3. Assign a Billing Provider to a Visit's Charges
Do you need a visit with provider A to be billed with provider B as the supervising physician? The Charge Posting (chuck) program gives you complete control over how each visit will be billed. You can also change the billing provider in the Correct Mistakes (oops) program.
3.1. The Provider Field in chuck
When you post a charge, the billing provider is usually the provider scheduled for the appointment. Whether your office is using encounter forms or an EHR, the provider of service will appear in the upper-right corner of the charge screen:
On an insurance claim, the provider listed in this field will be both the provider of service and the billing provider. You can change the name on-the-fly, substituting it with any provider at your practice. This is normally done when one provider was scheduled for the visit but a different provider actually saw the patient or supervised the visit. Use an asterisk (*) to choose from a list of available providers:
3.2. The Billing Provider Field in chuck
An optional "Billing Provider" field may appear on the chuck screen:
This field is usually configured to show the provider of service by default, but it can be changed on-the-fly. Using the two fields, you can input both a servicing and billing provider for each visit.
If you do not see the Billing Provider field on your screen, but would like to use it at your practice, contact PCC's Software Support team. Or, your Partner system administrator can turn on the field in the Charge and Payment Posting section of the Configuration Editor (ced).
Default Values. The Billing provider field has several default options. Contact PCC for help configuring the field.
3.3. Assigning a Billing Provider After a Charge is Posted
You may need to assign a billing provider to a charge after it has been posted. You can change the billing provider for a previously-posted charge on the Visit Status screen in the Correct Mistakes (oops) program.
Setting a Billing Provider in oops
Run oops and Find the Account
You can run oops from the Billing Functions window, other Partner windows, or from within several Partner billing programs. You can also type oops at a command prompt.
Locate the Charges
Press Page Down to scroll through the charges and locate those that need a different billing provider.
Press [F5 -- Visit Status] and Enter the Charge Numbers
Press F5, enter the numbers next to the charges you need to change, and press Enter.
Select a New Billing Provider for Each Charge
In the fields provided, select a new billing provider. Use the asterisk (*) to choose from a list of providers.
Press [F1 -- Save Changes]
As soon as you press F1, the new billing provider will be assigned to the charges. You do not need to rebatch the claim. When a claim is generated for the selected charges, it will show both the provider of service and the new billing provider.