New User Training for PCC EHR

Are you getting started with PCC EHR? You can use the videos and links below to walk through all the different features of PCC EHR. Contact PCC Support to learn about more training opportunities.

Watch the Basic PCC Workflow Videos

How do you schedule, check a patient in, update patient records, and chart a visit? These videos will help you master these essential practice workflows.

• Chart a Visit in PCC EHR (9 minutes • 2018)
• Schedule a Patient in the Appointment Book (10 minutes • 7-2019)
• Patient Check-In Video (11.5 min • 08-2018)
• Work With Patient and Family Accounts Video (14 minutes • 10-2018)

Learn Other Features Important To Your Role at Your Practice

To dig deeper, watch and learn about features that matter most to your job or role at your practice.

• 15 Tips to Optimize Your PCC EHR Experience (7.5 minutes • 01-2018)
• Answer Memory, Last Answer, and Auto-Notes in PCC EHR (5 minutes • 2014)
• Make a Visit Ready for Billing in PCC EHR (7.5 minutes • 2019)
• Chart with Multiple Protocols (4 minutes • 2013)
• Clinical Alerts in PCC EHR (5.5 minutes • 11-2018)
• Clinical Instructions Overview (3 min • 06-2016)
• Configure PCC EHR Protocols and Chart Sections (6 minutes • 10-2017)
• Create and Complete Orders in PCC EHR (13 minutes • 2020)
• Documents in PCC EHR (10 minutes • 07/2019)
• Improve Care for Patients With Chronic Diseases and Special Needs (10 minutes • 7-2018)
• Patient Medical Record Privacy (10.5 minutes • 9-2017)
• Work With Phone Notes and Tasks (10 minutes • 04-2019)
• Reaching Patients and Families with the Patient Portal (15 minutes • 7-2019)
• Review and Update Patient Policies (7 minutes • 06-2018)
• Vaccine Inventory Tracking in PCC EHR (10.5 minutes • 5-2017)
• Visit Status Counters (5 minutes • 12-2016)
• Work With Patient and Family Accounts Video (14 minutes • 10-2018)

For more, visit the Videos section of PCC Learn.

Charting Overview Video Series

What about a complete walk-through of PCC EHR’s structure and charting features? This series is a little out-of-date, but gives you more details on patient flow:

• Chart a Visit in PCC EHR (9 minutes • 2018)
• PCC EHR Overview: Login and Review Your Schedule (9 min • 04-2018)
• PCC EHR Overview: Review the Patient Chart (20 min • 12-2018)
• PCC EHR Overview 3: Chart Note Protocols (4 min • 10-2016)
• Patient Intake (5.5 minutes • 10-2016)
• PCC EHR Overview 5: Chart A Visit (10 minutes • 11-2016)

Written Documentation for New Users

Use the links and browsing tools in learn.pcc.com to find more information. Here are some sections that may be especially helpful to new users:

• Login
• Schedule a Patient
• Check In a Patient
• Update Patient and Family Information
• Work With Today’s Patients on the Schedule Queue[/link]
• Open a Patient Chart
• Review a Patient Chart
• Chart a Visit
• Create and Complete Orders
• Bill a Visit
• Work with Prescriptions and Medications
• Use Phone Notes
• Work with Documents and Scanning
• Review and Sign Orders and Visits
• Run Reports in PCC EHR

Contact PCC Support at 1800-722-1082 or support@pcc.com to learn about other training opportunities or to scheduled configuration training.