemedicine Visit Protocol<\/a> <span class='video-meta'>(13 minutes \u2022 04-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/lab-order-configuration-video\/\" title=\"Lab Order Configuration Video\">Lab Order Configuration Video<\/a> <span class='video-meta'>(16 min \u2022 2016)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/create-a-covid-19-lab-order-2\/\" title=\"Create a COVID-19 Lab Order\">Create a COVID-19 Lab Order<\/a> <span class='video-meta'>(3:00 \u2022 05-2020)<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section class='av_tab_section av_tab_section av-asd5j-f03363e06161b522c804e139298affe3'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-4' aria-controls='tab-id-4-content'  itemprop=\"headline\" >Billing and Practice Management<\/div>\n<div id='tab-id-4-content' class='tab_content' aria-hidden=\"true\">\n<div class='tab_inner_content invers-color'  itemprop=\"text\" >\n<h2>Billing and Back Office Videos<\/h2>\n<p>Learn how to post charges, enter payments and adjustments, create custom reports, and more. <\/p>\n<h3>Pre-Visit<\/h3>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/review-and-update-patient-policies\/\" title=\"Review and Update Patient Insurance Policies\">Review and Update Patient Insurance Policies<\/a> <span class='video-meta'>(7 minutes \u2022 06-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-check-insurance-eligibility\/\" title=\"Check Patient Insurance Eligibility\">Check Patient Insurance Eligibility<\/a> <span class='video-meta'>(9.5 minutes \u2022 12-2018)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/enter-and-review-account-notes-2\/\" title=\"Enter and Review Account Notes\">Enter and Review Account Notes<\/a> <span class='video-meta'>(2.5 min \u2022 2022-11)<\/span><\/li>\n<\/ul>\n<h3>Post Charges<\/h3>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/billing-in-pcc-ehr\/\" title=\"Prepare an Encounter for Billing\">Prepare an Encounter for Billing<\/a> <span class='video-meta'>(6 minutes \u2022 03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-charges-in-pcc-ehr\/\" title=\"Post Charges in PCC EHR\">Post Charges in PCC EHR<\/a> <span class='video-meta'>(9.5 min \u2022 03-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-view-and-work-with-a-patients-billing-history-in-the-chart\/\" title=\"Work with a Patient\u2019s Billing History in the Chart\">Work with a Patient\u2019s Billing History in the Chart<\/a> <span class='video-meta'>(2.5 minutes \u2022 08-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-post-an-administrative-charge\/\" title=\"Post an Administrative Charge\">Post an Administrative Charge<\/a> <span class='video-meta'>(2.5 minutes \u2022 08-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/video-post-hospital-charges-in-pcc-ehr\/\" title=\"Post Hospital Charges\">Post Hospital Charges<\/a> <span class='video-meta'>(3 minutes \u2022 08-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/bill-for-phone-encounters-and-portal-messages\/\" title=\"Bill for Phone Encounters and Portal Messages\">Bill for Phone Encounters and Portal Messages<\/a> <span class='video-meta'>(6.5 min \u2022 03-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/schedule-chart-and-bill-a-telemedicine-encounter\/\" title=\"Schedule, Chart, and Bill a Telemedicine Encounter\">Schedule, Chart, and Bill a Telemedicine Encounter<\/a> <span class='video-meta'>(8 min \u2022 04-2020)<\/span><\/li>\n<\/ul>\n<h3>Payments, Receipts, Adjustments, and More<\/h3>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-personal-payments-2\/\" title=\"Post Personal Payments and Write Off Charges\">Post Personal Payments and Write Off Charges<\/a> <span class='video-meta'>(8 minutes \u2022 08-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/print-a-receipt-2\/\" title=\"Print a Receipt\">Print a Receipt<\/a> <span class='video-meta'>(3 min \u2022 08-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/review-payment-history-and-edit-personal-payments-2\/\" title=\"Review Payment History and Edit Personal Payments\">Review Payment History and Edit Personal Payments<\/a> <span class='video-meta'>(7 min \u2022 08-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/refund-personal-credits-2\/\" title=\"Refund Personal Credits\">Refund Personal Credits<\/a> <span class='video-meta'>(2.5 min \u2022 2022-11)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-a-returned-check-or-other-payment-reversal-2\/\" title=\"Post a Returned Check or Other Personal Payment Reversal\">Post a Returned Check or Other Personal Payment Reversal<\/a> <span class='video-meta'>(4 minutes \u2022 2022-11)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/submit-claims-2\/\" title=\"Submit Claims\">Submit Claims<\/a> <span class='video-meta'>(7 minutes \u2022 2023-07)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/read-era-835s-from-payors\/\" title=\"Read ERA 835s from Payors\">Read ERA 835s from Payors<\/a> <span class='video-meta'>(8.5 min \u2022 2024-02)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/autopost-eras-advanced-training-session\/\" title=\"Autopost ERAs (Advanced Training Session)\">Autopost ERAs (Advanced Training Session)<\/a> <span class='video-meta'>(15 min \u2022 09-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-manual-insurance-payments\/\" title=\"Post Insurance Payments and Adjustments\">Post Insurance Payments and Adjustments<\/a> <span class='video-meta'>(13.5 min \u2022 2023-10)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/reverse-an-insurance-payment-post-a-takeback\/\" title=\"Reverse an Insurance Payment (Post a Takeback)\">Reverse an Insurance Payment (Post a Takeback)<\/a> <span class='video-meta'>(5.5 min \u2022 2023-10)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/post-less-common-payments\/\" title=\"Post Less-Common Payments\">Post Less-Common Payments<\/a> <span class='video-meta'>(6.5 min \u2022 2024-02)<\/span><\/li>\n<\/ul>\n<h3>Configuration and Setup<\/h3>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/hold-claims\/\" title=\"Hold Claims\">Hold Claims<\/a> <span class='video-meta'>(6 min \u2022 06-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/configure-your-telemedicine-place-of-service-codes-2022\/\" title=\"Configure Your Telemedicine Place of Service Codes (2022)\">Configure Your Telemedicine Place of Service Codes (2022)<\/a> <span class='video-meta'>(10 minutes \u2022 02-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/edit-your-prices-and-billing-procedure-codes\/\" title=\"Edit Your Practice\u2019s Procedures, Codes, Adjustments, and Prices\">Edit Your Practice\u2019s Procedures, Codes, Adjustments, and Prices<\/a> <span class='video-meta'>(10 min \u2022 04-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/update-patient-policies-billing-office-and-configuration\/\" title=\"Add and Configure Insurance Plans to Your System\">Add and Configure Insurance Plans to Your System<\/a> <span class='video-meta'>(9 minutes \u2022 07-2018)<\/span><\/li>\n<\/ul>\n<h3>Other Under-the-Hood Practice Management Tasks<\/h3>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/correct-mistakes-oops-video\/\" title=\"Edit Encounter Charge Information and Generate a New Claim\">Edit Encounter Charge Information and Generate a New Claim<\/a> <span class='video-meta'>(15 minutes \u2022 2008)<\/span><\/li>\n<li style=\"color:#999999;\"><em>Invalid article ID or slug<\/em><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/run-srs-reports\/\" title=\"Run Practice Management SRS Reports\">Run Practice Management SRS Reports<\/a> <span class='video-meta'>(7 minutes \u2022 2014)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/create-new-claims-and-resubmit\/\" title=\"Create New Claims and Resubmit\">Create New Claims and Resubmit<\/a> <span class='video-meta'>(8.5 min \u2022 2024-03)<\/span><\/li>\n<\/ul>\n<h3>Claim Rejection Reasons<\/h3>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/claim-rejection-reasons-part-1\/\" title=\"Claim Rejection Reasons, Part 1: Rejections You Can Fix Before the Claim is Sent\">Claim Rejection Reasons, Part 1: Rejections You Can Fix Before the Claim is Sent<\/a> <span class='video-meta'>(7min \u2022 10-2016)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/claim-rejection-reasons-part-2\/\" title=\"Claim Rejection Reasons, Part 2: Rejections From a Claim Clearinghouse\">Claim Rejection Reasons, Part 2: Rejections From a Claim Clearinghouse<\/a> <span class='video-meta'>(5 min \u2022 11-2016)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/claim-rejection-reasons-part-3\/\" title=\"Claim Rejection Reasons, Part 3: Rejections from a Payer\">Claim Rejection Reasons, Part 3: Rejections from a Payer<\/a> <span class='video-meta'>(6.5 minutes \u2022 11-2016)<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section class='av_tab_section av_tab_section av-6zwcf-33390004a15b9a1757002a9e0717f55c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-5' aria-controls='tab-id-5-content'  itemprop=\"headline\" >PCC Software Releases<\/div>\n<div id='tab-id-5-content' class='tab_content' aria-hidden=\"true\">\n<div class='tab_inner_content invers-color'  itemprop=\"text\" >\n<h2>Our Current<!--Upcoming--> Release<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-9-overview-and-video-series\/\" title=\"PCC 9.9 Overview and Video Series\">PCC 9.9 Overview and Video Series<\/a> <span class='video-meta'>(5 min \u2022 2024-02)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-9-release-web-lab\/\" title=\"PCC 9.9 Release Web Lab\">PCC 9.9 Release Web Lab<\/a> <span class='video-meta'>(55 minutes \u2022 2024-03)<\/span><\/li>\n<\/ul>\n<p>\n<!--<a href=\"https:\/\/vimeo.com\/showcase\/10895907\">PCC 9.9 Beta Video Series<\/a>--><\/p>\n<h2>Recent PCC Software Release Videos<\/h2>\n<ul class=\"article-list\">\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-8-overview-and-video-series\/\" title=\"PCC 9.8 Overview and Video Series\">PCC 9.8 Overview and Video Series<\/a> <span class='video-meta'>(7 minutes \u2022 2023-10)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-7-overview-and-video-series\/\" title=\"PCC 9.7 Overview and Video Series\">PCC 9.7 Overview and Video Series<\/a> <span class='video-meta'>(3.5 min \u2022 2023-06)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-5-overview-and-video-series\/\" title=\"PCC 9.5 Overview and Video Series\">PCC 9.5 Overview and Video Series<\/a> <span class='video-meta'>(3 min \u2022 2022-11)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-4-overview-and-video-series\/\" title=\"PCC 9.4 Overview and Video Series\">PCC 9.4 Overview and Video Series<\/a> <span class='video-meta'>(7 min \u2022 08-2022)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-1-release-video-series\/\" title=\"PCC 9.1 Overview and Video Series\">PCC 9.1 Overview and Video Series<\/a> <span class='video-meta'>(2 minutes \u2022 09-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-9-0-release-video\/\" title=\"PCC 9.0 Release Video\">PCC 9.0 Release Video<\/a> <span class='video-meta'>(4 minutes \u2022 08-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-8-15-release-video-series\/\" title=\"PCC 8.15 Release Video Series\">PCC 8.15 Release Video Series<\/a> <span class='video-meta'>(03-2021)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-8-14-release-video-series\/\" title=\"PCC 8.14 Release Video Series\">PCC 8.14 Release Video Series<\/a> <span class='video-meta'>(10-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-8-13-release-video-series\/\" title=\"PCC 8.13 Release Video Series\">PCC 8.13 Release Video Series<\/a> <span class='video-meta'>(07-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-covid-19-release-video-series\/\" title=\"PCC COVID-19 Updates Video Series\">PCC COVID-19 Updates Video Series<\/a> <span class='video-meta'>(06-2020)<\/span><\/li>\n<li class=\"video\"><a href=\"https:\/\/learn.pcc.com\/help\/pcc-8-12-release-videos\/\" title=\"PCC 8.12 Release Video Series\">PCC 8.12 Release Video Series<\/a> <span class='video-meta'>(02-2020)<\/span><\/li>\n<\/ul>\n<p><!-- 50001,50144,34250,32921,32468,31888,30606,29293, 27870, 26111, 25431 --><\/p>\n<\/div>\n<\/div>\n<\/section>\n<section class='av_tab_section av_tab_section av-8b6i7-0146ef78fd4f245983de8649a2f2a22b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >\n<div class='tab' role='tab' tabindex='0' data-fake-id='#tab-id-6' aria-controls='tab-id-6-content'  itemprop=\"headline\" >Live Trainings and Drop-In Sessions<\/div>\n<div id='tab-id-6-content' class='tab_content' aria-hidden=\"true\">\n<div class='tab_inner_content invers-color'  itemprop=\"text\" >\n<h2>Drop-In Sessions<\/h2>\n<p>Watch recorded live web labs and Q&#038;A sessions moderated by PCC subject matter experts.<\/p>\n<ul>\n<li><a href=\"https:\/\/learn.pcc.com\/help\/pccs-care-for-patients-drop-in-sessions\/\">Care For Patients Drop-In Sessions<\/a><\/li>\n<li><a href=\"https:\/\/learn.pcc.com\/help\/pccs-pediatric-web-labs\/\">Pediatric Practice Management, Billing, and Coding Web Labs<\/a><\/li>\n<li><a href=\"https:\/\/learn.pcc.com\/help\/pcc-erx-web-labs\/\">PCC eRx Drop-In Sessions<\/a><\/li>\n<\/ul>\n<h2>Upcoming Software Releases<\/h2>\n<p>Find materials for recent and upcoming software releases on the <a href=\"https:\/\/learn.pcc.com\/videos\/#tab-id-5\">PCC Software Releases<\/a> tab.<\/p>\n<h2>Special Topics<\/h2>\n<h3>E&#038;M Coding<\/h3>\n<p>E&#038;M coding changed in 2021. PCC offered web labs and Q&#038;A sessions to help practices make the transition.<\/p>\n<ul>\n<li><a href=\"https:\/\/youtu.be\/YuxFXoYOA04\">2021 E&#038;M Coding Updates<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/jTq4YEZnbrI\">The Impact of 2021 E&#038;M Changes on Pediatricians<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/x0X7QpD3pK4\">PCC 2021 E&#038;M Workshop<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/JsDE1Ntqnu4\">PCC 2021 E&#038;M FAQ&#038;A<\/a><\/li>\n<\/ul>\n<h3>Oversight Reporting<\/h3>\n<p>PCC frequently presents a survey course of oversight reporting tools in PCC&#8217;s products. This video record includes the most recent version of this course.<\/p>\n<ul>\n<li><span class=\"article-link video\"><a href=\"https:\/\/learn.pcc.com\/help\/oversight-reporting-in-pcc-video-series\/\" title=\"Oversight Reporting in PCC Video Series\">Oversight Reporting in PCC Video Series<\/a> <span class='video-meta'>(90 minutes \u2022 01-2022)<\/span><\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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