Inscoar: The Claim Work-Desk

The inscoar report provides a detailed charge-by-charge accounts receivable for your insurance companies. You can use inscoar to find insurance charges that have not been paid and to work down old, overdue charges. In addition, interactive inscoar is a great work environment from which you can research billing history, make changes, and resubmit claims.

Run inscoar and Read the Report

You can find the inscoar report in the “Insurance Billing” section of your “Billing Functions” window in your Partner Windows. You can also run it by typing inscoar at a command prompt.

From the configuration screen, press F1Generate Report. (For report configuration options or the Interactive report, see below.)


Every account with unpaid insurance charges appears on the report. The accounts are sorted by the insurance company to which their charges are pending. inscoar shows you the insurance company’s name and phone number. With each account name, you can see the family’s insurance ID number and group number. The patient name, procedure dates, names, codes, and primary diagnoses codes are all shown, along with the outstanding balance information.

If there are any Visit Notes, they will appear under the first charge for that visit. If there is any billing history, it will appear under each charge. If a claim was generated, you will see a billing message with batch information and the total original amount of the claim.

Contact Insurance Companies about Unpaid Claims: Because the inscoar report shows insurance ID information, full procedure information, and the insurance company’s phone number, along with the original amount of the claim, inscoar is a great report for working down old, unpaid claims.

Jump to Other Partner Tools for More Information or to Resubmit: With the interactive inscoar report option, you can jump straight from this report into more information and different Partner programs, making inscoar an even more powerful insurance billing tool.

Configuration Options and Tools for inscoar

You can choose the age of receivables you wish to review, limit the report by insurance company, provider, or place of service, and make many other configuration choices that change the output of inscoar. Here is the options screen you will see when first running inscoar:

Output Options for inscoar

  • Send report to:

    You can view the inscoar report on the computer screen, print it out, or have it sent to your e-mail inbox. You can also view the report as an “Interactive Screen,” which allows you to work on the charges as you review them.

Criteria Options for inscoar

  • Age of Receivables:

    You can limit the inscoar report to only those charges that are over a certain age, those that within a certain age range, or those that occurred during a specific date range. Using these options, you could, for example, choose to view only insurance charges that are nearing the end of a particular carrier’s timely filing limit.

  • All Insurances?

    If you enter “No,” you will be prompted to select insurance plans or groups that you wish to view. Otherwise, you will see all insurance plans that have outstanding charges. This option is useful if you are dealing with a particularly poor payor.

  • All Servicing Providers?

    If you enter “No,” you will be prompted to select providers or provider groups for which you wish to view charges. The default of “Yes” will run the report for all providers that have any outstanding charges.

  • All Places of Service?

    If you enter “No,” you will be prompted to select the place of service for which you wish to view charges. The default of “Yes” will run the report for all places of service for which there are outstanding charges.

  • Include Personal Charges?

    Change this item to “Yes” if you wish to view all charges, regardless of whether they pend an insurance carrier or are the guarantor’s responsibility. In this way, you could analyze personal charges at the same time as insurance charges.

Formatting Options for inscoar

  • Show Visit Notes?

    Change this item to “No” if you do not wish to view Visit Notes. A visit note is added to charts in the Correct Mistakes (oops) program.

  • Show Billing History

    Change this item to “Yes” if you want the date the charges were batched or submitted, along with other billing messages, to show in the report. This may be useful when dealing with old charges that have been resubmitted several times.

  • List Insurances with no pending charges?

    inscoar can create a list at the bottom of the report of insurance plans that meet your criteria but do not currently have any outstanding charges pended to them. Keep this option as “No” to suppress the list.

  • Suppress page breaks when printing?

    Change this field to “Yes” if you wish to print the report in one long section. By default, inscoar prints different insurance plans to different pages for your convenience.

  • Extra Information To Show:

    Use these settings to show the information from the four boxes in the Patient Editor (notjane) on the report. For example, if your office stores insurance ID# information in one of those boxes, it may be useful to have that information on your inscoar report.

  • Last modified: June 23, 2016