Front Desk

When a patient arrives at your practice, use Patient Check-In to check them in. Patient Check-In will help you review the family's demographic and insurance information, check insurance eligibility, review outstanding balances and post payments, and more.

When a patient is checked in, PCC records the time of check in, the user who checked them in, and the office location. You can view that information later to discover who checked a patient in.

Partner automatically checks insurance eligibility for scheduled patients with certain insurance carriers. You can use the Eligibility program to review and confirm eligibility for upcoming appointments. Every morning, you can review batch eligibility status reports via e-mail. You can also review and re-check a patient's insurance eligibility status during patient checkin. Finally, all eligibility information is logged in the ECS Reports program.

You can configure Patient Check-In in PCC EHR to meet the specific needs of your practice. You can adjust what components appear, create custom headers for your front desk staff, and create custom Patient Check-In Clinical Alerts.