Install and Configure PCC EHR on a New Computer

PCC EHR and Partner run on a large server at your practice. A simpler, software client runs on each of your PCs, Macintoshes, or Linux workstations.

How do you install the client software on a new laptop or desktop, so it can connect to PCC EHR?

Windows PC Installation Instructions

Follow the steps below to install PCC EHR software on a Windows PC.

Download the Installer

Open a Web browser and visit the following address. You can visit this help page and click on the link directly:

Windows PC:

http://ehrupdate/ehr/windows/released/pccehr-current-setup.exe

Run the Installer

The setup application should run automatically. If it doesn’t, you can double-click on the icon in your downloads list.

Click through the PCC EHR Setup Wizard

You will see a PCC EHR installation guide. Simply click “Next” or “Install” to move through all steps. PCC EHR may launch automatically when you are finished.

Enter Password: Your computer may ask you for an administrative username and password. If you do not know it, consult your office manager or office system administrator.

Run PCC EHR Settings

The PCC EHR Settings program is located in the All Programs–> PCC EHR folder in your Start/Windows menu.

As Administrator: On Windows 7 machines, you must right-click on the program and choose to run it as an Administrator.

Enter Your Database Settings

Enter the database settings for your practice. Contact PCC Support at 1-800-722-1082 for assistance.

  • For “Host”, enter your practice’s PCC acronym.
  • For “Database User”, enter “ehruser”.
  • For “Database Password”, enter your practice’s database password.

Call or E-Mail for Help: If any of the above settings do not work at your practice, contact PCC Support for assistance.

Optional: Font and Graphics Settings

PCC EHR’s font and graphics settings are automatically configured to provide the best experience. In some cases, however, changing the settings on these tabs may be necessary. Contact PCC Support for help with these options.


Optional: Add PCC EHR to Your Task Bar

Since you will be using PCC EHR every day, you may want to add it to your computer’s task bar. Find the application icon (or the alias on your desktop) and drag it to the task bar.

Macintosh OSX Installation Instructions

Follow the steps below to install PCC EHR software on a Macintosh computer.

Download the Installer

Open a Web browser and visit the following address. You can visit this help page and click on the link directly.

Macintosh OSX:

http://ehrupdate/ehr/mac/released/pccehr-current.pkg

Run the Installer

The setup application should run automatically. If it doesn’t, you can double-click on the icon in your downloads list.

Macintosh Disk Image and Packages: You may need to pop-open a disk image (.dmg file) and double-click on a package:

Click through the PCC EHR Installer

You will see a PCC EHR installation guide. Simply click “Next” or “Install” to move through all steps. PCC EHR may launch automatically when you are finished.

Enter Password: Your computer may ask you for an administrative username and password. If you do not know it, consult your office manager or office system administrator.

Run PCC EHR Settings

The PCC EHR Settings program is located in the Applications folder on a Macintosh. Find PCC EHR Settings and run it.

Administrative Permission: Changing your PCC EHR settings requires an administrative account on your workstation. You may need to open the Terminal application, located in the Utilities folder in the Applications folder, and then run sudo /Applications/PCC\ EHR\ Settings.app/Contents/MacOS/PCC\ EHR\ Settings. Contact PCC Support for assistance.

Enter Your Database Settings

Enter the database settings for your practice. Contact PCC Support at 1-800-722-1082 for assistance.

Optional: Add PCC EHR to Your Dock or Task Bar

Since you will be using PCC EHR every day, you may want to add it to your computer’s dock. Find the application icon and drag it to the appropriate location.

On the Macintosh, you can find the PCC EHR.app application in the Applications folder.

Linux Installation Instructions

PCC configures Linux-based laptops and desktops to already include a PCC EHR installation.

If you purchase a Linux-based laptop on your own, contact PCC for help adding your PCC server as a software source.

  • Last modified: October 2, 2017