Contact Patients with the PCC Recaller Video
If the video does not start automatically, view it here.
Contact Patients with the PCC Recaller Video (2010)
If the video does not start automatically, view it here.
The Recaller is a powerful tool for creating lists of patients and contacting them.
Related Articles
- Here are some related articles in Billing and Practice Management > Contact, Remind, and Notify Patients and Families:
Other Phone Vendor Integration Options
Partner's built in Patient Notification Center interfaces with TeleVox and manages automatic notifications.Quickstart: Recalling Patients
You can userecallerto find and contact patients who need flu shots, patients due for physicals, or any other subset of your patient population. Runningrecallerworks the same way regardless of your goal. Follow the procedure below.Export Patient Lists for TeleVox (West)
TeleVox is a vendor that can automatically contact your patients by phone, text, or e-mail. The instructions below will show you how to create a list of patients and transfer them to your PC or directly to TeleVox.Export Patient Lists for PhoneTree
PhoneTree is a vendor that can automatically contact your patients by phone. The instructions below will show you how to create a list of patients and transfer them to your PC for use with the PhoneTree program.PCC’s Tools to Remind, Recall, and Contact Patients
PCC software has built in tools for contacting patients and families automatically, by form letter, phone, e-mail, or text message.Exclude Patients from Recaller and Notify
Patients and families may request that you do not call them or send them e-mails with appointment reminders or recall reminders.Create an Appointment Reminder Notification
Follow the procedure below to edit or create an Appointment Reminder notification in the Patient Notification Center (notify).Create a “Due for a Visit” Notification
Follow the procedure below to edit or create a "Due for a Visit" notification in the Patient Notification Center.Review the Notification Log and Canceled Appointments
Partner records details whenever the Patient Notification Center prepares and sends a batch of patient notifications. If you usenotify's patient response features, Partner also records whether the patient confirmed or canceled the appointment when they received the notification.The Patient Notification Center
The Patient Notification Center (notify) is a powerful tool for contacting patients and families. You can set up recurring or one-time notifications, and PCC will deliver messages to your patients automatically through our partnership with TeleVox (West), either by phone call, text message, or e-mail.