A Pediatric Practice Hardware Map

Here is a typical hardware and network layout for a PCC office. Your practice may have different equipment or a different configuration, but the image below identifies how a PCC Support technician works with your local IT vendor to arrange the PCC Server, network, and firewall equipment in a pediatric practice.

A Remote Office Hardware Map

Your practice may have one or more remote office locations. PCC can design a custom network configuration for your remote connection needs. This image depicts a typical remote office hardware map.

Here are some related articles in Manage and Administer Your PCC Tools > Manage Your Office's Hardware:

Network Vulnerability Scan
Every quarter, PCC performs a security assessment on your PCC server and network infrastructure. This service is included in your PCC support contract.
Shut Down Your PCC Server
If you need to move equipment or are preparing your office for a bad storm, you may want to shut down your PCC Server. This might also be needed if a technician is visiting your office.
PCC Router and Firewall
PCC installs a Fortinet Fortigate in each practice as part of your PCC subscription. This router/firewall device connects your office to the internet and secures your network from unauthorized access.
Backing Up Your Practice Data
The PCC Server located in your practice contains the complete record of your A/R as well as important patient medical information. If that data is properly backed up, it will be safe from fire, natural disasters, or a server crash.
Hardware Guide: Your PCC System Hardware
PCC installs a server and other peripherals in your office. This hardware guide is a quick reference to that equipment.
Hardware Guide: Your Personal Computer and Equipment
Your office will use computers, printers, scanners and other peripherals to connect to and use your Partner and PCC EHR server. PCC does not sell or maintain personal computers, but we can advise you on your purchases and help configure your computer to work with PCC software and your network.
Pair a Bluetooth Immunization Barcode Scanner with your Computer
Read below to learn how to pair a CS4070 Bluetooth scanner to your Windows or Macintosh computer. You can use a barcode scanner to manage your vaccine inventory in PCC EHR.
Install TeamViewer So PCC Can Help You On Your Workstation
PCC's support teams use TeamViewer to help you with PCC EHR and other PCC products and services. With TeamViewer installed, you can ask PCC Support to connect directly to your computer workstation and troubleshoot a problem or train you.
Troubleshooting Slowness in PCC EHR
There’s a wide range of causes for software slowing down- some that you may be able to deal with on your own, and some that PCC Support can help you with, and some that our Development Group may need to investigate and resolve. Either way, there’s a few things you can check out before calling PCC that will either resolve the issue for you, or help PCC find and fix them cause.
Install a Fujitsu fi-7160 Scanner
Instructions on how to install a Fujitsu fi-7160 scanner to work with PCC EHR
Install and Set Up the Authy App
Contents1 Install the Authy App1.1 On iPhone1.2 On Android2 Register Your Device3 Set Up Notifications and One-Touch Approval3.1 On Your Phone3.2 On Your Apple Watch4 Access Your Authy Account on a New Device5 Helpful Authy Links The Authy app turns your smartphone into a secure password generator for taking certain actions on your PCC system. […]

A Remote Office Hardware Map

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