What is a Claim ID Number?

Every insurance claim in Partner has a unique identification number. The number appears in various Partner reports and programs, and you can use it to improve claim tracking and payment posting.

Claim ID Creation and Tracking

As soon as a claim is submitted, Partner creates a unique claim ID. The number is submitted along with the patient's account number. It should appear on all claims, both electronic or paper, though some insurance carriers occasionally have trouble distinguishing the two numbers.

You can see the claim ID number in the Correct Mistakes (oops) program, as well as the Account History (tater) report and some other programs. You can also search ECS Reports (ecsreports) for a specific claim number.

Finding the Claim ID on Reports and EOBs

While Partner can identify the Claim ID quickly and easily, different reports and EOBs may display the claim ID in different ways. Below are some examples.

Posting Payments and Adjustment

The Post Insurance Payments (pip) program asks for the claim ID. If you can find it on the EOB, it speeds up payment and adjustment posting by pre-selecting the specific charges of that claim. If you can not find the claim ID, you can press Enter and search by patient name.