3. Configuration
3.1. Setting Up Your E-mail Account(s) in Thunderbird
Use the procedure below to configure Thunderbird to read, send, and store your Partner e-mail. Your Partner e-mail will still be securely stored and backed up on your Partner server. You can also use this procedure to set up Thunderbird for any IMAP or POP e-mail service. As always, feel free to call PCC Support with any questions about any of the steps below. (1-800-722-1082, support@pcc.com)
You Will Need: You will need the following information to finish this procedure:
Your E-mail Address
For Partner e-mail, this is your Partner login username "@" your office's domain. If I worked at "John Canning Pediatrics," for example, my e-mail address would probably be:
<douglas@jcp.pcc.com>. If you don't know your e-mail address, contact your office's system administrator or PCC.Your Password
Your Incoming and Outgoing Mail Server
For Partner e-mail, your incoming and outgoing mail servers are "mail" followed by your office's internet domain name. Following the example from above, my incoming and outgoing mail server would be "mail.jcp.pcc.com".
Once you have collected the above items, you are ready to configure Thunderbird to read your Partner e-mail.
Thunderbird Partner E-mail Configuration Procedure
Run Thunderbird
Double-click on the Thunderbird icon.
Optionally: Import From Previous Mail Program
You may see an "Import Wizard" the first time you launch Mozilla Thunderbird. If you used Outlook Express or another graphical e-mail program (like Netscape Mail), you can choose to import the old data. PCC recommends starting fresh by selecting, "Don't import anything," and clicking, "Next."
Set Thunderbird as Your Default Mail Application
Before or after you set up your Partner e-mail, you may be asked whether you wish Thunderbird to be your default mail application.
Open Account Settings
To reach the "Account Wizard," first click on the "Tools" menu and select the "Acount Settings" option.
The first time you run Thunderbird, you can skip to step #6 below. The "Account Wizard" will run automatically.
Open the Add Account Wizard
Click the "Add Account..." button to run the Account Wizard.
Pick "Email account" and click "Next"
Enter Your Name and Partner Email Address
Select IMAP and Enter Your Mail Servers
As mentioned above, your Partner practice mail servers are both "mail," followed by your domain. The imaginary practice in the example is "JCP," so the incoming and outgoing mail servers are both "mail.jcp.pcc.com".
Click "Next" to continue.
Enter Your Partner Login Name
Name Your Account
You can name your e-mail account anything you like.
Click "Finish"
Review your configuration options and click "Finish" to create the link to your Partner account.
3.2. Multiple Users and Multiple E-Mail Accounts
If a single computer workstation is used by many different users, you may want to configure Thunderbird so all of them can check their Partner e-mail from a single machine.
Adding an additional user is very easy. Follow the procedure above to add the first user and then repeat some of those steps using this procedure:
Adding a Second E-Mail Account
Open Account Settings
Click on the "Tools" menu and select the "Account Settings" option.
Run the Add Account Wizard
Click the "Add Account" button to run the Account Wizard.
Pick "Email account" and click "Next"
Enter the Name and Partner E-mail Address of the Second Account
Select IMAP and Enter Your Mail Servers
As mentioned above, your Partner practice mail servers are both "mail," followed by your domain. The imaginary practice in the example is "JCP," so the incoming and outgoing mail servers are both "mail.jcp.pcc.com".
Enter the Partner Login name
Name the Account
Replace "Partner" in the example below with the person's name or some other identifier.
Click "Finish"
Double check your configuration settings and click "Finish" to create the link to the Partner account.
Switching Between Accounts: When a user wishes to read their e-mail, they can click on their account name in the "Folders" window.
Thunderbird will ask the user for their Partner password:
Do not check the box for saving the password with the "Password Manager." If you do so, anyone at this workstation will be able to read your e-mail.
Outgoing Server Security. If you encounter problems receiving or sending e-mail, visit the Outgoing Server section of the Account Settings window and uncheck the Security & Authentication option. Contact PCC Support for further assistance.
3.3. Add Existing Partner Folders
If you used e-mail folders in elm or pine or another e-mail program that stored the folders on your Partner server, you can subscribe to those folders and continue using them.
Follow the procedure below to subscribe to the mail folders on your Partner server:
Run Thunderbird
Double-Click on the Thunderbird icon.
Click on "Tools" and Select, "Account Settings..."
Under Partner E-mail, select "Server Settings" and Click, "Advanced..."
Enter "~/Mail" in the IMAP Directory Box
The tilde (~) symbol is in the upper left hand corner of your keyboard. ~/Mail will tell Thunderbird to look in your Partner home directory for a folder named "Mail," which is where other e-mail programs store mail folders.
To show all folders next time you launch Thunderbird, you could deselect the "Show only subscribed folders" option. PCC recommends you leave that item selected and click "OK" to continue.
Click "File" and "Subscribe"
Click on Desired Folders and Click Subscribe
A list of possible folders will be listed in a window. Select all the folders you intend to use, ignore those you do not need or do not recognize. Click "Subscribe" and "OK".
