1. Introduction: Personal Payments

Use pam to post personal payments or adjustments to an account. The pam program makes it fast and easy to post a stack of checks or a single copay.

Payments typically posted through pam include personal checks, money orders, credit card payments, and cash. Payments from insurance companies are posted using the Post Insurance Payments (pip) program.

This document will teach you how to post a payment and apply it towards a charge. You will also learn special features and tools you can use during each step of the process.

	Not Just For Payments
	While pam's primary purpose is to post payments, it can also post account adjustments. Any adjustment that behaves like a payment and would result in a decreasing balance should be posted in pam. Adjustments that behave like refunds (or procedures) and increase an account's balance (or remove a credit) should be posted in the refund program.