Every PCC office has a System Administrator. The System Administrator is the person in your office who manages your computer hardware and software. They might not be the expert on Partner's billing software, but they are the in-office expert on your hardware, Partner Server, user accounts, and other system related issues. The System Administrator in your office might be your office manager, a technical-savvy doctor, or any trusted staff member who has been assigned the additional responsibilities. Large, multi-office practices may have a full or part time System Administrator.
This manual is for the System Administrator of your PCC client office. It contains important information on different aspects of system administration for a PCC office.
What is a Partner System Administrator?
Contact PCC. You are the point-person for contacting PCC about many issues.
User Administration. You know how to change passwords, add users, and lock-out employee login names when they leave your practice.
Office Hardware. You know where all of your PCC hardware is located, such as the hub and the server, and what each piece does. You know where to plug in a new piece of equipment for your office.
Shut Down. You can shut down your Partner system for service or moving.
Purchasing Hardware and Software. You know how to select new equipment for your office and understand issues such as printer models and PC maintenance and security.