UC 2015 Course Materials Archive

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The 2015 PCC Users’ Conference was held in San Francisco, California. Click below to download the course descriptions, schedule, or the handout materials provided for each course.

Course Descriptions and Handouts for Individual Courses

Course TitleCourse DescriptionHandouts and Other Materials
2015 Pediatric Coding UpdatesPediatric coding expert Donelle Holle is back to tell you all about the latest changes to pediatric procedure and diagnostic coding. Donelle will give you ICD-10 highlights and its impact on reimbursement and how to better use your ICD-9 coding and documentation to get you ready for ICD-10. You’ll gain a better understanding of how to bill for visits and procedures, review leveling of care, and use time as a key factor. See how coding changes can help your practice stay compliant with insurance requirements, as well as how to maximize your reimbursement. Donelle will also be ready and waiting to field general questions related to pediatric coding, so bring your list of queries and raise your hand high.
Accounting In PartnerLearn how to manage takebacks, overpayments and credits. We’ll show you how to record these transactions and will explain the impact these entries have on reporting.
Adding Ancillary Services(No Course Description)
Billing Office Best PracticesPCC’s Lynne Gratton explores billing office best practices related to the business of insurance collections, from generating clean claims to ensuring timely submissions. Finally, Gratton focuses on the personal collections process, helping you determine which personal balances to collect first, how to capitalize on opportunities to collect overdue balances, and when to send an account to collections.
Budgeting For Pediatric PracticesWant to unlock the mystery of how $150 million physician groups plan their budgets each year in a way that can help any size practice? This presentation will share with you the simple steps to complete an annual budget and incorporate the latest trend of “rolling budgets” to help Pediatric practices take control of their finances. Whether you already implement a budget for your practice or simply want to see how easy it is to get going, this presentation is a must- attend for everyone.
Coding For CliniciansReview and have a better understanding of the codes that are the “bread and butter” of your practice. Stop giving your care away by using low-level codes simply because you’re unsure how to justify a high-level code. Review the important procedure codes you use and how to document them so you can pass an audit or prove you performed the service to get reimbursed. Learn how to code based on history, physical, and medical decision making.
Common Legal Issues To Watch Out ForThere are many threats, risks and problem areas facing pediatric practices every day. Knowing what to focus on, what to watch out for and how to keep your practice clear of pitfalls is essential to keeping your practice compliant. Sumi Saxena, JD, will focus on the top issues for your practice.
Compensation Models For Employed PhysiciansHiring a new physician or nurse practitioner and wondering not only what you should pay, but what you can AFFORD to pay? This simple exercise will walk you through determining the maximum salary of your employed clinicians and review the non- salary drivers that motivate clinicians.
Customizing srs ReportsPartner’s Smart Report Suite has a bounty of reports from which to choose and there are ways to make srs reports work more effectively and efficiently for your Practice. Customizing srs reports requires just a few basics. Come learn and practice how to customize srs.
Enhancing The Patient Provider Relationship Using PCC(No Course Description)
eRx Tips and TricksPCC eRx in PCC EHR gives you flexible and powerful options for managing prescriptions at your practice. This session explores shortcuts and efficiencies in PCC eRx, such as setting favorites and default written instructions, learning how to taper medications, electronic prescribing of controlled substances (EPCS), and more.
Front Desk Best PracticesPCC’s Lynne Gratton explores front desk best practices related to scheduling, check-in, insurance verification and co-pay collection. Understand the importance of the front desk when it comes to your practice’s collection process.
HITECH Security and Vulnerability TestingAll healthcare providers must comply with HIPAA requirements to protect the privacy and security of Protected Health Information (PHI). The HIPAA Security Rule requires practices to perform various information security tasks in order to achieve and maintain compliance. Fines may be imposed for failure to comply with the HIPAA Rules, including criminal penalties that can range from 1 to 10 years in prison. The severity of penalties depends on how much reasonable diligence you have performed and the type of security breach.
ICD-10 – EHR & PM ConfigurationICD-10 is scheduled to go into effect on October 1, 2015. Preparing both PCC EHR and Partner ahead of time can help make this transition a bit easier for your practice. Course attendees will discuss various configuration options, including EHR protocol changes, SNOMED to ICD-10 code linking, Electronic and Paper Encounter Form changes, ICD-10 snap codes, ICD-10 charge screens and more.
ICD-10 WorkshopThe national ICD-10 workshop tour PCC is conducting through the Spring and into Summer is bound to turn up some lessons we can all learn in advance of the October 1, 2015 ICD-10 implementation date. We will have identified pitfalls and challenges we will want to share with you and this is where we will do just that. Join us to explore some general ICD-10 concepts, delve into Pediatric-specific considerations and discuss some advanced topics on which you can focus some of the remaining two-and-a-half months before that fateful Thursday in October when ICD-10 becomes our reality.
Improve Scheduling with PCC Blocking OptionsLearn how to use Partner’s blocking programs to keep your schedule optimized and meet the scheduling preferences and requirements of your providers. Help your schedulers place the correct visit types at the correct times and make sure you have enough same-day appointments left for sick visits in the summer and the winter. Learn how to use Add Block and Block Inquire to place or remove single blocks on the fly. Find out if zero-minute blocks are right for your practice. Join in a lively discussion on the pros and cons of the extended, consistent, and standard sick call blocking programs.
Improving Your Practice Health With PCC DashboardYour PCC Practice Vitals Dashboard displays key metrics about your practice to keep you informed of its financial and clinical health. Join us for a tour of recent Dashboard changes including the addition of new clinical measures related to developmental screening along with Influenza and HPV vaccination rates. We’ll also review familiar features including well visit rates, patient population trends, provider E&M coding analysis, payor revenue comparison tools, and many other financial and clinical benchmarks. During this interactive session, you’ll have the opportunity to review your own Dashboard under the guidance of PCC experts.
KIDSWant to implement an effective program to increase patient satisfaction? Start with your own employees! Join Paul Vanchiere with PMI as he shares a proven course you can bring back to your practice to help facilitate the needed changes to increase your patient satisfaction.
Managing Your Fee Schedule In PartnerUse Partner to make sure insurance companies are paying what they’re contracted to pay your practice. Partner tracks contract fee schedules, also known as allowables, in the Contract Fee Schedule Editor (allowedit). Learn how to create and manage multiple contract rates and assign the completed contract fee schedules to selected insurance plans. Run reports to see if carriers are paying more, or less, than your allowed amounts. Hands on.
Mastering Claims ReportsMonitoring and clearing up insurance claim rejections are an important part of maintaining a healthy bottom line, and knowing how to read EDI reports is critical. We’ll show you the best reports to use, and how to keep up with and respond to claim rejections. Discover how Partner can help you automate the process. Learn tips for better understanding the claim responses you receive, and find out how to avoid the most common types of rejections.
Maximize Patient FlowThis presentation will provide a step-by- step approach to review the scheduling process for a Pediatric practice, regardless of size and complexity. After the presentation, PCC staff will be on hand to offer practical advice on how to implement the ideas shared as well as answer any questions
on how best to help your practice adopt efficient scheduling processes.
Meaningful Use and PCC EHRUse PCC EHR to meet the Meaningful Use measures required for the second year or later of the Medicaid EHR Incentive Program. In this class, we’ll discuss the process for applying for the Medicaid incentives and we’ll make workflow recommendations for tracking key Meaningful Use data within PCC EHR. This class will prepare you to successfully use PCC EHR to meet Meaningful Use requirements.
New Practice ModelsPractice models are changing in response to today’s market forces. Patient centered medical homes, super groups, clinically integrated networks, concierge, hi-tech and urgent-care models are just some of the options available to pediatric practices that we will explore in this talk.
PCC Resources For PCMHAre you interested in making your practice a Patient-Centered Medical Home (PCMH) but overwhelmed by the sheer volume of requirements and reporting needed to qualify for PCMH recognition? Reviewing the 2014 PCMH standards as a whole can, indeed, be daunting. Join us in this session to identify reports and functionality within Partner, PCC EHR, and the Dashboard that are relevant for practices seeking PCMH recognition. We’ll also introduce you to PCC’s web-based tool that breaks down each standard by element, offering dozens of report screenshots and examples other PCC offices have used to help satisfy the PCMH requirements.
PCC Roadmap and Product RoundtableThis group participation course starts out with a review of PCC’s Roadmap – past, present and future. You’ll see enhancements that have been completed at your request, what we have on the roadmap for the second half of 2015, and plans to grow PCC EHR, Partner, PCC Dashboard, My Kid’s Chart, EDI Connections, and PocketPCC into 2016. Add your feedback in an exercise that encourages participation at any level. Let us know if we’re on the right track, share what your office wants most, and become a part of PCC’s planning process at the highest level.
Recall StrategiesPart 1: Active patient recall can be important to increase revenue and to demonstrate that the pediatrician really cares about a patient’s continuing health. We will discuss the ways in which patient recall is critical to a thriving practice. Part 2: This is a hands-on demonstration of specific recall strategies. We will also provide examples of chronic disease management, showing how to recall patients overdue for well visits, and identify patients with ADHD, obesity, asthma and other chronic conditions that need a follow-up. Hands on.
Tracking Claims/Carrier Responses Post ICD-10No matter what preparations we make in our offices for the coming ICD-10 implementation in October we cannot anticipate how the carriers will behave in our new world. In this course we will explore some strategies for monitoring and tracking carrier behavior on and after 10/1/15.
Take Ownership Of Your ProtocolsYou already know how to build a protocol, now learn how to build your protocol. You’re not asking much from an EHR; just something that will allow you to document clinical care clearly and thoroughly, capture billing easily and accurately, collect all the metrics required by MU, NCQA, and CCOs, and get you home in time for dinner and a glass of wine. PCC EHR has the flexibility you need to do all this and more. In this class we will explore how to tame your protocols so you can get back to doing what you love: seeing patients.
  • Last modified: March 26, 2019