This manual will guide you through all of the basic Partner programs. You will learn how to:
Log in and run Partner programs
Manage patients and accounts
Update demographic and insurance information
Schedule appointments
Check in patients
Check out patients
Post payments
Triage incoming phone calls
Manage patient immunization records
Get More Help. With PCC, your office receives unlimited training, unlimited phone support, and unlimited help for the special projects and needs of your practice. As you learn the different programs in this manual, check with PCC if you would like to attend an online class. We teach new employee courses every week, and we have free online videos you can access anytime. Remember that a Partner Support Specialist is just a phone call or an e-mail away: 1-800-722-1082 or <support@pcc.com>.