Schedule a Patient in Partner's SAM
The sam program is a patient scheduling system that finds the best appointment time for your patients while helping to ensure your provider's time is used well.
PCC's previous scheduling module was called sam. This article is a reference manual for those who still use this program.
There are tools built into
samthat can help you review your schedule. There are also external scheduling reporting programs. The topics below will show you some of the different ways you can review your schedule for a provider or for your whole practice.
Use inquire to look up a patient's future or past appointments. In
inquire, you can make changes to appointment status or appointment notes, or cancel an appointment. Finally, you can reschedule any appointment in inquire, moving an existing appointment to a new date and time.
You can launch the scheduler from several other Partner programs. For example, if your staff uses
pen(Phone Encounter Notes) to handle triage calls, you can schedule directly from that program. If your front desk needs to schedule a follow-up visit while checking out a patient, they can press [fkey title='F8' subtitle='Patient Schedule'] while posting charges in
checkoutand jump into the scheduler. In fact, the programs
tickle, and the
labmodule all have a link to
sam. If you use those tools, you will benefit from a direct link to the scheduler. Look for keys like this: