| PCC Supported Hardware Guide | ||
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Are you thinking of purchasing hardware that is not on the PCC-Approved list? Maybe you are wondering if a cheap, secondary printer is okay for your back office? PCC recommends the following steps:
Work With PCC
Discuss your needs with our client sales specialists or a PCC technician. We may be able to recommend a better solution to your problem and can provide alternatives. Call us at 1-800-722-1082, x2.
Anticipate Compatibility Problems
If you buy hardware that is not on PCC's list, it may not work properly with your system and it may open up security problems for your office. We recommend you keep your receipt and have a local computer vendor on-hand to help resolve unpredictable problems.
Let PCC Test the Equipment
You can have your new printer or other device shipped directly to PCC's offices in Vermont. We will then attempt to connect the hardware to a Partner system. We offer this service at a cost of $150/hour, with a minimum charge of $150, plus shipping. If all is well, we will pack up the hardware, cables, and adapters and ship them to you via the shipping method of your choice.
If the hardware cannot be connected, the minimum charge of $150, plus shipping, will be charged.
We reserve the right to consider adding such hardware to the "PCC-Approved" list after it has been tested.
Find Local Support For Your Device
If you choose unsupported hardware and do not use our testing service, PCC can not provide support for your hardware. As always, we will do our best to help you keep your office running... but if your unsupported printer can not talk to your Partner network, for example, PCC will not know how to help you. You should develop a support relationship with your local hardware vendor.