PCC Supported Hardware Guide
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2. Linux, Macintosh, or Windows Computers or Workstations

Your staff uses computers or workstations around the office to connect to your Partner server. PCC's clients are using devices as simple as a $300 terminal and as complex as a $3000 personal computer to perform tasks on Partner. PCC does not support or maintain your personal computers, but we do support and maintain their ability to run Partner software. We will work with your office to find the best solution and help you hook it up to your Partner Network.

ImportantHardware vs. Operating System
 

The hardware requirements for connecting to Partner are very minimal. You can still connect to Partner from a ten year-old PC and certainly from any computer you are likely to find on the market today. The section below lists hardware recommendations, but primarily deals with operating system requirements, suggestions, advantages, and drawbacks.

When shopping for a new computer or workstation, please read the specifications below and feel free to call PCC to discuss the benefits and drawbacks of each choice.

2.1. Linux Computers and Workstations

You can connect to Partner using Linux Computers or Linux Workstations. Linux is an open source operating system that has been adapted for most PCs. You can purchase any PC computer and have a Linux professional install Linux on it. You can also purchase Linux computers at many popular retailers. Your Partner server runs on a version of Linux. PCC chose Linux as our operating system because it is extremely secure and virus resistant, rarely crashes, and can be affordably maintained.

PCC recommends two different implementations for using Linux-based machines to connect to Partner:

  1. PCC's Linux Terminal Server Project (LTSP). PCC can install a central server to provide computing functions to workstations around your office. We can convert your existing PCs into workstations, and additional workstations can be purchased for around $300. This client-server model of computing creates a secure, virus-free environment while meeting your staff's computing needs (word processing, web-browsing, etc.) For the year 2005, Partner's LTSP is available through the "PCC Subscription Plan PLUS." Speak with PCC Sales at 1-800-722-7708, x2, to learn more.

  2. Linux Installed on Individual Computers. The Linux operating system can be installed on any existing computer. Linux is a robust, virus-resistant operating system that can be found for free on-line. You can purchase a desktop computer with Linux pre-installed or install it on an existing PC. The disadvantage of Linux is that it will not run Windows software and it can be harder to find local support assistance. PCC uses Red Hat Linux on your server.

2.2. Macintosh Computers

You can connect to Partner using an Apple Macintosh computer. Macintoshes run on a virus-resistant, secure operating system based on Unix, just like your Partner server. The Macintosh OSX operating system is very crash resistant. The disadvantage of Macintosh computers is that they cost more than other options and some familiar software may not be available.

Macintosh Recommended System Specifications.

Updates: PCC recommends that Macintosh users run the "Software Update" utility regularly to ensure security on their machines.

2.3. PC Computers Running Microsoft Windows

You can connect to Partner from a Windows PC, such as a Dell, HP, or unbranded computer. PCC will help you connect your PC to Partner, but PCC does not offer specific Microsoft Windows support or training.

Microsoft Windows is the most common operating system for computers sold by most vendors. Windows contains many security vulnerabilities that could endanger your office's network. For example, there are far more viruses for Windows than for other operating systems. Despite these drawbacks, Windows OS machines have the most available software, are the easiest to find, and are the most likely to have a local support vendor. Most PCC clients use Windows machines to connect to Partner.

PCC strongly suggests the following when purchasing a Windows PC:

  1. Have a Local Expert. Establish a relationship with a local vendor or Windows expert. The Windows operating system requires more up-keep and attention than other operating systems.

  2. Run Windows Updates. Keep up-to-date with Microsoft Windows updates. They often include vital security patches. Your local Windows expert can help.

  3. Install and Maintain Virus Protection Software. Having virus protection software on all of your Windows computers is not enough. You must also make sure that the "virus profiles" are updated regularly.

  4. Consider HIPAA Violations. Given the security flaws in the Windows operating system, you should be cautious about keeping sensitive data on Windows computers.

  5. PCC Provides Support for Connecting to Partner. PCC will help you connect to Partner from your Windows PC, and your Partner server can provide some security to your network in spite of the Microsoft Windows operating system. At this time, however, we do not offer Microsoft Windows specific training, telephone support, or security solutions.

While Partner's remarkable flexibility allows it to be used with nearly any PC computer, consider the following minimum system specifications when purchasing a new Windows PC:

A Windows-Based PC Should Have at Least:

For Better Security and Performance, PCC Recommends:

CautionOld Windows
 

The Microsoft Corporation no longer supports the Windows 95, Windows 98, and Windows NT operating systems. When possible, PCC will still help you connect machines with these older operating systems to Partner.

CautionRemember Updates
 

The most important thing to remember when using Windows PCs in your office is to keep your virus protection software and Windows operating system up-to-date. You should have someone in your office learn how to perform updates or contract with a local PC vendor.

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